Choose dates to view prices

Palmer House a Hilton Hotel

Photo gallery for Palmer House a Hilton Hotel

Exterior
Indoor pool
Indoor pool
Premium bedding, pillow-top beds, minibar, in-room safe
37-inch TV with cable channels, video game console, pay-per-view films

Overview of Palmer House a Hilton Hotel

Palmer House a Hilton Hotel

4.0 star property
4-star hotel with spa, near Millennium Park

8.0/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is £145
Price available on 23/12/2022
Map
17 E Monroe St, Chicago, IL, 60603
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Millennium Park - 3 min walk
  • Grant Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Michigan Avenue - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Chicago Riverwalk - 14 min walk
  • Field Museum of Natural History - 27 min walk
  • Navy Pier - 30 min walk
  • Soldier Field - 33 min walk

Getting around

  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare International Airport (ORD) - 41 min drive
  • Chicago, IL (PWK-Chicago Executive) - 51 min drive
  • Millennium Station - 7 min walk
  • Chicago Van Buren Street Station - 8 min walk
  • Chicago Union Station - 16 min walk
  • Monroe Station (Red Line) - 1 min walk
  • Monroe Station (Blue Line) - 2 min walk
  • Madison-Wabash Station - 3 min walk

Restaurants

  • The Gage - 2 min walk
  • Acanto - 3 min walk
  • Hot Woks Cool Sushi - 3 min walk
  • Cherry Circle Room - 3 min walk
  • The Berghoff Restaurant - 3 min walk

About this property

Palmer House a Hilton Hotel

Palmer House a Hilton Hotel offers a fantastic location, putting you a short five-minute walk from Millennium Park and Grant Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: Monroe Station (Red Line) is steps away and Monroe Station (Blue Line) is 2 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 1641 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (up to 75 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • On-site self-parking (USD 52 per night)
  • On-site valet parking (USD 75 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 77 meeting rooms
  • Co-working spaces
  • Conference centre (130000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1873
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Designer shops on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Video game console
  • 37-inch TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge
  • Phone
  • Desk chair

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

Balance Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Lockwood Lobby Bar – This lobby lounge specialises in American cuisine. Happy hour is offered.
Lockwood Express – This café serves breakfast, lunch and light fare. Open daily.
Lockwood Restaurant – This restaurant only serves breakfast. Open selected days.
Potter's Burger Bar – On-site restaurant. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00

Optional extras

  • WiFi is available in guest rooms for USD 12.95 per night (rates may vary)
  • Wired Internet access is available in guest rooms for USD 12.95 (rates may vary)
  • Breakfast costs between USD 15 and USD 30 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Fridges are available for USD 40 per stay

Children & extra beds

  • Rollaway beds are available for USD 40.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Self-parking costs USD 52 per night
  • Valet parking costs USD 75 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 5:30 AM to 9:00 PM
  • Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Does Palmer House a Hilton Hotel offer free cancellation for a full refund?
Yes, Palmer House a Hilton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palmer House a Hilton Hotel?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on 23 Dec 2022 start from £145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palmer House a Hilton Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Palmer House a Hilton Hotel?
Yes, there's an indoor pool. Guests have pool access from 5:30 AM to 9:00 PM.
Are pets allowed at Palmer House a Hilton Hotel?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Palmer House a Hilton Hotel?
Yes. Self-parking costs USD 52 per night. Valet parking costs USD 75 per night. Electric car charging is available.
What are the check-in and check-out times at Palmer House a Hilton Hotel?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Palmer House a Hilton Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palmer House a Hilton Hotel also has a sauna and a health club.
Are there restaurants at or near Palmer House a Hilton Hotel?
Yes, Lockwood Lobby Bar offers American cuisine. Nearby restaurants include The Berghoff Restaurant (3-min walk), Italian VIllage (3-min walk) and Tesori (3-min walk).
What's the area around Palmer House a Hilton Hotel like?
Palmer House a Hilton Hotel is in Downtown Chicago, a short 1-minute walk from Monroe Station (Red Line) and 3 minutes' walk from Millennium Park. The local area is central and popular for its beaches.

Overall score and ratings

8.0

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

A tired old hotel with a grunting doorman.
Tiny room with view of brick wall. Valet parking was full, parked offsite in downtown Chicago. Checking was a zoo. Hallway with peeling ceiling paint. Dated bathroom with peeling wallpaper.
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

6/10 Good

Beautiful building, good food but not comfortable
Undeniably a very beautiful and historic building. Comes with challenges of retrofitting historic rooms to feel comfortable, home-y, or delightful. There are no amenities in the room that make this place feel like anything more than a bed in a room. Clearly caters mostly for business travelers and events within the hotel. Food is great. Mattresses very broken down, changed rooms because of it and still the mattress had a body impression in it.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dustin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Frank, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Candace, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dena, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review