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The Hey Hotel

4.0 star property
Mountain hotel with restaurant, near Lake Brienz

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Experience Interlaken’s vibrant charm at The Hey Hotel, where modern style meets active adventure. Enjoy a breakfast buffet, get creative at the on-site art gallery, or challenge yourself on the ropes course. With helpful multilingual staff and convenient amenities like free WiFi and luggage storage nearby Mystery Rooms.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Ski storage
  • Self parking
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Hair salon
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage

For families (6)

  • Free cots/infant beds
  • Television
  • Daily housekeeping
  • Espresso maker
  • Lift
  • Bath or shower
The current price is £291
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Comfort Double Room

8.4 out of 10
Very good
(29 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free cots/infant beds

Family Room

8.4 out of 10
Very good
(16 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

In-room safe, desk, soundproofing, free cots/infant beds

Comfort Single Room

8.8 out of 10
Excellent
(24 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with a large bed, bedside tables, a chair, and a window with curtains.

Standard Triple Room

7.6 out of 10
Good
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About the area

Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Höhematte Park - 5 min walk - 0.4 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 9 min walk - 0.8 km

Getting around

  • Bern (BRN-Belp) - 46 min drive
  • Interlaken West Station - 4 min walk
  • Interlaken West Ferry Terminal - 6 min walk
  • Interlaken Harderbahn Station - 14 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Bebbis Restaurants - ‬2 min walk
  • ‪Velo Cafe - ‬2 min walk
  • ‪Laderach Chocolate Suisse - ‬1 min walk

About this property

The Hey Hotel

  • The Hey Hotel puts you within a 10-minute drive of Lake Thun and Lake Brienz. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CHF 15.00 per day)
    • Height restrictions apply for on-site parking
    • On-site garage
    • 24-hours off-site parking within 492 ft (CHF 15.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining

Travelling with children

  • Children stay for free (see details)

What to do

  • Ropes course
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Segway hire/tours nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 127

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Children & extra beds

  • Rollaway beds are available for CHF 80 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Parking

  • Self-parking costs CHF 15.00 per day
  • Parking is available nearby and costs CHF 15.00 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Does The Hey Hotel offer free cancellation for a full refund?

Yes, The Hey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hey Hotel?

Yes, cats and dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Hey Hotel?

Yes. Self-parking costs CHF 15.00 per day.

What are the check-in and check-out times at The Hey Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is 11:00 AM.

Is there an on-site casino at The Hey Hotel?

No, this hotel doesn't have a casino, but Interlaken Casino (7-min walk) is nearby.

What is there to do at The Hey Hotel and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes segway hire.

Are there restaurants at or near The Hey Hotel?

Yes, there's an on-site restaurant.

What's the area around The Hey Hotel like?

The Hey Hotel is in Central Interlaken, a short 4-minute walk from Interlaken West Station and 7 minutes' walk from Interlaken Casino. Travellers say that the area is walkable and ideal for skiing.

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Reviews

The Hey Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a wide variety of options available. (67 reviews)
  • The hotel restaurant served delicious food and offered a perfect breakfast. (17 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bathroom
Shower
Restaurant
Train station
Balcony
Shopping center

Reviews

Verified

10/10 Exceptional

Good location, good staff, good selection of breakfast, and I arrived a little bit earlier and was able to check in upon arrival.
CHALSEA, 3-night trip
Verified

8/10 Very good

breakfast was perfect, staff are all nice and he hotel is an easy access to everything.
CHRISTINE MARGARET JOY, 2-night trip
Verified

8/10 Very good

They are lots a restaurants in the surrounding aréa. I would have liked a refregerator in the room.
david miousse, 2-night trip
Verified

10/10 Exceptional

Great size room with amazing views. Very clean and comfortable bed. Friendly staff and great location. Would stay here again.
Joshua, 3-night trip
Verified

8/10 Very good

Parking is available in back of hotel but complicated to access. Property, family room and breakfast were very nice. Location also great and close to shops. But AC did not work and drain in shower was slow to drain. Seems like things they will fix eventually but it diminished our family stay.
Angela, 1-night trip
Verified

10/10 Exceptional

Great location!
daniel, 2-night trip
Verified

10/10 Exceptional

All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.
Richard, 3-night trip
Verified

10/10 Exceptional

Room was perfect for 3 of us, clean and roomy. Front desk staff were very helpful in helping us navigate the city for a 1 night stay
Chris, 1-night trip
Verified

10/10 Exceptional

The location is super convenient! Walkable from Interlaken West and there are buses that bring us to different towns. Reception is very helpful in our enquiries Room is clean and spacious too. Only a minor feedback is pillow is too soft for my preference. Will stay here again
Ruth (Mei Joo), 2-night trip
Verified

10/10 Exceptional

Great location, friendly staff, cool decor
Mark, 3-night trip
Verified

8/10 Very good

Good breakfast, clean property and nice hotel
Amardeep, 2-night trip
Verified

8/10 Very good

Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay
chenai, 1-night trip
Verified

8/10 Very good

Staff was helpful, location was very conveniently situated at the city centre. Good views and breakfast. However, the room was slightly dirty. Dust was found all over the sheets.
Siew Ching, 2-night trip
Verified

10/10 Exceptional

Great staff and well kept property
Cecilia, 1-night trip
Verified

10/10 Exceptional

Great hotel Supportive staff Perfect location
3-night trip
Verified

10/10 Exceptional

Lovely central hotel, beautiful balcony room with fantastic views .... would 100% recommend 👌
Diane, 4-night trip
Verified

10/10 Exceptional

Great location close to the train station and shopping and dining options.
Scott, 2-night trip
Verified

10/10 Exceptional

Great Service and Breakfast was amazing! Rooms were really Nice!
Kalpana, 1-night trip
Verified

10/10 Exceptional

Great place to stay! Convenient and friendly staff!
Ryan, 2-night trip
Verified

10/10 Exceptional

Beautiful breakfast room and good breakfast.
David, 2-night trip
Verified

10/10 Exceptional

A great location for walking around the city, neighborhoods, river, etc.
3-night trip
Verified

10/10 Exceptional

The hotel family room was very spacious and clean. The staffs are friendly and welcoming . Great area and close to attractions.
Kay, 2-night trip
Verified

8/10 Very good

Nice quiet room. Good breakfast
Shahbod, 2-night trip
Verified

10/10 Exceptional

Clean room. Staff are helpful in showing direction. Great spot to travel to different traveling spot.
Ka Shing Jacky, 1-night trip
Verified

10/10 Exceptional

Great stay in a central location, with good facilities. Very clean and comfortable. Helpful staff. Small leak between shower head and pipe to it, not a big issue.
Tony, 2-night trip