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Hilton Birmingham Metropole

4-star hotel in Birmingham with 2 restaurants and 3 bars/lounges

  • Free WiFi in the lobby
From
£84

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National Exhibition Centre, Birmingham, B40 1PP, England, United Kingdom
7.0.Good.
  • I booked a double room and had two single beds, the room was freezing even with the air…

    Sep 19, 2021

  • I hate, really hate, the idea of a toilet without a door: you enter the room step forward…

    Sep 18, 2021

See all 610 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Walkable
Safe
Easy parking
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 790 guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Indoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Children's pool
  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Pendigo Lake - 3-minute walk
  • National Exhibition Centre (NEC) - 3-minute walk
  • The Bear Grylls Adventure - 8-minute walk
  • The Vox Conference Centre - 10-minute walk
  • Resorts World Birmingham - 15-minute walk
  • Birmingham Business Park - 29-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 Single Bed
  • Room, 1 Queen Bed, Accessible
  • Junior Suite, 1 King Bed (Deluxe)
  • Deluxe Suite, 1 King Bed
  • Deluxe Penthouse
  • Executive Room, 1 King Bed
  • Executive Room, 1 King Bed (Family)
  • Junior Suite, 1 King Bed, Business Lounge Access
  • Suite, 1 King Bed, Corner
  • Family Room, 1 King Bed
  • Room, 1 Queen Bed
  • Twin Room, 1 Double Bed

What’s around

Landmarks

  • Pendigo Lake - 3-minute walk
  • National Exhibition Centre (NEC) - 3-minute walk
  • The Bear Grylls Adventure - 8-minute walk
  • The Vox Conference Centre - 10-minute walk
  • Resorts World Birmingham - 15-minute walk
  • Birmingham Business Park - 29-minute walk
  • National Motorcycle Museum - 2.8 mi / 4.6 km
  • Tudor Grange Park - 6.4 mi / 10.2 km
  • Sarehole Mill - 8.5 mi / 13.7 km
  • Belfry Golf Club - 8.6 mi / 13.8 km
  • Kingsbury Water Park - 9.1 mi / 14.7 km

Getting around

  • Birmingham Airport (BHX) 7-min drive
  • Coventry (CVT) 26-min drive
  • East Midlands Airport (EMA) 41-min drive
  • Birmingham International Station 24-min walk
  • Solihull Hampton-in-Arden Station 6-min drive
  • Birmingham Marston Green Station 7-min drive
  • Free airport shuttle
map
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National Exhibition Centre, Birmingham, B40 1PP, England, United Kingdom

At a glance

Hotel size

  • This hotel has 790 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 4:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*
  • 2 per room (up to 26 lbs)

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • On-site self-parking (GBP 12.00 per night)
  • On-site valet parking (GBP 17 per night)
  • On-site extended parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills

Things to do

  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Golf lessons available nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • Number of meeting rooms - 33
  • Conference space
  • Conference space size (feet) - 59999
  • Conference space size (meters) - 5574

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built – 1976
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay films
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guest rooms for GBP 14.99 per day (rates may vary)
  • Wired Internet access is available in guest rooms for GBP 14.99 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of GBP 18.95 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of GBP 30 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Self-parking costs GBP 12.00 per night
  • Valet parking costs GBP 17 per night
  • Extended parking is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash.

Also known as

  • Hilton Birmingham Metropole Hotel
  • Metropole Hilton Birmingham
  • Hilton Birmingham Metropole Hotel Birmingham
  • Hilton Birmingham Metropole Hotel
  • Hilton Metropole
  • Hilton Birmingham Metropole Hotel
  • Hilton Birmingham Metropole Birmingham
  • Hilton Birmingham Metropole Hotel Birmingham
  • Hilton Metropole Hotel
  • Hilton Birmingham Metropole
  • Hilton Metropole
  • Hilton Birmingham Metropole Hotel Birmingham
  • Birmingham Hilton
  • Hilton Birmingham Metropole Hotel
  • Hilton Birmingham Metropole Birmingham
  • Hilton Birmingham Metropole Hotel Birmingham

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hilton Birmingham Metropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 12.00 per night. Valet parking costs GBP 17 per night. Electric car charging is available.
  • Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 12 kg per pet. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 8:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 2 on-site restaurants. Nearby restaurants include Waters Restaurant (10-min walk), Las Iguanas (10-min walk) and Frankie & Benny's (2.5 mi).
  • Yes, a free airport shuttle is available.
  • No, this hotel doesn't have a casino, but Broadway Casino (19-min drive) is nearby.
  • Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hilton Birmingham Metropole also has 3 bars and a 24-hour health club, as well as a sauna and a picnic area.
7.0.Good.
  • 4.0.Fair

    Good do better

    In 2021 I don't expect a hotel chain to be charging for wi-fi, especially not £12 for 24hrs when you've already paid £185 for the room!!! Also, single use soaps (boxed) hardly environmentally friendly....

    Paul, 1 night business trip, Sep 14, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Avoid!

    Really bad experience as booked x4 suites, but on arrival were told these were being refurbed and were given single bed occupancy rooms. Really not good enough. Air con not booking & despite paying for breakfast, we were unable to have any due to the the hotel being at capacity. All in all, a shambles and will avoid at all costs next time

    G, 1 night business trip, Sep 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Hilton NEC

    Rooms very small and the smell of drains in my first (recently refurbished) room. It was ok once moved. Restaurant closed and everyone squeezed into bar area for food. Didn't feel like and covid safety measure in place.

    PAUL, 2 night business trip, Sep 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Big Room, Nice View

    Nice big room with good view but was a little bit tatty, light hanging down in bathroom. Breakfast wasnt very good, tea served in paper cups, not given a menu so dont rally know whats on offer, full breakfast didn't taste very nice.

    Caroline, 1 night trip, Oct 31, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Our room was a little tired as was the public areas but the facilities were excellent the staff friendly and attentive and the breakfast was good but overpriced.

    Andrew, 1 night romance trip, Mar 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nursing Summit meeting

    A comfortable hotel, excellent conference facilities, great food and hotel perfect, parking good too

    Jenny, 1 night business trip, Mar 10, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Weekend stay

    Food poor air conditioning haphazard in operation Hotel needs updating

    Lorna, 2 night trip with friends, Mar 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Mixed feelings

    The service by the staff was excellent. They were friendly and very helpful. The beds were comfortable but the condition of the room was unsatisfactory. The safe wasn’t working and the toilet only worked intermittently. It felt as if the rooms were in need of a refurbishment.

    2 night business trip, Mar 7, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    This property needs fully updating. There was no heating in our bedroom it was very cold. Reception very slow. Dining facilities fair would not recommend this as a five star hotel more like a three

    2 night romance trip, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay

    Always enjoy staying here. Lovely friendly staff and exceedingly helpful. Great hotel

    Verity, 2 night trip, Mar 5, 2020

    Verified Hotels.com guest review

See all 610 reviews