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Learn more and adjust settingsOpens in a new windowHotel Exe Plaza
Upmarket hotel, steps from Plaza de Castilla
- Free WiFi
- Collect stamps
- Price Guarantee
From
£60
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
Paseo De La Castellana 191, Madrid, 28046, Madrid, Spain
8.4.Very good.253 verified Hotels.com guest reviews
Staff were friendly and the bed was very big and comfortable but the condition of the…
Apr 25, 2021
There was a constant and annoying humming noise in the room coming from the junction box.…
Feb 19, 2020
Official standards
This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Masks are available for guests
- Gloves are available for guests
- Guests are provided with free hand sanitiser
Guests rated location
Transport options19 positive mentions
Convenient15 positive mentions
Walkable12 positive mentions
- Parking available
- Free WiFi
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 262 smoke-free guestrooms
- Daily housekeeping
- Breakfast available
- Self parking
- Business centre
- 24-hour front desk
For families
- Free toiletries
- Daily housekeeping
- Hair dryer
- Blackout drapes/curtains
- Lift
- In-room climate control (air conditioning)
What’s around
- In Tetuan
- Santiago Bernabeu Stadium - 21-minute walk
- Paseo de la Castellana - 1-minute walk
- Plaza de Castilla - 3-minute walk
- Hospital La Paz - 26-minute walk
- Gate of Europe - 12-minute walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Comfort Double or Twin Room
- Business Room
- Familiar Room, connecting room
- Premium Room
- Comfort Double Room Single Use
- Business Room (Double Single Use)
- Exe Club for Single Use
- Junior Suite (Single Use)
- Premium Room (Single Use)
- Romantic Room (Cava bottle + chocolates)
- Room, Connecting Rooms (Quintuple )
Location
Paseo De La Castellana 191, Madrid, 28046, Madrid, Spain
- In Tetuan
- Santiago Bernabeu Stadium - 21-minute walk
- Paseo de la Castellana - 1-minute walk
What’s around
Landmarks
- In Tetuan
- Santiago Bernabeu Stadium - 21-minute walk
- Paseo de la Castellana - 1-minute walk
- Plaza de Castilla - 3-minute walk
- Hospital La Paz - 26-minute walk
- Gate of Europe - 12-minute walk
- British Embassy - 16-minute walk
- Golden Mile - 44-minute walk
- Technical University of Madrid - 2.4 mi / 3.8 km
- Sorolla Museum - 2.4 mi / 3.8 km
- U.S. Embassy - 2.4 mi / 3.9 km
Getting around
- Madrid (MAD-Adolfo Suarez Madrid-Barajas) 13-min drive
- Madrid (XTI-Chamartin Train Station) 11-min walk
- Madrid Chamartín Station 12-min walk
- Nuevos Ministerios Station 29-min walk
- Plaza de Castilla Station 3-min walk
- Valdeacederas Station 9-min walk
- Ventilla Station 9-min walk
At a glance
Hotel size
- This hotel has 262 rooms
- This hotel is arranged over 11 floors
Arriving/leaving
- Check-in time 2 PM-midnight
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- On-site self-parking (EUR 19 per day)
Other information
- Smoke-free property
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
Working away
- Business centre
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
Facilities
- Number of buildings/towers: 1
- Lift
- Safe-deposit box at front desk
Accessibility
- In-room accessibility
Languages Spoken
- English
- French
- German
- Italian
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding available
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
Freshen up
- Bathtub only
- Bidet
- Free toiletries
- Hair dryer
Be entertained
- Flat-screen TV
- Satellite TV channels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
Small print
Also known as
- Hotel Exe Plaza Madrid
- Hotel Exe Plaza Madrid
- Hotel Exe Plaza Hotel Madrid
- Silken Puerta Castilla Madrid
- Exe Plaza Madrid
- Exe Plaza
- Hotel Exe Plaza Hotel
- Hotel Exe Plaza Madrid
- Hotel Exe Plaza Hotel Madrid
- Hotel Exe Puerta
- Exe Puerta Castilla
- Exe Puerta
- Silken Puerta Castilla Madrid
- Hotel Silken Puerta Castilla
- Exe Plaza Madrid
- Exe Plaza
- Hotel Exe Plaza Hotel
Optional extras
Self-parking costs EUR 19 per day
Rollaway beds are available for EUR 35.0 per day
Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)
Policies
Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards, debit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hotel Exe Plaza does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Self-parking costs EUR 19 per day.
- Sorry, pets aren't allowed.
- You can check in from 2 PM - midnight. Check-out time is noon.
- Yes. Nearby restaurants include Gago III (4-min walk), El Molino (4-min walk) and La Forchetta (5-min walk).
- No, this hotel doesn't have a casino, but Casino de Madrid (8-min drive) and Casino Gran Via (9-min drive) are both nearby.
8.4.Very good.253 verified Hotels.com guest reviews
- 4.0.Fair
Booked a a standard double and was given a twin. Told no doubles available
3 night trip, Jan 29, 2020
Verified Expedia guest review
- 6.0.Good
Beware of the spa hidden charges (30 euros)
It is the second time I stay in this hotel and the sauna and steam room have not been working. Let alone the fact that you had to pay an extra 10 each to use them. So, if you also wanted the jacuzzi you would have had to pay 30 in total. Moreover, you need to tell them 1 hour before! The steam room had a fault and decided to go for the sauna, I waited 1 hour, only to be told that the sauna wasn't working. They did offer room service as compensation. Apart from that, the place was clean, convenient, but a bit noisy.
Martha, 4 night business trip, Nov 24, 2019
Verified Hotels.com guest review
- 2.0.Poor
I woke to cigarette smoke coming through the ventilation. When I called to complain to reception they said absolutely not and did not even bother to come and check. Disgusting service and the hotel is really not worth the money either. Stay elsewhere whilst in Madrid
2 night business trip, Oct 8, 2019
Verified Expedia guest review
- 8.0.Very good
Our engineers stayed at this hotel while working in Madrid. We choose this hotel as it was central to everything. The engineers said the room was very spacious and clean with everything they needed for there visit.
1 night business trip, Aug 19, 2019
Verified Expedia guest review
- 10.0.Exceptional
Location great. Non of the Rooms have walk in showers. No coffee or tea making equipment in the room.
3 night family trip, Aug 17, 2019
Verified Ebookers guest review
- 2.0.Poor
Horrible Madrid hotel
Really bad stay. 4 nights. Not clean. No facilities. Everything closed Air conditioning fixed on noisy and broken. Breakfast horrible and coffee worse. Lifts small and inefficient.
Mandy, 4 night business trip, Jul 14, 2019
Verified Hotels.com guest review
- 6.0.Good
Good locality, plenty parking, pleasant staff, air con not very effective, decor in room a bit tired.
1 night romance trip, Jun 23, 2019
Verified Expedia guest review
- 10.0.Exceptional
Great Hotel and couldn’t get closer to the Metro, but not much else around the hotel or places to eat only a MacDonalds and a Taco place. But as a family we found it good and would recommend
LINDSAY, 3 night family trip, May 26, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Very comfortable and clean. Good price. Right next to the Plaza Castilla metro station. Couldn't be better!
Rosie, 2 night family trip, Mar 17, 2019
Verified Expedia guest review
- 6.0.Good
Overnight stay
Poor amenities Staff not really welcoming
Colin, 1 night business trip, Mar 6, 2019
Verified Hotels.com guest review