Soul Art Hotel

Property class: 4
Central hotel connected to the convention centre, within walking distance of Via Toledo

Choose dates to view prices

Soul Art Hotel offers a fantastic location, putting you a short five-minute walk from Via Toledo and Spaccanapoli. Also, Port of Naples and Galleria Umberto I are within a 15-minute walk. Public transportation is only a short walk: Toledo Station is 3 minutes and Università Station is 7 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Airport shuttle
  • Cruise ship terminal shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Ferry terminal shuttle
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Minibar
The current price is £105
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Junior Double or Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Studio Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Queen Bed

Triple Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About the area

Map
Piazza Carità 32, Piazza Salvo D'Acquisto, Naples, NA, 80134

What's nearby

  • Spaccanapoli - 2 min walk - 0.2 km
  • Via Toledo - 2 min walk - 0.2 km
  • Piazza del Municipio - 5 min walk - 0.5 km
  • Galleria Umberto I - 8 min walk - 0.7 km
  • Port of Naples - 12 min walk - 1.0 km

Getting around

  • Naples International Airport (NAP) - 28 min drive
  • Naples Central Station - 5 min drive
  • Montesanto Station - 9 min walk
  • Napoli Marittima Station - 16 min walk
  • Toledo Station - 3 min walk
  • Università Station - 7 min walk
  • Dante Station - 8 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Pizzeria Mattozzi - ‬1 min walk
  • ‪Biancomangiare - ‬3 min walk
  • ‪Caffè Bristot Toledo - ‬3 min walk
  • ‪Ceraldi Caffè - ‬1 min walk
  • ‪Fly Caffé - ‬2 min walk

About this property

Soul Art Hotel

  • Soul Art Hotel offers a fantastic location, putting you a short five-minute walk from Via Toledo and Spaccanapoli. Also, Port of Naples and Galleria Umberto I are within a 15-minute walk. Public transportation is only a short walk: Toledo Station is 3 minutes and Università Station is 7 minutes.

At a glance

CHECK-IN
14:00
CHECK-OUT
11:00

Hotel size

    • 3 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Luggage storage
  • Multilingual staff

Facilities

  • Banquet hall

Accessibility

  • Accessible airport shuttle
  • Closed-captioned TV
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Lever door handles
  • No lift (single-level property)
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service
  • Free tea bags/instant coffee
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 22 per person
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way. Maximum occupancy 3)
  • Cruise ship terminal shuttle, ferry terminal shuttle and train station pick-up services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
State tax ID – 08901811219
Property Registration Number IT063049A1IYW8VCAT
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

This property has received its official star rating from the local rating authority.

Also known as

Soul Art Suite
Soul Art Suites
Soul Art Hotel Hotel
Soul Art Hotel Naples
Soul Art Hotel Hotel Naples

Frequently asked questions

Are pets allowed at Soul Art Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Soul Art Hotel?

No, unfortunately, but there's discounted parking nearby.

Is an airport shuttle service offered by Soul Art Hotel?

Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.

What are the check-in and check-out times at Soul Art Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Soul Art Hotel and nearby?

Recommended spots to visit include Port of Naples (15-min walk) and Naples National Archaeological Museum (0.8 mi), along with Castel dell'Ovo (1.2 mi) and Herculaneum (6.8 mi).

Does Soul Art Hotel have rooms with private hot tubs?

Yes, each room has a jetted bath.

What's the area around Soul Art Hotel like?

Soul Art Hotel is in Naples City Centre, a short 3-minute walk from Toledo Station and 15 minutes' walk from Port of Naples.

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Reviews

Soul Art Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently good and the staff were particularly friendly and attentive. (8 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Excellent location, rooms are good size and nicely decorated, helpful staff
Verified review

10/10 Exceptional

Great stay, good location and attentive staff
Verified review

10/10 Exceptional

Close to Spanish quarter and walking areas, clean friendly staff. Highly recommend
Verified review

10/10 Exceptional

All staff members were amazing
Verified review

10/10 Exceptional

Loved our stay here! Staff were always happy to help and the decor throughout the hotel was tasteful. Location is ideal, walkable to the port, very close to metro station and there's a taxi rank directly in front of the property. You're also within a 15-20 minute walk to Naples major attractions such as the Archeological Museum and Duomo. Highly recommend it here.
Verified review

10/10 Exceptional

Hotel room and reception excellent location is different could do with location and access explanation before going
Verified review

8/10 Very good

Boutique hotel recommended

Locating the hotel was not easy, better signage is required though been told by hotel building signage is restricted by council. Once found on 1st floor via 1920s lift very charming. Hotel is modern boutique like the photos. Room was comfortable. Location is central.
Verified review

8/10 Very good

Oct 2024

Hotel is small on one level in a municipal building. The location is excellent for exploring Naples. The room was very clean and stylish. The staff were friendly and helpful.
Verified review

8/10 Very good

This is a very good hotel in a building housing other businesses. We were a little concerned upon arrival because the immediate surroundings are somewhat chaotic. However the hotel itself is peaceful, the breakfast good, and the staff helpful. The area around the hotel grew on us! There’s an interesting market across the street where the locals shop. And it is indeed chaotic but has its own charm!
Verified review

10/10 Exceptional

Location: We loved staying near Piazza Carità. It was close to many areas of interest and the metro. It was also extremely lively and walkable. Property: Clean and accommodating. Our flight was delayed and it meant we would miss a night at the hotel. They were super helpful in adjusting our booking. A hassle-free experience. Special thanks to Expedia support for helping with this. Overall, had a great time and would stay again.
Verified review

6/10 Good

Gave it 3 stars because although it wasn’t the most comfortable stay, the room was clean and the staff was great, but definitely not worth what we paid. Pros: relatively good location, great staff (breakfast staff especially, were great), good breakfast, clean room. Cons: located in a plaza that had a lot of homelessness and they do approach you. Inconvenient if you’ll be out late - there is a gate that gets locked in front of the building during the evening, and if a staff member is not there when you call, you’re stuck outside. The room was SO WARM even when they tried to fix it, it didn’t make a difference. Safe in room didn’t work.
Verified review

8/10 Very good

N

Nice, modern style hotel less than 10 min walk to Galleria Umberto. The hotel is clean and the staff are very nice especially the lady that works the dining room during breakfast. The breakfast is basic eggs, bacon, ham breads, pastries, juices and cheeses. The walls in my room had a lot of scuff marks, I’m assuming from people’s luggage hitting the walls. There are a few marks on the bed linen and towels but I could tell they were clean. The proximity to the Main Street (Via Toledo) and square outside the front of the hotel was awful for me. All of the rooms face the street which is a very busy active street and square with vendors, families, emergency services and sirens, motorcycles, etc all day and night. It was very had for me to sleep with all the commotion going on out front sometimes until 3am. I had to sleep with 2 pair of AirPods (pros and maxes) on the 1st night. I spent hours the next day on the hunt for ear plugs. One of the front desk clerks tried to tell me the rooms are new and sound proof but I just smiled and said no, the rooms may have been renovated but definitely not sound proof. My last night I could hear the shower going from the next room over. There’s a giant metal gate at the front entrance of the building. When the gate slams close its very loud and to me sounds like a gunshot. My room was next to reception, directly over this metal gate and throughout each night it was bang after bang. I would stay here again but I would have to bring earplugs.
Verified review

10/10 Exceptional

Good for a short stay in Naples
Verified review

10/10 Exceptional

After some difficulty finding the entrance we found a really nice and high standard hotel.
Verified review

10/10 Exceptional

The hotel is very clean , the stff are so helpful and nice.enjoyed my time and i highly recommend this place to z.
Verified review

8/10 Very good

There was no Hot tub. Shower room drainage was terrible.
Verified review

10/10 Exceptional

Optimal.
Verified review

6/10 Good

the hotel is inside a block and you have to buzz in to get into the building. the room was fine and minimalist. the toilet was so uncomfortable to sit on.
Verified review

6/10 Good

This hotel is located inside a building with other tenants. Entrance requires a code to the building. The ad in Expedia represented a 24 hour airport shuttle - there is no such shuttle. The hotel arranges for an airport transfer at a hefty fee. Breakfast begins at 7. I was leaving at 630 when the food was already laid out and I asked if I could grab some morning pastries and was told no. The rooms are big and clean and decorated in a very simple and simple manner - no couch or chair.
Verified review

4/10 Fair

Very noisy room

Very Noisy room, no insulation, someone plays video on is smartphone during the night, impossible to sleep, at 8am, construction strats just behind the window....horrible !
Verified review

8/10 Very good

Impossible to find at night. We went up and down the block 5x before I called them to point me to their gate. Area outside not clean and looked a bit shady with many different characters. Staff is nice and professional. Hotel room was very clean and modern. Building elevators require you to open multiple doors as if I am living in 1980. Honestly I wouldn't come here again.
Verified review

6/10 Good

The hotel is perfectly located in the center of Naples. The only problem they have are serious construction issues. We had been assigned three rooms with severe issues before we finally got a good room. In the first room, the window fell out of the frame after opening it. Second room could not be opened, and the AC was broken. Third room could be opened, but inside it was terribly hot - AC was out of order. Fourth room was good. However, the staff was very kind and coped well with the situation.
Verified review

10/10 Exceptional

Hidden gem, perfectly positioned.

We found this hidden gem when we were let down by another stay and had to book very last minute. From the start we found ourselves landing on our feet. Helpful friendly staff in a small, secure hotel within a multi service building, Soul Art Hotel is ideally positioned between the Spanish Quarter and the western end of the Spaccanapoli. Walkable to all main sights, and immersed in Neapolitan energy. Due to our circumstances we also stayed in their sister property within the same building; Piazza Carita Boutique Hotel. A small but tasty breakfast buffet accompanied by perfect cappuccini served in the Soul Art whether staying there or the Boutique sister. Both are separated by just 2 floors and the building foyer. We wouldn’t hesitate to choose either again. On a practical note, many hotels in Naples are within multi purpose buildings and therefore sometimes not obviously marked. You can find this property by standing in Piazza Carita and facing Burger King. Number 32 is clearly marked to the right of BK. Check in is likely to be time sensitive according to building concierge hours so it’s worth checking the booking info for that.
Verified review

10/10 Exceptional

Fui bem recebida, o hotel é novo, bonito e de fácil acesso. Tudo de boa qualidade e o café da manhã simples mas completo. Recomendo.
Verified review

10/10 Exceptional

Veramente un bell’albergo nel cuore di Napoli.