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1 room, 2 adults

W Chicago - City Center

4-star4 stars
172 W Adams St, Chicago, IL, 60603, United States of America

4-star hotel with spa, near Art Institute of Chicago
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,864 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
WiFi
Regular internet service
Value
Value for money could be better

W Chicago - City Center

from £128
  • Cozy Room, 1 King Bed
  • Cozy Room, 1 Queen Bed
  • Wonderful Room, Room, 1 King Bed
  • Wonderful Room, Room, 1 Queen Bed
  • Spectacular Room, Room, 1 King Bed
  • Spectacular Room, Room, 2 Double Beds
  • Spectacular Room, Room, 1 Queen Bed
  • Fabulous Room, Room, 1 King Bed
  • Fabulous Room, Room, 2 Double Beds
  • Mega Room, Room, 1 King Bed
  • Mega Room, Room, 2 Double Beds
  • Cool Corner Room, Room, 1 King Bed, Corner
  • Fantastic Room, Suite, 1 Bedroom
  • Marvelous Room, Suite, 1 Bedroom
  • Wow Room, Suite, 1 Bedroom, Courtyard View
  • Wow Room, Suite, 1 Bedroom

What’s around W Chicago - City Center

Top spots nearby

Recommended by this property

  • Art Institute of Chicago (8-minute walk)
  • Millennium Park (8-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 16-min drive
  • Chicago, IL (ORD-O'Hare Intl.) 26-min drive
  • Chicago, IL (PWK-Chicago Executive) 35-min drive
  • Chicago Union Station 9-min walk
  • Chicago Van Buren Street Station 12-min walk
  • Millennium Station 16-min walk
  • Quincy Metro Station 1-min walk
  • Washington-Wells Station 5-min walk
  • LaSalle-Van Buren Station 5-min walk

At a glance

Key facts

Hotel size

  • This hotel has 403 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only)

  • Up to 40 lb

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Golfing nearby
  • Use of nearby fitness centre (discount)
Working away
  • 24-hour business centre
  • Number of meeting rooms - 12
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1928
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay films
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, W Chicago Spa Services. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Midland Social club – This restaurant specialises in American cuisine and serves breakfast, brunch and lunch.

MSC Bar – This bar specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

W Chicago - City Center’s small print

Also known as

  • Hotel W Chicago City Center
  • w Chicago - City Hotel Chicago
  • w Hotel Chicago
  • w Hotels Chicago
  • w Chicago City Center
  • w Hotels Chicago
  • Hotel W Chicago City Center

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Refundable deposits

    Deposit: USD 200.00 per night

    Pet deposit: USD 150 per stay

Optional extras

Valet parking costs USD 67.00 per night with in/out privileges

Refrigerators are available for USD 20 per stay

Rollaway beds are available for USD 25.00 per night

Full breakfast is offered for an extra charge of USD 30 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 366 reviews

Very good 8.0
Not W standards
I was rather disappointed with the interior decor of the room I stayed in. I've been to the W in Doha, Barcelona and london and found when amazing and beautiful in every area. Cracked paint, poorly structured finishes in the bedroom and bathroom was very unacceptable. I wouldn't return to this location unless they update their rooms.
Marie, gbTrip with friends
Very good 8.0
1st time in Chicago - 1st time in a W hotel.
Here in Miami the W Hotel has a very good reputation so I went with this hotel rather than my other choice. A week prior I left a request to be put on a high floor and to have a fridge. When I arrived I learned I was put in room 10 out of 22 and no fridge. I talked to the front desk employee and they were all very nice. I was offered a room 2 floors up (not a big difference so I turned it down) but the fridge was taken immediately. I liked that they give free water bottles because we did alot of walking. The room was clean but not really as it appears in the pictures. I really didnt like the fact that the tv, while big, isnt a smart tv. No netflix or youtube and the tv guide was outdated. They offer movies but they are $20 to watch. Free breakfast isnt offered but they have complimentary coffee. The location was also very good for getting the train and buses. Overall I was blown away with how nice the service was really, I know some things are out of the employees hands. Unfortunately I wouldn't stay at this hotel again since there are so many options, naturally I'd try something new but I would recommend it to someone for its location and good service.
Juan, usRomance trip
Exceptional 10.0
Stay at the W
I thoroughly enjoyed the W Chicago. The lobby and rooms were really well decorated and trendy. The room was clean and a decent size for Chicago. The bar downstairs was a nice place to hangout and the location of the hotel was convenient for walking around the city.
Quinn, usRomance trip
Fair 4.0
Pay for WiFi?
Hated that they charge for WiFi. Who does that? Phone in room didn’t work to call reception. Room was ok, bah. Check-in and check-out really quick and efficient. Lobby bar crowded with people having drinks, probably fun.
Maribel, ieOther trip
Very good 8.0
Cool bar rooms just “fine”
The location and price were great. The room we were assigned was small and old with an unsuccessfully refurbished tub. Over all the room was “fine.” The bar and entry to it were very cool.
Matthew, usRomance trip

W Chicago - City Center

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