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W Chicago - City Center, Chicago

4 stars4 stars
172 W Adams StChicagoIL60603United States of America
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Good3.8 / 5
Room
Room is all right
Location
Great location
Cleanliness
Clean
Food
Food could be better
439See all 439 Hotels.com reviews
From 2,415 reviewsTripAdvisor Traveller Rating

W Chicago - City Center, Chicago

from £112
  • Spectacular Room, 1 King Bed
  • Mega Room, 1 King Bed
  • Fabulous Room, 2 Double Beds
  • Mega Room, 2 Double Beds
  • Wonderful Room, Room
  • Spectacular Room, Double Room, 2 Double Beds
  • Spectacular Room, 2 Double Beds
  • Spectacular Room, Room
  • Wonderful Room, Room
  • Fabulous Room, 1 King Bed
  • Fantastic Suite
  • Cozy Room, 1 Queen Bed
  • Cozy Room, 1 King Bed
  • Wonderful Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 403 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Minimum check-in age is 21

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay free (dogs and cats only)

  • Up to 40 lb

Internet

  • WiFi in rooms *

  • WiFi in public areas *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel W Chicago City Center
  • w Chicago - City Hotel Chicago
  • w Hotel Chicago
  • w Hotels Chicago
  • w Chicago City Center
  • w Hotels Chicago
  • Hotel W Chicago City Center

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 200.00 per night

Optional extras

Self-parking costs USD 46.00 per night

Valet parking costs USD 67.00 per night with in/out privileges

Breakfast costs between USD 15 and USD 30 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

WiFi is available in public areas for USD 14.95 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Meeting rooms 12
  • Conference space size (feet) - 14,000
  • Conference space size (meters) - 1301
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1928
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay films
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

W Chicago - City Center, Chicago’s small print

Also known as

  • Hotel W Chicago City Center
  • w Chicago - City Hotel Chicago
  • w Hotel Chicago
  • w Hotels Chicago
  • w Chicago City Center
  • w Hotels Chicago
  • Hotel W Chicago City Center

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 200.00 per night

Optional extras

Self-parking costs USD 46.00 per night

Valet parking costs USD 67.00 per night with in/out privileges

Breakfast costs between USD 15 and USD 30 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

WiFi is available in public areas for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 439 reviews

W Chicago - City Center, Chicago
Fair2.0 / 5
Rooms are too small
Smallest hotel room I've ever stayed in - not even enough room to use the ironing board - I guess the guests are supposed to stand in the corridor and iron?
1 night business trip
W Chicago - City Center, Chicago
Fair2.0 / 5
not as nice as I hoped for
room was not ready until 9pm at night, was given an upgrade to compensate, but the standard of that room was not great, looked tired, all the lights were off when i went in, bathroom was ok, but needed some TLC, generally the whole place was acceptable, but nothing more than that.
Business trip
W Chicago - City Center, Chicago
Fair2.0 / 5
Hotel ok. Was a little disappointed with condition of room. The Room was clean and basic but could do with tea / coffee making facilities!
Other trip
W Chicago - City Center, Chicago
Outstanding5.0 / 5
Excellent Birthday Stay
Our stay was great! Out of the 3 of us that stayed, 2 of us are Chicago natives but chose to stay closer to nightlife for my birthday. Upon checking in, Sean (or Shawn, I'm not sure) discovered we were celebrating and put us on a high floor with an excellent view. He also sent up some complimentary treats, which was great! He and the other staff were open to helping us in any way, and were all very friendly. We were also impressed with the Bliss products in the room! Definitely would stay again, if the opportunity arises, and we are so grateful for Sean! Thanks W!
1 night trip with friends
W Chicago - City Center, Chicago
Poor1.0 / 5
Terrible staff and not so clean
They tried 2 charge me double for parking and the hotel staff was very standoffish they sent people to clean room and all they did was make the bed no cleaning of anything else me and my wife have spent less money and stayed in alot nicer hotels
2 night romance trip

See all reviews

W Chicago - City Center, Chicago

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