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W Chicago - City Center

4-star4 stars
172 W Adams StChicagoIL60603United States of America, 0203 027 9779

4-star hotel with restaurant, near Willis Tower
    Good7.4
    Location
    Great location
    Service
    Fantastic service
    Comfort
    More comfort would be nice
    WiFi
    Complaints about WiFi
    391See all 391 Hotels.com reviews
    From 2,637 reviewsTripAdvisor Traveller Rating

    W Chicago - City Center

    Hotel Info: 020 3027 9803

    from £130
    • Wonderful Room, 1 King Bed
    • Spectacular Room, 1 King Bed
    • Spectacular Room, 2 Double Beds
    • Spectacular Room, Double Room, 2 Double Beds
    • Spectacular Room, Room
    • Wonderful Room, Room
    • Fabulous Room, 1 King Bed
    • Fabulous Room, 2 Double Beds
    • Wonderful Room, Room
    • Cozy Room, 1 King Bed
    • Fantastic Suite
    • Mega Room, 2 Double Beds
    • Mega Room, 1 King Bed
    • Cozy Room, 1 Queen Bed

    At a glance

    Key facts

    Hotel size

    • This hotel has 403 rooms
    • This hotel is arranged over 22 floors

    Arriving/leaving

    • Check-in time 3 PM-3 PM
    • Check-out time is noon
    • Express check-out

    Required at check in

    • Credit card deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 21

    Travelling with others

    Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

    Pets

    • Pets stay free (dogs and cats only)

    • Up to 40 lb

    Internet

    • WiFi in public areas *

    • WiFi in rooms *

    Transport

    Parking

    • Valet parking *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Breakfast (surcharge)
    • Restaurant
    • Bar/lounge
    • 24-hour room service
    • Coffee/tea in a common area
    Things to do
    • Fitness facilities
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Use of nearby fitness center (discount)
    Working away
    • 24-hour business center
    • Meeting rooms 12
    • Conference space size (feet) - 14,000
    • Conference space size (meters) - 1301
    Services
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    Facilities
    • Number of buildings/towers - 1
    • Year Built 1928
    • Elevator/lift
    • ATM/banking
    • Safe-deposit box at front desk
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Minibar
    • Bathrobes
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Premium bedding
    • Pillowtop mattress
    Things to enjoy
    • In-room massage available
    Freshen up
    • Private bathroom
    • Shower/tub combination
    • Designer toiletries
    • Hair dryer
    Be entertained
    • 42-inch plasma TV
    • Pay films
    • Premium TV channels
    • IPod docking station
    • DVD player
    Stay connected
    • Desk
    • WiFi (surcharge)
    • Phone
    Food and drink
    • Refrigerator (on request)
    More
    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    W Chicago - City Center’s small print

    Also known as

    • Hotel W Chicago City Center
    • w Chicago - City Hotel Chicago
    • w Hotel Chicago
    • w Hotels Chicago
    • w Chicago City Center
    • w Hotels Chicago
    • Hotel W Chicago City Center

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: USD 200.00 per night

    Optional extras

    Self-parking costs USD 46.00 per night

    Valet parking costs USD 67.00 per night with in/out privileges

    Breakfast costs between USD 15 and USD 30 per person (approximately)

    WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

    WiFi is available in public areas for USD 14.95 per night (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around W Chicago - City Center

    Top spots nearby

    Recommended by this property

    • Art Institute of Chicago (8-minute walk)
    • Millennium Park (8-minute walk)

    Getting around

    • Chicago, IL (MDW-Midway Intl.) 19-min drive
    • Chicago, IL (ORD-O'Hare Intl.) 30-min drive
    • Chicago Clybourn Station 7-min drive
    • Chicago 35th Street-Lou Jones-Bronzeville Station 9-min drive
    • Chicago Western Avenue Station 9-min drive
    • Adams-Wabash Station 8-min walk
    • Monroe Station 8-min walk
    • Madison-Wabash Station 11-min walk
    • Self parking (surcharge)
    • Valet parking (surcharge)

    Recent reviews

    Good 7.4 From 391 reviews

    W Chicago - City Center
    Fair4.0
    Rooms are too small
    Smallest hotel room I've ever stayed in - not even enough room to use the ironing board - I guess the guests are supposed to stand in the corridor and iron?
    Marek, gb1 night business trip
    W Chicago - City Center
    Fair4.0
    I'll pick a different hotel next time
    Location: Would not recommend staying in the loop for non-business travelers. Obviously this is no fault of the hotel. However, a big highlight was the fantastic little breakfast restaurant in the hotel. Best omelette I've ever had! Room: Room was dressed up nicely, but not very high quality finishes. Everything was clean. WiFi costs extra. Service: I've never had to interact with the hotel staff as much as I did for this stay. First, I asked to merge the two back-to-back bookings that Hotels.com made, but the front desk staff told me no change was necessary and that my breakfast vouchers would be good for both mornings. This turned out to not be true - they put new vouchers under the door on the second day. Second, I had to get on the phone with their tech support to enable a device on the wifi that could not load their access page. This was extra frustrating after paying for the wifi.
    Brian, us1 night trip
    W Chicago - City Center
    Exceptional10.0
    Fun, Cool Hotel.
    Fun, Cool Hotel. Had a great Valentine's weekend. Near trains, Millennium Park, the Art Museum, and the Chicago Athletic Club (great time!)
    Jennifer, us1 night trip
    W Chicago - City Center
    Very Good8.0
    I was disappointed with the room, seem like an older section that has not been updated! Probably won't stay there again. The W was under construction, reception area very small.
    Alma, us1 night trip
    W Chicago - City Center
    Exceptional10.0
    Great Location!
    It was a great deal! I went there with my wife for a night and ended up extending for an extra day! The upgraded complimentary do to occupancy capacity to a penthhouse suite, with an GREAT downtown view!
    Pedro, us1 night trip

    See all reviews

    W Chicago - City Center

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