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1 room, 2 adults

Hotel Zelos San Francisco

4-star4 stars
12 4th St., San Francisco, CA, 94103, United States of America

4-star hotel with restaurant, near Westfield San Francisco Centre
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,421 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Cleanliness
Clean
Service
Fantastic service
Value
Value for money could be better

Hotel Zelos San Francisco

from £101
  • Room, 1 King Bed, Corner
  • Deluxe Double Room
  • Deluxe Suite
  • Executive Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Luxury Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Double Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed, Accessible

What’s around Hotel Zelos San Francisco

Landmarks

  • In Downtown San Francisco
  • Westfield San Francisco Centre (3-minute walk)
  • Moscone Convention Center (6-minute walk)
  • San Francisco Museum of Modern Art (6-minute walk)
  • Asian Art Museum of San Francisco (14-minute walk)
  • TransAmerica Pyramid (15-minute walk)
  • Louise Davies Symphony Hall (20-minute walk)
  • San Francisco City Hall (21-minute walk)

Getting around

  • San Francisco, CA (SFO-San Francisco Intl.) 18-min drive
  • Oakland, CA (OAK-Oakland Intl.) 26-min drive
  • Hayward, CA (HWD-Hayward Executive) 30-min drive
  • San Carlos, CA (SQL) 27-min drive
  • Concord, CA (CCR-Buchanan Field) 35-min drive
  • Novato, CA (NOT-Gnoss Field) 43-min drive
  • San Francisco 4th and King Station 17-min walk
  • San Francisco 22nd Street Station 4-min drive
  • San Francisco Bayshore Station 8-min drive
  • Powell St. Station 2-min walk
  • Montgomery St. Station 7-min walk
  • Civic Center Station 13-min walk

At a glance

Key facts

Hotel size

  • This hotel has 202 rooms

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • 2 per room

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Fitness facilities
  • Use of nearby fitness centre (discount)
Working away
  • 24-hour business centre
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 5000
  • Conference space size (meters) - 465
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay films
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Dirty Habit – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Zelos San Francisco’s small print

Also known as

  • Hotel Zelos San Francisco
  • Hotel Zelos San Francisco
  • Hotel Zelos
  • Zelos San Francisco
  • Hotel Palomar San Francisco a Kimpton Hotel
  • Kimpton San Francisco
  • Hotel Palomar San Francisco
  • Hotel Zelos San Francisco Hotel
  • Hotel Zelos San Francisco San Francisco
  • Hotel Zelos San Francisco Hotel San Francisco
  • Hotel Zelos
  • Zelos San Francisco
  • Hotel Palomar San Francisco
  • Zelos Francisco Francisco
  • Hotel Zelos San Francisco Hotel
  • Hotel Zelos San Francisco San Francisco
  • Hotel Zelos San Francisco Hotel San Francisco
  • San Francisco Palomar Hotel

Policies

Parcel deliveries will be accepted only for guests in house for a fee per package. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 33.77 per accommodation, per night

Resort fee inclusions:

  • Fitness centre access
  • Business centre/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Concierge/Valet service
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 55.00 per day with in/out privileges

Rollaway beds are available for USD 30.0 per night

Breakfast costs between USD 10 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per pet, per stay

WiFi is available in guestrooms for USD 0 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.4 From 812 reviews

Fair 4.0
Poor Customer Service
This hotel is in a good location, situated near Union Square and local bus stops. There were lots of shops and restaurants within easy walking distance. The rooms were large, clean and spacious, with a modern feel to it. However, despite booking over 6 months ago and asking for a twin room for my teenage boys, on arrival we were informed that there were no twin rooms available. Although they agreed that this was stipulated on my booking, the attitude of the Reception Staff was patronizing and unhelpful. We found the local additional costs of over $30 per room per night to be extremely high, especially when a proportion of that cost was to pay for facilities (such as the gym and Wifi) that you would normally expect to be included in the room price. Make sure you read the small print carefully before you book! We were also disappointed that the hotel also debited our account for items from the minibar which we did not take. It took a number of emails before they responded and refunded some of the money - communication was not very effective. Overall, a nice hotel in a good location, but their customer service lets them down and led to a disappointing stay in a beautiful vibrant city.
Helen, gb4 night family trip
Exceptional 10.0
Really enjoyed our stay, great hotel and staff.
Friendly staff who were happy to help when needed. Good location, clean rooms and comfy beds. It would be nice if there was a tea/coffee machine in room, however there was complementary ones in morning on floor 5.
Jane, gb3 night family trip
Good 6.0
Nice room, good location, staff hit & miss
This hotel's a mixed bag. The rooms are very nice. It's in a very convenient location, especially for the BART train to the airport - the station is literally round the corner. There were some issues though. We were aware of the "amenities charge" but even so I'm marking it down because of that. We all know it's just a nasty little underhand tactic of making your hotel appear cheaper than it really is in the search results on booking sites. Stop it - just be honest about what a stay at your hotel costs. What irked me is we had to go out of our way to get the 'benefits' this gives you. My partner checked in and didn't get given the welcome gift or local discounts. Furthermore it says you get free tea and coffee but fails to mention this is only until 10am. The staff member I asked about this was surly. Other staff were much better to be fair, especially the porters who helped store and retrieve our luggage after check out. Wasn't impressed with the bar there. The amenities charge gives you $10 credit to spend there so I went for happy hour. There's a poster outside the hotel foyer that said cocktails are $10. When I asked which ones it was, the barman told me that only applied to "well drinks" (house spirits) and mixer. I said that's not a cocktail & the bartender said he was inclined to agree personally but at that establishment they are cocktails. Didn't bother getting a drink in the end, especially as they didn't open the terrace until after happy hour finished.
gbOther trip
Good 6.0
Well placed, but avoid 5th & 6th floors!
Avoid the 5th & 6th floors at all costs - the noise from the Bar, the kitchens and Terrace finishes up gone midnight and starts first thing whether you’re next to or above it. We were also opposite the fitness suite and cleaners cupboard. The location is good, though I’d question coming back to the hotel at night in anything other than an Uber. Rooms are large and newly renovated but shower is far from accessible if you’re tall, large or require assistance. The additional resort fee is also a bit of a liberty given the lack of actual amenities. Our receptionist on checkout (granted it was 4am) couldn’t check us out due to him updating the systems - we had a flight to catch - and decided to remind me that I would have to pay the resort fee for my hotel in Vegas. Neither professional or a helpful comment after the poor service.
Christopher, gbRomance trip
Exceptional 10.0
Great hotel in the centre of everything
Great central location, front desk staff extremely helpful. Bar was fun as it's not common to have outdoor space in the city centre. Area can be a little scary coming back at night but you get used to it.
Lesley J Mason, gb3 night romance trip

Hotel Zelos San Francisco

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