Guests
All properties in Glen Allen, Virginia, United States of America

Candlewood Suites Richmond-West, an IHG Hotel

No-frills Glen Allen hotel with 24-hour fitness

  • Free WiFi and free parking
From
£78

Image gallery

  • Studio Suite - Guest Room
  • Studio Suite - Guest Room
  • Standard Room - Bathroom
  • Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower) - Bathroom
  • Studio Suite - Guest Room
Studio Suite - Guest Room. Image 1 of 45.
1 / 45Studio Suite - Guest Room
4120 Tom Leonard Dr, Glen Allen, 23060, VA, United States of America
9.0.Superb.
  • No complaints. The front desk staff on evening of check in was EXCELLENT. Everyone…

    Sep 13, 2021

  • Friendly staff, clean and comfy room, free laundry!

    Sep 5, 2021

See all 162 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Easy parking
Dining options
Safe
Quiet
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 122 smoke-free guestrooms
  • Weekly housekeeping
  • 24-hour fitness centre
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning

For families

  • Kitchen
  • Cookware, dishware and utensils
  • Stovetop
  • Microwave
  • Fridge
  • Private bathroom

What’s around

  • Children's Museum of Richmond - 6-minute walk
  • Short Pump Town Center - 27-minute walk
  • Elk's Lodge - 2.6 mi / 4.3 km
  • Regency Square Mall - 5 mi / 8.1 km
  • Hunting Hawk Golf Club - 6.3 mi / 10.1 km
  • Henrico Doctors' Hospital - 6.5 mi / 10.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom, Accessible (Mobility Tub)
  • Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)
  • Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)
  • Studio Suite
  • Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)
  • Studio Suite, 1 Queen Bed

What’s around

Landmarks

  • Children's Museum of Richmond - 6-minute walk
  • Short Pump Town Center - 27-minute walk
  • Elk's Lodge - 2.6 mi / 4.3 km
  • Regency Square Mall - 5 mi / 8.1 km
  • Hunting Hawk Golf Club - 6.3 mi / 10.1 km
  • Henrico Doctors' Hospital - 6.5 mi / 10.5 km
  • University of Richmond - 7.3 mi / 11.8 km
  • Markel Building - 7.6 mi / 12.3 km
  • Shops at Willow Lawn - 8 mi / 13 km
  • Crossroads Art Center - 8.3 mi / 13.3 km
  • Strangeways Brewing - 8.4 mi / 13.5 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) 27-min drive
  • Richmond Staples Mill Road Station 10-min drive
  • Richmond Main Street Station 16-min drive
  • Ashland Station 21-min drive
map
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4120 Tom Leonard Dr, Glen Allen, 23060, VA, United States of America

At a glance

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 80 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Snack bar/deli
  • Barbecue grills

Things to do

  • 24-hour fitness facilities

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bath with shower
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Dishwasher

More

  • Weekly housekeeping provided

Fees & policies

PetsPay at property

  • Pets are allowed for an extra charge of USD 35 per pet (may vary based on length of stay)
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless checkout is available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

Also known as

  • Candlewood Suites Richmond-West Aparthotel Glen Allen
  • Candlewood Suites Richmond-West, an IHG Hotel Glen Allen
  • Candlewood Suites Richmond-West, an IHG Hotel Hotel Glen Allen
  • Candlewood Suites Richmond West
  • Candlewood Suites Richmond-West, an IHG Hotel Hotel
  • Candlewood Suites Richmond-West, an IHG Hotel Glen Allen
  • Candlewood Suites Richmond-West, an IHG Hotel Hotel Glen Allen
  • Candlewood Suites Richmond-West Aparthotel
  • Candlewood Suites Richmond-West Glen Allen
  • Candlewood Suites Richmond-West
  • Candlewood Glen Allen
  • Candlewood Suites Glen Allen
  • Candlewood Suites RichmondWes
  • Candlewood Suites Richmond West
  • Candlewood Suites Richmond-West, an IHG Hotel Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Candlewood Suites Richmond-West, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome, with a maximum weight of 36 kg per pet. There's a charge of USD 35 per pet. Service animals are exempt from fees.
  • You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Chuy's Mexican Food (5-min walk), Burger Bach (6-min walk) and Which Wich? (7-min walk).
  • Candlewood Suites Richmond-West, an IHG Hotel has a 24-hour fitness centre and a picnic area.
9.0.Superb.
  • 10.0.Exceptional

    Regular customers!!

    We have stayed here several times. The rooms are very clean and comfortable. We like the full size refrigerator and supply of dishes and utensils. The front desk people are pleasant and helpful. It is also conveniently located for just about anything you need. My only complaint is that the air conditioner is loud. Despite a very comfortable bed and pillows, I don’t sleep well there.

    2 night family trip, Aug 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    It was a ok hotel and location was great. My only complaint was the fan in the bathroom didn’t work so, I got really hot. I couldn’t get a receipt due to the fact I paid through hotels.com. That’s the first time I ever heard of that. I’m always provided a receipt. But overall it wasn’t bad.n

    Theresa, 2 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Travelers need breakfast

    Covid or not the breakfast was lacking for travelers ... had to stop down the road to eat .. otherwise just an overnight stay for us.

    Stephen, 1 night business trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My go to in RVA

    Been working in RVA for a month, switching hotels every week until I found the right one. Candlewood is a great fit, my new go to for the rest of my time in RVA. The comfort of the room, the stocked kitchen and hotel gym make this hotel a winner.

    David, 3 night business trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome and convenient

    Marlene, 3 night family trip, Aug 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Large and very clean rooms with very comfortable bedding.

    Glenn, 1 night business trip, Jul 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was very clean, rooms were large and spacious, staff was very nice and helpful. Will definitely stay there again. Thank you.

    3 night romance trip, Jul 11, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Nice and clean. No complaints

    Very clean. Nice full kitchen and large bathroom. Lots of storage space

    David, 3 night family trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Stay

    Room was bigger than expected. Adjacent to the farmers market and other places. Nice location and was a nice stay.

    Jacqueline, 2 night trip, Jun 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel is very clean with friendly staff. Located in a great area, lots of restaurants, Whole Foods, Tom Leaonards. Wish mattress was firmer.

    2 night family trip, Jun 19, 2021

    Verified Expedia guest review

See all 162 reviews