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Charlotte Street Hotel, Firmdale Hotels

Photo gallery for Charlotte Street Hotel, Firmdale Hotels

Property entrance
Flat-screen TV, DVD player, iPod docking station
Flat-screen TV, DVD player, iPod docking station
Flat-screen TV, DVD player, iPod docking station
Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Charlotte Street Hotel, Firmdale Hotels

Charlotte Street Hotel, Firmdale Hotels

4.5 star property
Luxury hotel with restaurant, near Oxford Street

9.6/10 Exceptional

148 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is £549
Price available on 18/12/2022
Map
15-17 Charlotte Street, London, England, W1T 1RJ

Room options

About this area

What's nearby

  • In London City Centre
  • Oxford Street - 3 min walk
  • The British Museum - 10 min walk
  • Leicester Square - 13 min walk
  • Piccadilly Circus - 14 min walk
  • Trafalgar Square - 17 min walk
  • Marble Arch - 24 min walk
  • Hyde Park - 27 min walk
  • Big Ben - 28 min walk
  • London Eye - 29 min walk
  • Buckingham Palace - 30 min walk

Getting around

  • London (LCY-London City) - 41 min drive
  • London (LTN-Luton) - 42 min drive
  • London (STN-Stansted) - 51 min drive
  • Heathrow Airport (LHR) - 53 min drive
  • Gatwick Airport (LGW) - 103 min drive
  • Tottenham Court Road Station - 6 min walk
  • London (QQU-London Euston Train Station) - 18 min walk
  • London Euston Station - 18 min walk
  • Goodge Street Underground Station - 4 min walk
  • Tottenham Court Road Underground Station - 6 min walk
  • Oxford Circus Underground Station - 10 min walk

Restaurants

  • Chettinad - 2 min walk
  • The Bricklayers Arms - 2 min walk
  • Sagar - 2 min walk
  • Salt Yard - 2 min walk

About this property

Charlotte Street Hotel, Firmdale Hotels

When you stay at Charlotte Street Hotel, Firmdale Hotels, you'll be in a great location, within a short 10-minute walk of Oxford Street and The British Museum. Guests can indulge in massages, and Oscar serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a terrace. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Goodge Street Underground Station is 4 minutes and Tottenham Court Road Underground Station is 6 minutes.

Languages

English, French, Polish, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (GBP 44 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Bike rentals nearby

Working away

  • Meeting rooms
  • Conference space (43 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2000
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness centre

Accessibility

  • Wheelchair accessible
  • Lift
  • In-room accessibility (select rooms)
  • Assistive listening devices available

Languages

  • English
  • French
  • Polish
  • Portuguese

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Oscar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 26 per person (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for GBP 66.0 per night
  • Rollaway beds are available for GBP 66.0 per night

Parking

  • Valet parking costs GBP 44 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Charlotte Street Hotel, Firmdale Hotels Hotel
Charlotte Street Hotel London
Charlotte Street London
Hotel Charlotte Street
Charlotte Street Hotel London, England
Charlotte Street Hotel, Firmdale Hotels London
Charlotte Street Hotel, Firmdale Hotels Hotel London

Frequently asked questions

Does Charlotte Street Hotel, Firmdale Hotels offer free cancellation for a full refund?
Yes, Charlotte Street Hotel, Firmdale Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Charlotte Street Hotel, Firmdale Hotels?
As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at Charlotte Street Hotel, Firmdale Hotels on 18 Dec 2022 start from £549, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Charlotte Street Hotel, Firmdale Hotels?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Charlotte Street Hotel, Firmdale Hotels?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Charlotte Street Hotel, Firmdale Hotels?
Yes. Valet parking costs GBP 44 per day.
What are the check-in and check-out times at Charlotte Street Hotel, Firmdale Hotels?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Charlotte Street Hotel, Firmdale Hotels and nearby?
Have fun during the warmer months with activities nearby such as cycling. Charlotte Street Hotel, Firmdale Hotels also has a fitness centre.
Are there restaurants at or near Charlotte Street Hotel, Firmdale Hotels?
Yes, there's an on-site restaurant, Oscar.
What's the area around Charlotte Street Hotel, Firmdale Hotels like?
Charlotte Street Hotel, Firmdale Hotels is in London City Centre, a short 4-minute walk from Goodge Street Underground Station and 14 minutes' walk from Piccadilly Circus. Travellers say that the hotel is in a great location.

Overall score and ratings

9.6

Exceptional

9.9/10

Cleanliness

9.7/10

Staff & service

9.9/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Everything is perfect at the Charlotte Street Hotel
Fran, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Everything
Rosina, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

nina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Victoria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, comfy rooms.
Fabulous welcome. Great location. We enjoyed the honesty bar for residents. Good breakfast too!
alan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very lovely hotel. Stayed a few times and it’s always superb, which is why I come back time and again.
Jennifer, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Helen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely weekend stay
Incredible customer service from checking in, to the bar staff and the doormen. Lovely location, excellent decor and very close to lots of great restaurants and shops.
Wesley, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

7-night business trip
Verified Hotels.com guest review