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Extended Stay America Austin - Downtown - Town Lake, Austin

2.5 stars2.5 stars
507 S. First St.AustinTX78704United States of America
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Good3.0 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
429See all 429 Hotels.com reviews
From 243 reviewsTripAdvisor Traveller Rating

Extended Stay America Austin - Downtown - Town Lake, Austin

from £108
  • Deluxe Studio, 1 Extra large Double Bed with Sofa bed, Smoking
  • Studio, 1 Large Double Bed, Non Smoking
  • Studio, 2 Large Double Beds, Non Smoking
  • Studio, 1 Large Double Bed, Smoking
  • Deluxe Studio, 1 Extra large Double Bed with Sofa bed, Non Smoking
  • Studio, 1 Extra large Double Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Also known as

  • Extended Stay America Austin Downtown Town Lake Hotel
  • Extended Stay America Austin Downtown Town Lake
  • Extended Stay America Austin Downtown Town Lake Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Use of nearby fitness center (discount)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 1998
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America Austin - Downtown - Town Lake, Austin’s small print

Also known as

  • Extended Stay America Austin Downtown Town Lake Hotel
  • Extended Stay America Austin Downtown Town Lake
  • Extended Stay America Austin Downtown Town Lake Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 429 reviews

Extended Stay America Austin - Downtown - Town Lake, Austin
Good3.0 / 5
The Hotel stunk, like a chemical smell. Maybe they were doing some work in the hotel, but the smell was VERY strong. The location is not real convenient. It is right on the corner of a pretty busy intersection with only 1 entrance. A little hard to get in and out of. My room was at 84 degrees when I checked in, so it took about 2 hours to cool down.
2 night business trip
Extended Stay America Austin - Downtown - Town Lake, Austin
Poor1.0 / 5
No room change for 3 days, room phone and coffee maker didn't work, didn't provide taxi call
3 night business trip
Extended Stay America Austin - Downtown - Town Lake, Austin
Fair2.0 / 5
Dirty Room
There was used dental floss on my vanity. When I pulled down the comforter I found hairs all over the white sheets. There was a dirty towel hanging on the back of the door. The room wasn't cleaned/bed wasn't made once during my four night stay.
4 night business trip
Extended Stay America Austin - Downtown - Town Lake, Austin
Fair2.0 / 5
Don't rent.
The website said we were .6 miles away from the Erwin Center for the Adele concert, when in fact, it was more than two miles. We rented this hotel room because we thought we will be able to walk. We were not. The room was too expensive, there were no amenities, the room service was non-existent. I've never been in a hotel. The only good thing I can say is the sheets were clean.
1 night romance trip
Extended Stay America Austin - Downtown - Town Lake, Austin
Excellent4.0 / 5
Affordable when needing to work downtown
The few ants and one large cockroach were the biggest disappointments. A nearby bus stop to downtown (e.g. 10 bus), and a nearby stop for the airport (100 bus) were the strengths.
4 night business trip

See all reviews

Extended Stay America Austin - Downtown - Town Lake, Austin

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