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All properties in Tulum, Tulum, Quintana Roo, Mexico

Aldea Xaan Ha

Family-friendly hotel in Tulum City Center with outdoor pool and restaurant

  • Free WiFi and free parking
From
£57

Image gallery

  • Superior Apartment, 1 Bedroom, Kitchen, Garden View - Garden View
  • Superior Apartment, 1 Bedroom, Kitchen, Garden View - Garden View
  • Outdoor Pool
  • Outdoor Spa Tub
  • Superior Apartment, 1 Bedroom, Kitchen, Garden View - Garden View
Superior Apartment, 1 Bedroom, Kitchen, Garden View - Garden View. Image 1 of 123.
1 / 123Superior Apartment, 1 Bedroom, Kitchen, Garden View - Garden View
Av. 1 #15, Tulum, 77760, QROO, Mexico
9.6.Exceptional.
  • We spent most of the time in the area, so we did not use anything else other than the…

    May 19, 2021

  • Beautiful, Beautiful, relaxing, quiet, clean, a most perfect setting. One of the best.

    Mar 10, 2021

See all 9 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 10 guestrooms
  • Housekeeping (on request)
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas

For families

  • Playground on site
  • In-room childcare (surcharge)
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Tulum City Center
  • Dos Aguas Park - 23-minute walk
  • Cenote Crystal - 43-minute walk
  • Tulum National Park - 2.6 mi / 4.1 km
  • Tulum Mayan Ruins - 3.7 mi / 5.9 km
  • Tulum Beach - 4.2 mi / 6.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Comfort Studio, 1 King Bed, Refrigerator & Microwave, Pool View
  • Premier Apartment, 1 Bedroom, Kitchen, Garden View
  • Club Studio Suite, 1 King Bed
  • Exclusive Studio Suite
  • Superior Apartment, 1 Bedroom, Kitchen, Garden View
  • Deluxe Apartment, 1 Bedroom, Kitchen, Pool View
  • Premier Studio Suite, Refrigerator & Microwave
  • Senior Apartment, 1 Bedroom, Kitchen, Pool View
  • Comfort Studio Suite, Refrigerator & Microwave
  • Junior Apartment, 1 Bedroom, Kitchen, Pool View

Location

Av. 1 #15, Tulum, 77760, QROO, Mexico
  • In Tulum City Center
  • Dos Aguas Park - 23-minute walk
  • Cenote Crystal - 43-minute walk

What’s around

Landmarks

  • In Tulum City Center
  • Dos Aguas Park - 23-minute walk
  • Cenote Crystal - 43-minute walk
  • Tulum National Park - 2.6 mi / 4.1 km
  • Tulum Mayan Ruins - 3.7 mi / 5.9 km
  • Tulum Beach - 4.2 mi / 6.7 km
  • Playa Paraiso - 4.9 mi / 7.9 km
  • Gran Cenote - 3.5 mi / 5.6 km
  • Las Palmas Public Beach - 4.6 mi / 7.4 km
  • Tulum Monkey Sanctuary - 5.1 mi / 8.2 km
  • Sian Ka'an Biosphere Reserve - 7.3 mi / 11.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 112-min drive

At a glance

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Pool sunloungers
  • Spa services on site
  • Spa tub
  • Bicycle rentals on site
  • Playground on site
  • Scooter/moped rentals on site
  • Pool umbrellas

Services

  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Furnished patio

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 42-inch Smart televisions
  • Netflix
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Aroma Cafe Tulum – Overlooking the pool and garden, this café specialises in Mexican cuisine and serves breakfast and lunch.

Small print

Also known as

  • Aldea Xaan Ha Hotel
  • Aldea Xaan Ha Tulum
  • Aldea Xaan Ha Hotel Tulum

Optional extras

Credit card charges are subject to an extra charge of 4 per cent

Breakfast costs between USD 5 and USD 12 for adults, and USD 5 and USD 12 for children (approximately)

Cots/Infant beds are available for USD 10.0 per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8:00 AM to 9:00 PM.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitiser.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Aldea Xaan Ha does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
  • Yes, dogs are welcome. Service animals are exempt from fees.
  • You can check in starting at 2:00 PM. Check-out time is 11:00 AM.
  • Yes, Aroma Cafe Tulum offers Mexican cuisine and garden views. Nearby restaurants include El Camello Jr (13-min walk) and Los Aguachiles Tulum (14-min walk).
  • Aldea Xaan Ha has an outdoor pool and a hot tub, as well as a picnic area and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Amazing place!

    This hotel is perfect! They are super nice and very quiet and relaxing place. It’s not far from the center.

    Claydia, 4 night trip, Feb 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lo recomiendo

    Es un lugar cómodo y seguro, limpio y agradable.

    ILEANA S, 1 night family trip, Jul 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Increible atmosfera la que se respira en la aldea. Alex, el propietario es de 10 y trata al huesped como si estuviese en su casa. Enhorabuena por ese lugar tan bonito y tan placentero.

    Oscar, 3 night family trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night trip, Jan 8, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Scottie, 2 night trip, Oct 6, 2020

    Verified Hotels.com guest review

See all 9 reviews