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Alila Ubud. Bali - CHSE Certified

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Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Alila Ubud. Bali - CHSE Certified

VIP Access

Alila Ubud. Bali - CHSE Certified

5.0 star property
Luxury hotel in Ubud with spa and outdoor pool

9.2/10 Superb

308 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
The price is £196
Price available on 9/1/2023
Desa Melinggih Kelod, Gianyar, Ubud, Bali, 80572
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • Ubud Monkey Forest - 30 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 90 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)


  • Warung Makan Mardika Nasi Ayam Kedewatan - 6 min drive
  • Terracotta Restaurant - 6 min drive
  • Balinese Home Cooking - 6 min drive
  • Fuzion Cafe - 6 min drive
  • Fly Cafe - 6 min drive

About this property

Alila Ubud. Bali - CHSE Certified

A great choice for a stay in Ubud, Alila Ubud. Bali - CHSE Certified features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 48 per vehicle. You can visit the spa to indulge in massages, body wraps or aromatherapy, and Plantation Dining restaur serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and free bike rentals are other highlights at this luxurious hotel. The pool and location get great marks from fellow travellers.


Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 2 floors


  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17


  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking
  • On-site parking is limited


  • Airport shuttle (available 24 hours)*


  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Hiking/biking trails
  • Shopping
  • Access to nearby outdoor pool

Working away

  • Business centre
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire


  • 14 buildings/towers
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms


  • Doorbell and phone notifications


  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • IPod docking station
  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Fireplace
  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features


Spa Alila has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 11 years old are not allowed in the spa.


Plantation Dining restaur – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of USD 25 for adults and USD 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 48 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 11 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.


This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Alila Hotel
Alila Hotel Ubud
Alila Ubud
Ubud Alila
Alila Ubud Bali/Payangan
Alila Ubud Gianyar
Alila Ubud Hotel Gianyar
Alila Ubud Hotel
Alila Ubud. Bali
Alila Ubud Bali Chse Certified
Alila Ubud. Bali CHSE Certified
Alila Ubud. Bali - CHSE Certified Ubud
Alila Ubud. Bali - CHSE Certified Hotel

Frequently asked questions

Does Alila Ubud. Bali - CHSE Certified offer free cancellation for a full refund?
Yes, Alila Ubud. Bali - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Alila Ubud. Bali - CHSE Certified?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Alila Ubud. Bali - CHSE Certified on 11 Dec 2022 start from £189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Alila Ubud. Bali - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Alila Ubud. Bali - CHSE Certified?
Yes, there's an outdoor pool.
Are pets allowed at Alila Ubud. Bali - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Alila Ubud. Bali - CHSE Certified?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Alila Ubud. Bali - CHSE Certified?
Yes, an airport shuttle is available. The charge is USD 48 per vehicle one way.
What are the check-in and check-out times at Alila Ubud. Bali - CHSE Certified?
You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
What is there to do at Alila Ubud. Bali - CHSE Certified and nearby?
Have fun with on-site activities such as mountain biking and hiking. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Alila Ubud. Bali - CHSE Certified also has spa services and a picnic area, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Alila Ubud. Bali - CHSE Certified?
Yes, there's an on-site restaurant, Plantation Dining restaur. Nearby restaurants include Warung Makan Mardika Nasi Ayam Kedewatan (2.5 mi), Balinese Home Cooking (2.5 mi) and Terracotta Restaurant (2.9 mi).
Does Alila Ubud. Bali - CHSE Certified have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Alila Ubud. Bali - CHSE Certified like?
Alila Ubud. Bali - CHSE Certified is located a short 14-minute walk from Alila Ubud Art Gallery. Travellers love the hotel's prime location.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Our deluxe room was overall very damp, including duvets etc. we put on the dehumidifier for a whole week but hardly anything dried. The usual amenities were missing from the bathroom, like toothbrushes, shower caps. The restaurant and Cabana Bar were good. English yea was generally very weak.
6-night family trip
Verified guest review

10/10 Exceptional

Very nice property. Service was very good. Met our needs.
Surender, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very peaceful and the staff was so friendly
Symone, 6-night family trip
Verified Expedia guest review

8/10 Very good

Great hotel for a couple of days of calm
A great hotel for a few days of quiet and peace. A beautiful property to just relax and spend time by the pool. The staff is very friendly and helpful. Food (although limited options) was good. The hotel is just a little off the main areas in Ubud.
Shashaank, 3-night trip
Verified guest review

8/10 Very good

Alila Ubud - top experience with minor errors
The staff were all very friendly, just perhaps slightly forgetful at times e.g. bedroom - replacing water bottles, missing hand towels; dining - missing cutlery, and bringing hot coffee instead of iced coffee. Nothing major, and we suppose it’s understandable given they have endured pandemic for 2 years without tourists. The food was delicious (we kept saying sedap sedap!) The spa, is incredible. Genuinely fantastic experience that we truly recommend. The Rice Field walk and local village visit are also very enjoyable.
1-night trip
Verified guest review

8/10 Very good

Soeyantho, 2-night family trip
Verified guest review

10/10 Exceptional

We stayed for two nights celebrate my wifes birthday. From the booking, to the checkout everything was flawless. The entire team exceeded five star expectations. Special thanks to the professionalism with front desk team and especially Yuni who arranged a beautiful private birthday suprise dinner in the jungle. Chef Wayan whos food was flawless and packed with flavour as well as the FOH service team who delivered attentive friendly service at all meal periods! My wife is so happy, i’m not sure how I will be able to up her birthday experience next year! Thank you Alila!!
Joseph, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience
Sandman was extremely nice and helped with whatever we needed. The staff at the restaurant was very kind and very attentive to our needs.
Nathalie, 4-night trip
Verified guest review

10/10 Exceptional

Magical experience, incredible Balinese hospitality and what a beautiful setting!! 10/10 would definitely come back and recommend to anyone. Also the breakfast is awesome!!!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Orbitz guest review