Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Boston, Massachusetts, United States of America
1 room, 2 adults

DoubleTree by Hilton Boston - Downtown

3.5-star3.5 stars
821 Washington Street, Boston, MA, 02111, United States of America

3.5-star hotel with restaurant, near Boston Opera House
  • Free WiFi in the lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Location
Great location
Service
Fantastic service
Room
Great room
WiFi
Complaints about WiFi

DoubleTree by Hilton Boston - Downtown

from £100
  • Standard Double Room
  • King Room, 1 King Bed
  • Deluxe Room
  • Deluxe Double Room
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, City View
  • Room, City View

What’s around DoubleTree by Hilton Boston - Downtown

Landmarks

  • In Chinatown
  • Boston Opera House - 7-minute walk
  • The Freedom Trail - 9-minute walk
  • Boston Common - 10-minute walk
  • Newbury Street - 12-minute walk
  • Copley Square - 16-minute walk
  • Boston Harbor - 17-minute walk
  • Copley Place - 18-minute walk

Getting around

  • Boston, MA (BOS-Logan Intl.) 14-min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) 13-min drive
  • Norwood, MA (OWD-Norwood Memorial) 31-min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) 34-min drive
  • Beverly, MA (BVY-Beverly Municipal) 33-min drive
  • Lawrence, MA (LWM-Lawrence Municipal) 35-min drive
  • Boston South Station 12-min walk
  • Boston-Back Bay Station 15-min walk
  • Boston North Station 26-min walk
  • Tufts Medical Center Station 1-min walk
  • Chinatown Station 5-min walk
  • Boylston Station 6-min walk

At a glance

Key facts

Hotel size

  • This hotel has 267 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
  • Fitness facilities
  • Free use of nearby fitness centre
Working away
  • 24-hour business centre
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2000
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Wisteria – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

DoubleTree by Hilton Boston - Downtown’s small print

Also known as

  • DoubleTree Hilton Boston Downtown Hotel
  • DoubleTree by Hilton Boston - Downtown Hotel
  • DoubleTree by Hilton Boston - Downtown Boston
  • DoubleTree by Hilton Boston - Downtown Hotel Boston
  • DoubleTree Hilton Boston Downtown
  • Doubletree By Hilton Boston
  • DoubleTree by Hilton Boston - Downtown Hotel
  • DoubleTree by Hilton Boston - Downtown Boston
  • DoubleTree by Hilton Boston - Downtown Hotel Boston
  • Doubletree Boston - Downtown Hotel Boston
  • DoubleTree Hilton Boston Downtown Hotel
  • Doubletree By Hilton Boston

Policies

Tax ID – C0015000351

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitiser.

For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 55 per day with in/out privileges

Breakfast costs between USD 15.00 and USD 23 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton Boston - Downtown

  • Are pets allowed at DoubleTree by Hilton Boston - Downtown?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at DoubleTree by Hilton Boston - Downtown?
    Yes. Valet parking costs USD 55 per day.
  • What are the check-in and check-out times at DoubleTree by Hilton Boston - Downtown?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near DoubleTree by Hilton Boston - Downtown?
    Yes, there's an on-site restaurant that serves American cuisine. Nearby restaurants include Joy Luck Hot Pot (3-min walk), New Saigon Sandwich (3-min walk) and Empire Garden Restaurant (3-min walk).

Recent reviews

Very good 8.2 From 563 reviews

Very good 8.0
EXCELLENT front desk staff! Very accommodation and had no issues with a couple of special requests. Good location. Despite being across the street from Tufts ER entrance it’s wasn’t noisy at all. Nice bathroom and super comfortable beds. No movies in the room which was a bummer. Also, thin walls. Had to call security for a loud neighbor at 2am. They came immediately and solved the problem. Very grateful.
Sarah, us2 night family trip
Exceptional 10.0
The hotel was great for a one night stay very clean and service was great.
Christopher, us1 night family trip
Exceptional 10.0
Amazing stay
The cookies were dope! Everything was awesome!
Barbara, us1 night family trip
Good 6.0
Cats
We called the front desk to come fix the television that wasn’t working and they never showed up until after we had left the room and came back 5 hours later and it was fixed. We were there for 2 hours before we went out and they never did come to the room
Tracy, us1 night trip with friends
Exceptional 10.0
4 stars
Quick, professional checkin service. Bed extra comfortable and room very clean. Had a restful sleep. Noise level low.
morayma, us1 night business trip
Very good 8.0
Slow & Broken Elevator
Long wait for the elevator. One was down the entire 4 days we were there and the other one was slow moving and took a long time to get there.
us3 night family trip
Exceptional 10.0
Good hotel, would stay again
Staff is super friendly and helpful, room was clean and had free WiFi, bottle of water and two TVs (bedroom and sitting room). I liked how the bedroom was separated from the sitting area. Downsides: bathroom was too small for two people (not enough counter space at the sink), the tile in the shower looks very old (but was still clean), and the room was musty smelling (however my moms room was not so ours could have been a smoking room?) and lastly the area isn’t the best (Abandoned buildings surround it and a few wondering homeless hang around and trashy streets) but that didn’t bother me too much, personally since that area wasn’t the focus of my vacation. Would stay here again for the price point.
COURTNEY, us4 night family trip
Very good 8.0
Coooookies
Perfect hotel. Great bar service from the bartender and the warm cookies are a nice touch. Would and will come back.
Karl, us1 night trip with friends
Very good 8.0
overall satisfied
Everyone was great, friendly and helpful. Only complaint was requesting an extra fee for wi-fi.
Catherine, us1 night trip
Exceptional 10.0
Great stay
Very clean and comfortable room. Front desk representatives were exceptional. The waitress, bartender, and room service employee were all the same person. Give that lady a raise she works her butt off. Multitasking and doing a great job at everything. 😊 The only thing I didn’t like was having to pay $53 per day just to park my car.
SANDRA, us2 night trip

DoubleTree by Hilton Boston - Downtown

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