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1 room, 2 adults

The Fairmont Empress

4-star4 stars
721 Government St, Victoria, BC, V8W1W5, Canada

4-star hotel with full-service spa, connected to the convention centre, near Maritime Museum of British Columbia
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From 4,665 reviews

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room

The Fairmont Empress

from £286
  • Fairmont Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Fairmont Gold, 1 King Bed, Non Smoking, Harbour View
  • Fairmont Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Fairmont Gold, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Fairmont Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Fairmont Gold, 1 King Bed, Spacious Room, Non Smoking
  • Fairmont Gold, 2 Queen Beds, Spacious Room, Non Smoking
  • Fairmont Gold, 1 Bedroom Suite, 1 Queen Bed, Non Smoking, Harbor View
  • Fairmont Gold, Suite, 1 Bedroom, Non Smoking
  • Fairmont Gold, 1 King Bed, Non Smoking, Harbor View, Spacious Room
  • Fairmont Room, 1 Queen Bed, Non Smoking, Harbour View
  • Deluxe Room, 1 King Bed, Non Smoking, Harbour View
  • Deluxe Room, 2 Queen Beds, Non Smoking, Harbour View
  • Signature Room, 1 King Bed, Non Smoking
  • Signature Room, 1 King Bed, Non Smoking, Harbour View

What’s around The Fairmont Empress

Top spots nearby

Recommended by this property

  • Maritime Museum of British Columbia (2-minute walk)
  • Victoria Bug Zoo (2-minute walk)
  • British Columbia Parliament Building (3-minute walk)
  • Victoria Harbour (3-minute walk)
  • Market Square (6-minute walk)
  • Chinatown (8-minute walk)
  • Victoria Golf Club (3.2 mi / 5.1 km)
  • Fisgard Lighthouse (3.7 mi / 5.9 km)
  • University of Victoria (3.8 mi / 6.2 km)
  • Butchart Gardens (10.7 mi / 17.2 km)

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour) 1-min drive
  • Victoria, BC (YYJ-Victoria Intl.) 26-min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) 124-min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) 159-min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 464 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available at scheduled times from 3:30 AM to 7:30 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle from 3:30 AM to 7:30 PM *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Personal motorised watercraft on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 22600
  • Conference space size (meters) - 2100
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1908
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Arabic
  • Chinese
  • Danish
  • English
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Cable TV channels
  • Video game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Willow Stream Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Q at the Empress – Overlooking the ocean and garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Lobby Lounge – Overlooking the ocean and garden, this restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Q Bar – Overlooking the ocean and garden, this bar specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Personal motorised watercraft on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Waterskiing nearby
  • Windsurfing nearby

The Fairmont Empress’s small print

Also known as

  • Fairmont Empress Hotel Victoria
  • Fairmont Victoria
  • Victoria Fairmont
  • Fairmont Empress Hotel
  • Fairmont Empress Victoria
  • Fairmont Empress
  • Fairmont Hotel Empress
  • Victoria Fairmont
  • Empress Hotel Victoria
  • Fairmont Hotel Victoria
  • The Fairmont Empress Hotel Victoria

Policies

The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs CAD 32 per night with in/out privileges

Valet parking costs CAD 32 per night with in/out privileges

Extended parking (subject to charges) is available for an extra charge

Breakfast costs between CAD 12.00 and CAD 24.00 for adults, and CAD 8.00 and CAD 12.00 for children (approximately)

Pets are allowed for an extra charge of CAD 25 per accommodation, per night

Airport shuttle service is offered for an extra charge of CAD 25.00 per person (one-way)

Airport shuttle for children between the ages of 3 and 17 costs CAD 15.00 (one-way)

WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)

WiFi is available in public areas for CAD 14.95 per night (rates may vary)

Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 951 reviews

Very good 8.0
Beware the extras.
Great location and amazing building, but the little things - WiFi and breakfast, are all add-ons. When you pay hundreds of pounds/dollars for a room for the night, you expect free WiFi! That said, room and bed very comfortable.
Richard, gbRomance trip
Good 6.0
Good location near everything
Overall it was nice despite the disappointment in the location of the room they gave us (too noisy to sleep or read) and size of the 2 bedroom suite (smaller than we saw online when we booked)
KHUE BONNIE, usFamily trip
Exceptional 10.0
Amazing ❤️
Amazing! I should have stayed longer!
usRomance trip
Very good 8.0
Good location
It was good and we were greeted by friendly staff. Room was nice, but could be bigger.
usRomance trip
Very good 8.0
Do You have a Dream Destination?
Too short. Very expensive. Perfect location. Having a disability precludes such luxury but I had to experience it and introduce my Scottish pen pal to BCs capital for Canada Day celebrations. It was a grand success. Fireworks... Loved the Warf Market too! And Harbour Air Tour. Everything at your doorstep ... at The Empress ~. Thanks for the memories! JST July 2019
JILL, caTrip with friends

The Fairmont Empress

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