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The Fairmont Empress, Victoria

4 stars
721 Government StVictoriaBCV8W1W5Canada, 0203 027 9779
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Amenities
Great amenities
Comfort
More comfort would be nice
542See all 542 Hotels.com reviews
From 3,199 reviewsTripAdvisor Traveller Rating
  • Victoria, BC (YYJ-Victoria Intl.) 28-min drive; 17 miles/27.3 km
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) 87-min drive; 39.5 miles/63.6 km
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) 92-min drive; 27.5 miles/44.3 km
  • Friday Harbor, WA (FRD) 92-min drive; 40.9 miles/65.8 km
  • Lopez Island, WA (LPS) 136-min drive; 54.8 miles/88.2 km
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) 141-min drive; 56.9 miles/91.6 km
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Extended parking (surcharge)
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)

The Fairmont Empress, Victoria

Hotel Info: 020 3027 9803

from £162
  • Fairmont Gold, Harbour View
  • Fairmont, Luxury Room, 1 Queen Bed, Non Smoking - Newly Renovated
  • Deluxe Luxury Room, 1 King Bed, Non Smoking, City View, *Newly Renovated*
  • Deluxe Room, 2 Queen Beds
  • Fairmont Room, 2 Double Beds
  • Junior Suite, 1 King Bed
  • Junior Suite
  • Moderate Room
  • Fairmont Gold, Room, 1 King Bed, Concierge Service, Harbor View, Newly Renovated
  • Junior Suite, 1 King Bed with Sofabed, Non Smoking, City View (Newly Renovated)
  • Fairmont Gold, Room, 1 King Bed, Concierge Service, Courtyard View, Newly Renovated
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Fairmont Gold, Courtyard View
  • Deluxe Room, 2 Queen Beds, Non Smoking, City View
  • Fairmont Room, 1 Queen Bed, Non Smoking, City View
  • Fairmont Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed
  • Fairmont Queen

At a glance

Key facts

Hotel size

  • This hotel has 464 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children's club

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle at scheduled times *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Valet parking *

Also known as

  • Fairmont Empress Hotel Victoria
  • Fairmont Victoria
  • Victoria Fairmont
  • Fairmont Empress Hotel
  • Fairmont Empress Victoria
  • Fairmont Empress
  • Fairmont Hotel Empress
  • Victoria Fairmont
  • Empress Hotel Victoria
  • Fairmont Hotel Victoria
  • The Fairmont Empress Hotel Victoria

Policies

The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Optional extras

Self parking costs CAD 30.00 per night with in/out privileges

Valet parking costs CAD 30.00 per night with in/out privileges

Breakfast costs between CAD 10 and CAD 25 per person (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)

WiFi is available in public areas for CAD 14.95 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in public areas for an extra charge

In the hotel

Taking the kids?
  • Children's club
Food and drink
  • Breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 33
  • Conference space
  • Conference space size (feet) - 22600
  • Conference space size (meters) - 2100
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1908
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Willow Stream Spa has been ranked within the top 5 spas in Canada by Conde Nast and was the reader's choice for Black Press' Best of the City.
Willow Stream Spa has 11 treatment rooms, including couples treatment rooms. Offerings include massage, aromatherapy, body scrubs, body wraps, and hydrotherapy. Manicures and pedicures are also available.

Dining

Empress Dining Room - This restaurant serves breakfast, brunch, and dinner. Reservations are required.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Personal motorized watercraft on site nearby

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

The Fairmont Empress, Victoria’s small print

Also known as

  • Fairmont Empress Hotel Victoria
  • Fairmont Victoria
  • Victoria Fairmont
  • Fairmont Empress Hotel
  • Fairmont Empress Victoria
  • Fairmont Empress
  • Fairmont Hotel Empress
  • Victoria Fairmont
  • Empress Hotel Victoria
  • Fairmont Hotel Victoria
  • The Fairmont Empress Hotel Victoria

Policies

The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Optional extras

Self parking costs CAD 30.00 per night with in/out privileges

Valet parking costs CAD 30.00 per night with in/out privileges

Breakfast costs between CAD 10 and CAD 25 per person (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)

WiFi is available in public areas for CAD 14.95 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 542 reviews

The Fairmont Empress, Victoria
Outstanding5.0 / 5
Impressive Empress
Wonderful stay - great base for touring the south of the island. Felt totally pampered.
3 night romance trip
The Fairmont Empress, Victoria
Outstanding5.0 / 5
Wonderful hotel in the perfect location
I expected my stay at the Empress to be special, and it certainly was. The room was beautiful, the food and service was great, and the location could not have been better. I hope I am able to stay there again soon!
2 night trip
The Fairmont Empress, Victoria
Excellent4.0 / 5
First room location very poor and requested change. Next room only slightly better but all they had. Next day manager got involved but again nothing special so chose not to relocate. They did try to accommodate us and I appreciated that a lot. Most of staff terrific, some not so.
3 night trip with friends
The Fairmont Empress, Victoria
Outstanding5.0 / 5
Great stay at the Fairmont Empress, amazing setting in a great location. Will definitely be back.
3 night business trip
The Fairmont Empress, Victoria
Excellent4.0 / 5
grand charm
room was in original part of hotel not facing the harbour view, tall ceilings, ceiling fan but not aircon. wifi usuallly charged, for 1 person bit small for 2. Very helpful staff. BC Natural history museum 5 mins mammoth exhibit superb!
1 night trip

See all reviews

The Fairmont Empress, Victoria

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