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The Fairmont Empress

4-star4 stars
721 Government StVictoriaBCV8W1W5Canada

4-star hotel with 3 restaurants, near British Columbia Parliament Building
    Very Good8.4
    Location
    Great location
    Service
    Fantastic service
    Vibe
    Awesome vibe
    Comfort
    More comfort would be nice
    653See all 653 Hotels.com reviews
    From 4,078 reviewsTripAdvisor Traveller Rating

    The Fairmont Empress

    from £181
    • Fairmont Room, 2 Double Beds, Non Smoking
    • Deluxe Room, 2 Queen Beds, Non Smoking
    • Fairmont Gold, 1 King Bed, Non Smoking, Harbour View
    • Fairmont Room, 1 Queen Bed, Non Smoking
    • Deluxe Room, 1 King Bed, Non Smoking
    • Fairmont Gold, 1 King Bed, Non Smoking
    • Junior Suite, 1 King Bed, Non Smoking
    • Suite, 1 Bedroom, Non Smoking
    • Fairmont Room, 1 King Bed, Non Smoking
    • Deluxe Room, 1 Queen Bed, Non Smoking
    • Executive Suite, 1 King Bed, Non Smoking
    • Fairmont Gold, 1 King Bed, Spacious Room, Non Smoking
    • Fairmont Gold, 2 Queen Beds, Spacious Room, Non Smoking
    • Fairmont Gold, 1 Bedroom Suite, 1 Queen Bed, Non Smoking, Harbor View
    • Fairmont Gold, Suite, 1 Bedroom, Non Smoking
    • Fairmont Gold, 1 King Bed, Non Smoking, Harbor View, Spacious Room
    • Fairmont Room, 1 Queen Bed, Non Smoking, Harbour View
    • Deluxe Room, 1 King Bed, Non Smoking, Harbour View
    • Deluxe Room, 2 Queen Beds, Non Smoking, Harbour View
    • Signature Room, 1 King Bed, Non Smoking
    • Signature Room, 1 King Bed, Non Smoking, Harbour View

    At a glance

    Key facts

    Hotel size

    • This hotel has 464 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 4 PM-midnight
    • Check-out time is 11 AM
    • Express check-in/out
    Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance for details.

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others

    Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

    • No cribs (infant beds)

    Pets

    • Pets allowed *

    • Restrictions apply *

    Internet

    • WiFi in public areas *

    • WiFi in rooms *

    Transport

    Transfers

    • Airport shuttle (available at scheduled times) *

    • Cruise terminal shuttle *

    • Ferry terminal shuttle *

    Parking

    • Valet parking *
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Full breakfast daily (surcharge)
    • 3 restaurants
    • 2 bars/lounges
    • Bar/lounge
    • 24-hour room service
    • Coffee/tea in a common area
    Things to do
    • Indoor pool
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Health club
    • Spa tub
    • Sauna
    Working away
    • 24-hour business centre
    • Conference space
    • Meeting rooms 33
    • Conference space size (feet) - 22600
    • Conference space size (meters) - 2100
    Services
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Wedding services
    • Multilingual staff
    • Porter
    Facilities
    • Built in 1908
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Picnic area
    Accessibility
    • Accessible bathroom
    • In-room accessibility

    In the room

    Home comforts
    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Premium bedding
    Freshen up
    • Private bathroom
    • Bathtub or shower
    • Designer toiletries
    • Hair dryer
    Be entertained
    • Flat-screen TV
    • Pay films
    • Cable TV channels
    • Video game console
    Stay connected
    • Desk
    • Free newspaper
    • WiFi (surcharge)
    • Phone
    More
    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Willow Stream Spa has 11 treatment rooms, including rooms for couples. Services include massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

    Dining

    Empress Dining Room – This restaurant specialises in American cuisine and serves breakfast, brunch and dinner. Reservations are required. Open daily.

    Q Bar – This bistro specialises in American cuisine and serves lunch and dinner. Open daily.

    Lobby Lounge – This bistro specialises in American cuisine and serves lunch and dinner. Open daily.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    • The Fairmont Empress is listed in the 2011 Condé Nast Traveller Gold List of the world's best places to stay.

    The Fairmont Empress’s small print

    Also known as

    • Fairmont Empress Hotel Victoria
    • Fairmont Victoria
    • Victoria Fairmont
    • Fairmont Empress Hotel
    • Fairmont Empress Victoria
    • Fairmont Empress
    • Fairmont Hotel Empress
    • Victoria Fairmont
    • Empress Hotel Victoria
    • Fairmont Hotel Victoria
    • The Fairmont Empress Hotel Victoria

    Policies

    The photos are representative of rooms offered and may differ from the actual room received. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

    Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision.

    Optional extras

    Self-parking costs CAD 32 per night with in/out privileges

    Valet parking costs CAD 32 per night with in/out privileges

    Extended parking (subject to charges) is available for an extra charge

    Pets are allowed for an extra charge of CAD 25 per pet, per night

    Airport shuttle service is offered for an extra charge of CAD 25.00 per person (one-way)

    Airport shuttle for children between the ages of 3 and 17 costs CAD 15.00 (one-way)

    WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)

    WiFi is available in public areas for CAD 14.95 per night (rates may vary)

    Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge.

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around The Fairmont Empress

    Landmarks

    • In Downtown Victoria
    • British Columbia Parliament Building (4-minute walk)
    • Miniature World (3-minute walk)
    • Royal BC Museum (3-minute walk)
    • Victoria Bug Zoo (4-minute walk)
    • The Robert Bateman Centre (4-minute walk)
    • Victoria Conference Centre (4-minute walk)
    • Victoria Harbour (5-minute walk)

    Getting around

    • Victoria, BC (YWH-Victoria Inner Harbour) 1-min drive
    • Victoria, BC (YYJ-Victoria Intl.) 28-min drive
    • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) 87-min drive
    • Port Angeles, WA (CLM-William R. Fairchild Intl.) 92-min drive
    • Friday Harbor, WA (FRD) 92-min drive
    • Roche Harbor, WA (RCE) 106-min drive
    • Lopez Island, WA (LPS) 136-min drive
    • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) 141-min drive
    • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) 143-min drive
    • Self parking (surcharge)
    • Valet parking (surcharge)
    • Extended parking (surcharge)
    • Airport shuttle (surcharge)
    • Ferry terminal shuttle
    • Cruise terminal shuttle (surcharge)

    Recent reviews

    Very Good 8.4 From 653 reviews

    The Fairmont Empress
    Exceptional10.0
    Impressive Empress
    Wonderful stay - great base for touring the south of the island. Felt totally pampered.
    P, gb3 night romance trip
    The Fairmont Empress
    Very Good8.0
    Comfortable Stay
    I had a great stay at the hotel, from the service to the room, but the only thing I did wish for is darker shades in the room. I was not able to sleep in longer because of it.
    A Traveller, us2 night trip
    The Fairmont Empress
    Exceptional10.0
    Beautiful remodel, lovely grounds, 👍 location!
    Lori, us3 night trip
    The Fairmont Empress
    Very Good8.0
    I was disappointed as I was expecting the old Empress with its vintage lobby and areas but the new Fairmont lobby and rooms Etc were very modern sleek clean comfortable
    Linda, us1 night trip
    The Fairmont Empress
    Exceptional10.0
    Romantic Getaway
    Our time at the Empress was perfect, we were treated like royalty. We will absolutely stay there again this year.
    Scott, us3 night trip

    See all reviews

    The Fairmont Empress

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