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All properties in Quebec, Quebec, Canada

Fairmont Le Chateau Frontenac

4.5-star ski-in/ski-out hotel with spa, near Quebec City Town Hall

From
£172

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Suite, 1 King Bed (Celine Dion Suite) - Guest Room
  • Suite, 1 King Bed (Celine Dion Suite) - Guest Room
  • Pool
  • Pool
  • Suite, 1 King Bed (Celine Dion Suite) - Guest Room
Suite, 1 King Bed (Celine Dion Suite) - Guest Room. Image 1 of 164.
1 / 164Suite, 1 King Bed (Celine Dion Suite) - Guest Room
1 rue des Carrieres, Quebec, G1R 4P5, QC, Canada
9.2.Superb.
  • Truly beautiful hotel.

    Dec 9, 2019

  • he hotel was very beautiful and the staff very friendly and helpful.We had been looking…

    Nov 8, 2019

See all 1,917 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Parking available
  • Pool
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 611 smoke-free guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 1 indoor pool

What’s around

  • In Old Quebec
  • Quebec City Town Hall - 4-min walk
  • Quebec Cruise Terminal - 9-min walk
  • Quebec City Convention Center - 12-min walk
  • Quebec National Museum of Fine Arts - 26-min walk
  • Videotron Centre - 3 mi / 4.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Fairmont, Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Courtyard View
  • Fairmont Gold, Room, 1 King Bed, River View
  • Fairmont Gold, Room, 1 King Bed, City View
  • Signature Room, 1 King Bed
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed, River View
  • Fairmont, Room, 1 Queen Bed
  • Deluxe Room, 1 Queen Bed, Courtyard View
  • Deluxe Room, 1 Queen Bed, City View
  • Deluxe Room, 1 Queen Bed, River View
  • Fairmont, Double Room, 2 Double Beds
  • Deluxe Double Room, 2 Double Beds, Courtyard View
  • Signature Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds, City View
  • Suite, 1 King Bed (Frontenac Suite King)
  • Suite, 1 King Bed (Elizabeth II Suite)
  • Suite, 1 King Bed (Hitchcock Suite)
  • Suite, 1 King Bed (Celine Dion Suite)
  • Suite, 1 King Bed (Charles De Gaulle Suite)
  • Suite, 1 King Bed (Van Horne)
  • Suite, Multiple Beds (Trudeau Trudeau)
  • Suite, 1 King Bed (Roosevelt)
  • Suite, 1 King Bed (Churchill)
  • Junior Suite, 2 Double Beds
  • Fairmont Gold, Room, 1 Queen Bed, River View
  • Fairmont Gold, Junior Suite, 1 King Bed
  • Fairmont Gold, Suite, 1 King Bed
  • Fairmont Gold, Signature Room, 1 King Bed
  • Fairmont Gold, Signature Room, 2 Double Beds
  • Double Room, 2 Double Beds (Fairmont Gold, Old Quebec)
  • Deluxe Room, 2 Double Beds, River View
  • Junior Suite, 1 King Bed
  • Fairmont Gold, Junior Suite, 1 King Bed
  • Fairmont Gold, Suite, 1 King Bed
  • Fairmont Gold, Signature Suite, 1 King Bed

What’s around

Landmarks

  • In Old Quebec
  • Quebec City Town Hall - 4-min walk
  • Quebec Cruise Terminal - 9-min walk
  • Quebec City Convention Center - 12-min walk
  • Quebec National Museum of Fine Arts - 26-min walk
  • Videotron Centre - 3 mi / 4.8 km
  • Laval University - 3.7 mi / 5.9 km
  • Laurier Quebec - 5.1 mi / 8.2 km
  • Aquarium du Québec - 6.4 mi / 10.4 km
  • Montmorency Falls - 8.8 mi / 14.2 km

Getting around

  • Jean Lesage International Airport (YQB) 18-min drive
  • Quebec Palace Station 13-min walk
  • Quebec Sainte-Foy Station 15-min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) 15-min drive
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)
map
See on map
1 rue des Carrieres, Quebec, G1R 4P5, QC, Canada

At a glance

Hotel size

  • This hotel has 611 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4 PM-3:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (CAD 40 per day)
  • On-site valet parking (CAD 40.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 40000
  • Conference space size (meters) - 3716
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 1893
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay films
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Moment Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

The Champlain – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.

1608 Wine and Cheese Bar – Overlooking the ocean, this wine bar specialises in French cuisine and only serves light fare. Happy hour is offered. Open daily.

Bistro Le Sam – Overlooking the ocean, this bistro specialises in French cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Place Dufferin – Overlooking the ocean, this restaurant specialises in regional cuisine and only serves breakfast. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Resort fee: CAD 20 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for CAD 13.95 per night (rates may vary)
  • WiFi is available in public areas for CAD 15 per night (rates may vary)
  • Wired Internet access is available in guest rooms for CAD 13.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of CAD 32.95 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CAD 30 per room (one-way)
  • Ski shuttle service is offered for an extra charge
  • Microwaves are available for CAD 35.00 per stay
  • Fridges are available for CAD 35.00 per day

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CAD 35.0 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children up to age 14 costs CAD 0 (one-way)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of CAD 50 per accommodation, per night
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs CAD 40 per day
  • Valet parking costs CAD 40.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Children under 14 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Fairmont Chateau Frontenac Hotel Quebec
  • Fairmont Le Chateau Frontenac Hotel
  • Fairmont Le Chateau Frontenac Quebec
  • Fairmont Le Chateau Frontenac Hotel Quebec
  • Fairmont Le Chateau Frontenac Quebec/Quebec City
  • Fairmont Quebec City
  • Quebec City Fairmont
  • Fairmont Le Chateau Frontenac Hotel
  • Fairmont Le Chateau Frontenac Quebec
  • Fairmont Le Chateau Frontenac Hotel Quebec
  • Fairmont Chateau Frontenac Hotel
  • Fairmont Chateau Frontenac Quebec
  • Fairmont Chateau Frontenac
  • Fairmont Le Chateau Frontenac Hotel Quebec City
  • Fairmont Quebec City
  • Fairmont Le Chateau Frontenac Quebec/Quebec City
  • Quebec City Fairmont
  • Fairmont Hotel Quebec City

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Fairmont Le Chateau Frontenac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs CAD 40 per day. Valet parking costs CAD 40.00 per day. Parking spaces may be limited. Electric car charging is available.
  • Yes, there's an indoor pool and a children's pool.
  • Yes, pets are welcome. There's a charge of CAD 50 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4 PM - 3:30 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
  • Yes, there are 3 on-site restaurants, featuring French cuisine and ocean views. Nearby restaurants include La Bûche (3-min walk), Bello Ristorante (4-min walk) and Bistro Sous le Fort (5-min walk).
  • Yes, an airport shuttle is available. The charge is CAD 30 per room one-way.
  • Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Le Chateau Frontenac also has 2 bars and an indoor pool, as well as a 24-hour health club and a sauna.
9.2.Superb.
  • 10.0.Exceptional

    Fantastic hotel in great location, would highly recommend. Staff generally very helpful and only downside was but let down by one or two rude staff members

    Stephen, 2 night family trip, Jul 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Gold floor lounge was lovely, staff were very helpful and kind

    3 night trip, Apr 16, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    With Chateau Frontenac dominating the city it seems the sensible place to stay with stunning views. The room is lovely the shower room (there was no bath) is a little cramped for space which surprised me on the Gold floors but well appointed. The main fine dining Champlain restaurant is closed Sunday & Monday nights & I wasn’t the only visitor disappointed at being caught by this.

    2 night trip with friends, Mar 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely amazing

    An absolutely amazing hotel. Couldn’t fault anything. We stayed on a Fairmont Gold floor and had a fantastic experience. The service was impeccable, staff friendly and very helpful. The hotel itself is beautiful and in a great location for sightseeing in Old Quebec.

    Lesley, 3 night romance trip, Mar 31, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing service and fantastic bar

    Anna, 1 night trip, Feb 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    A veey beautiful old building. Although I do think iy is over priced compared to similar hotels.

    1 night trip, Feb 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great room, beautiful view, spacious, close to so much.

    Douglas, 1 night trip, Nov 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel, a must stay when visiting old Quebec!

    Nicolas, 1 night trip, Nov 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Two star room in a “five” star hotel.

    Two star room in a five star hotel. The lobby was nice but The room was tiny. Two people could not walk past each other. The bathroom was minuscule. Service-? No one answered the phone to retrieve my car. Room service fast but exorbitant $. Nice view and good location but there are several other hotels in the area that seem to have similar views.

    David, 2 night trip, Nov 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely break

    The hotel is beautiful and was decorated for Christmas. Staff were amazing - friendly, helpful. Food was fantastic - we had lunch in Sam's bistro - best food of the trip coupled with a wonderful view of the St Lawrence River. Highly recommend staying there.

    C, 2 night family trip, Nov 15, 2021

    Verified Hotels.com guest review

See all 1,917 reviews