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Holiday Inn Ponce & Tropical Casino, an IHG Hotel

Photo gallery for Holiday Inn Ponce & Tropical Casino, an IHG Hotel

Front of property
Outdoor pool
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets
Iron/ironing board, rollaway beds, free WiFi, bed sheets

Overview of Holiday Inn Ponce & Tropical Casino, an IHG Hotel

Holiday Inn Ponce & Tropical Casino, an IHG Hotel

3.5 star property
3.5-star hotel in Ponce with casino and outdoor pool

8.2/10 Very good

1,021 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £156
Price available on 12/2/2023
Map
3315 Ponce By Pass, Ponce, 00728

Room options

About this area

Getting around

  • Ponce (PSE-Mercedita) - 13 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 90 min drive

Restaurants

  • De Jesus - 5 min drive
  • Con Leche [Coffee Bar & Bistro] - 6 min drive
  • El Ancla - 6 min drive
  • Romano's Macaroni Grill - 6 min drive
  • Lucero - 6 min drive

About this property

Holiday Inn Ponce & Tropical Casino, an IHG Hotel

Try your luck at the casino when you stay at Holiday Inn Ponce & Tropical Casino, an IHG Hotel in Ponce. Guests can take a dip in the outdoor pool or grab a bite to eat at Tanama Restaurant, which serves breakfast and dinner. Other highlights include a bar/lounge, a fitness centre and a terrace. Fellow travellers say good things about the pool and comfortable beds.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 116 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Pool gate

What to do

  • Bingo
  • Golfing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (1240 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Casino
  • 10 casino gaming tables
  • 346 casino slot machines

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Hairdryer
  • Towels

Stay connected

  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Special features

Dining

Tanama Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 18 for adults and USD 5 to 8 for children

Renovations and closures

The following facilities or services will be unavailable from July 31 2023 to December 31 2023 (dates subject to change):
  • Swimming pool
The property will be renovating from 1 August 2022 to 31 December 2023 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Frequently asked questions

Does Holiday Inn Ponce & Tropical Casino, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Ponce & Tropical Casino, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Ponce & Tropical Casino, an IHG Hotel?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Ponce & Tropical Casino, an IHG Hotel on 12 Feb 2023 start from £156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Ponce & Tropical Casino, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Ponce & Tropical Casino, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM. The swimming pool will be unavailable from July 31 2023 to December 31 2023 (dates subject to change).
Are pets allowed at Holiday Inn Ponce & Tropical Casino, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Ponce & Tropical Casino, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Ponce & Tropical Casino, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Ponce & Tropical Casino, an IHG Hotel?
Yes, the 9900 square-foot casino features 346 slot machines and 10 gaming tables. Bingo is offered.
What is there to do at Holiday Inn Ponce & Tropical Casino, an IHG Hotel and nearby?
Have fun with nearby activities such as scuba-diving and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a casino and a fitness centre. Holiday Inn Ponce & Tropical Casino, an IHG Hotel also has a garden.
Are there restaurants at or near Holiday Inn Ponce & Tropical Casino, an IHG Hotel?
Yes, there's an on-site restaurant, Tanama Restaurant. Nearby restaurants include De Jesus (3.9 mi), Con Leche [Coffee Bar & Bistro] (4.3 mi) and Romano's Macaroni Grill (4.4 mi).
Does Holiday Inn Ponce & Tropical Casino, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect room with great view of Coast
6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Jose, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Sandra, 3-night trip
Verified Expedia guest review

6/10 Good

Este hotel me gusta, es pequeño, tranquilo, limpio, con mucho estacionamiento. Las habitaciones las han puesto muy lindas. El personal es muy amable. Recomendaciones: Tener en los cuartos microondas y toalleros (los baños no tienen donde colocar las toallas mojadas). El proceso para desayunar en el hotel hay que evaluarlo y mejorarlo. Haces fila para que te sirvan el desayuno (no hay problema), en lo que encuentras mesa se te va enfriando lo que llevas en el plato. Luego que te sientas, esperas, esperas y esperas para que te traigan café, jugo y la crema. Cuando estas cosas te llegan, ya te comiste lo primero sin nada para bajar lo que te comiste. Deben mejorar su sistema de servir el desayuno. Uno quiere sentarse tranquilo a desayunar y no tener que pararse varias veces para recordarle a los meseros todo lo que te hace falta. El lunes, 5 de septiembre, día que por fin disfruto del feriado, a las 7:13 am el “blower” soplando las hojas de los alrededores de la piscina nos despertó. Creía que estaba en mi casa y no en un hotel buscando algo de descanso. El cuarto que me asignaron estaba justo al lado del elevador y, tanto huéspedes como empleados del hotel, hablaban en voz alta sin ninguna consideración, con el celular en alta voz…una maravilla. Espero que en el futuro mi experiencia en el Holiday Inn de Ponce sea más gratificante.
Diana, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Good place nice stay
Frances, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The property was clean but the staff was not helpful
Negron, 4-night family trip
Verified Expedia guest review

8/10 Very good

Room need nore cleaning
CARLOS, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ashley, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Require a structural remodel 911
La seguridad muy buena pero las condiciones del cuarto cuestión de limpieza limpias pero estructúrales críticas es hora de una remodelación completa. Se sentía la humedad muy fuerte y el mal olor de la alfombra horrible el tv no tenía buena señal todos los canales se veían mal. Security was doing there job! Awesome but the conditions of the room was critical. Is time for a structure renovation. Carpet smell bad have stain also the tv signal was very bad in each Chanel.
Cynthia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lilliam, 2-night trip
Verified Hotels.com guest review