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Best Western Palace Hotel & Casino

4.0 star property
Douglas beachfront hotel with 2 restaurants, spa

Choose dates to view prices

Perched by the sea, Best Western Palace Hotel & Casino offers a unique blend of relaxation and entertainment. Unwind at the spa or try your luck at the casino, then savor breakfast with ocean views from one of two restaurants. With an indoor pool, business center, and helpful staff nearby guests can make this hotel their own private oasis.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
The current price is £95
includes taxes & fees
23 Jul - 24 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a window with curtains, and a view of trees.

Standard Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk with a computer and phone, a chair, and large windows offering a view of trees and buildings.

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

7.4 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking, Sea View

Standard Room, 2 Single Beds, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking, Sea View

8.0 out of 10
Very good
(9 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking, Sea View

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a window with curtains, and a view of trees.

Deluxe Suite, 1 King Bed, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Central Promenade, Douglas, England, IM2 4NA

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Palace Casino - 1 min walk - 0.2 km
  • Douglas Bay Horse Tramway - 10 min walk - 0.9 km
  • Gaiety Theatre - 13 min walk - 1.1 km
  • Manx Museum - 19 min walk - 1.6 km

Getting around

  • Isle of Man (IOM) - 23 min drive
  • Douglas Ferry Station - 22 min walk

Restaurants

  • ‪Frank Matcham’s - ‬11 min walk
  • ‪Jaks Bar & Steakhouse - ‬15 min walk
  • ‪Sir Norman's (Encore) - ‬12 min walk
  • ‪Paparazzi - ‬16 min walk
  • ‪Henderson & Glass - ‬15 min walk

About this property

Best Western Palace Hotel & Casino

  • Best Western Palace Hotel & Casino is a great choice for your beach stay in Douglas. The indoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services at the spa. Paragon Restaurant, one of 2 restaurants, offers ocean views and serves breakfast, lunch and dinner. A casino, a bar/lounge and a health club are other highlights. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 4 per day)
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • On the beach

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1965
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • An indoor pool
  • Casino
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Dining

Paragon Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in REST – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 12.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees

Parking

  • Self-parking costs GBP 4 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

BEST WESTERN Palace Casino
BEST WESTERN Palace Casino Douglas
BEST WESTERN Palace Hotel
BEST WESTERN Palace Hotel & Casino
BEST WESTERN Palace Hotel & Casino Douglas
BEST WESTERN Palace Hotel Casino
BEST WESTERN Palace Hotel & Casino Isle Of Man/Douglas
Best Western Palace Hotel And Casino
Best Western Palace Hotel Douglas
Best Western & Casino Douglas
Best Western Palace Hotel Casino Douglas
Best Western Palace Hotel & Casino Hotel
Best Western Palace Hotel & Casino Douglas
Best Western Palace Hotel & Casino Hotel Douglas

Frequently asked questions

Is there a pool at Best Western Palace Hotel & Casino?

Yes, there's an indoor pool.

Are pets allowed at Best Western Palace Hotel & Casino?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Palace Hotel & Casino?

Yes. Self-parking costs GBP 4 per day.

What are the check-in and check-out times at Best Western Palace Hotel & Casino?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Best Western Palace Hotel & Casino?

Yes, there's a casino.

What is there to do at Best Western Palace Hotel & Casino and nearby?

Best Western Palace Hotel & Casino has a casino and a spa, as well as an indoor pool and a steam room.

Are there restaurants at or near Best Western Palace Hotel & Casino?

Yes, there are 2 on-site restaurants, featuring ocean views.

What's the area around Best Western Palace Hotel & Casino like?

Best Western Palace Hotel & Casino is on Douglas Beach, a short 1-minute walk from Palace Casino and 7 minutes' walk from Douglas Bay Horse Tramway.

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Reviews

Best Western Palace Hotel & Casino Reviews

7.4

Good

8.0

Cleanliness

8.0

Location

8.0

Staff & service

6.6

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Restaurant
Location
Food
Ocean view
Bed
Lobby
Value

Reviews

Verified

6/10 Good

Room view was amazing, and generally room was clean and comfortable. However, it is very dated and the bathroom was not great.
Ken, 2-night trip
Verified

8/10 Very good

The hotel was great, small but functional room. Spa facilities were fabulous- but had to use the Fire Exit to access the spa needs attention
Polly, 3-night trip
Verified

10/10 Exceptional

Great stay and lovely room, with a very good view.
Taneisha, 1-night trip
Verified

8/10 Very good

The rooms are a little dated but clean and comfortable with fabulous sea views. Good breakfast buffet and a nice bar. Big plus to have parking right in the middle of Douglas. Very friendly and helpful staff.
Jennifer, 7-night trip
Verified

10/10 Exceptional

Lovely place to stay in a lovely location - clean, bright ans helpful staff. Food excellent
Tina, 3-night trip
Verified

8/10 Very good

The hotel is a bit tired and the main restaurant was closed for dinner which we were not informed of when checking in. The staff were friendly and the amenities that were open were lovely. The breakfast was top notch.
Kim, 4-night trip
Verified

8/10 Very good

Good hotel. Great location. So much to do there. Staff could be friendlier. Would stay again. Interior is a little tired. But ok.
rebekah, 2-night trip
Verified

8/10 Very good

Lovely hotel fantastic Seaview room good restaurant and breakfast operations easy on site parking
Raymond, 4-night trip
Verified

10/10 Exceptional

The whole place could do with a lick of paint and a bit of modernisation, but nice clean and spacious room, with clean bathroom. Great breakfast with friendly, helpful staff. Nice pool area and big (sports) bar, serving good pub grub. Great sea views from the pool and bar.
Steven, 2-night trip
Verified

6/10 Good

Rooms only cleaned every 3 days , rooms very tired and need updating. Food in lookys was first class
Andrew, 3-night trip
Verified

10/10 Exceptional

Great hotel. Excellent amenities
Lloyd, 1-night trip
Verified

10/10 Exceptional

Hotel price was good, staff were excellent
Paul, 2-night trip
Verified

8/10 Very good

Good stay, clean room, courteous staff. Tired entrance from the front gives a poor first impression.
Nigel, 1-night trip
Verified

6/10 Good

Very dated, rooms small. staff lovely, pool nice. Breakfast very good value
Hannah, 2-night trip
Verified

10/10 Exceptional

Really good hotel with great facilities enjoyed my stayband will definitely stay again next time.
Gareth, 2-night trip
Verified

8/10 Very good

Nice situated property, enjoyed swimming pool,
christine, 2-night trip
Verified

8/10 Very good

Did not have breakfast Staff very good and helpful Room clean but they are in need of complete refurbishment Evening meal very good
Phillip, 4-night trip
Verified

8/10 Very good

Friendly staff and comfortable room
Sue, 2-night trip
Verified

10/10 Exceptional

Very good hotel with great sea views
Jeff, 4-night trip
Verified

10/10 Exceptional

Beach view was excellent with sliding door. No breakfast.
Helen, 1-night trip
Verified

10/10 Exceptional

Excellent spa and restaurant. Great sea views
Mike, 3-night trip
Verified

10/10 Exceptional

Great Hotel, a bit dated in parts but still very good. Food was good, rooms clean and staff very friendly and helpful
Fintan, 2-night trip
Verified

8/10 Very good

Very nice and convenience hotel , very friendly staff, really happy with this hotel 😎
Arkan, 1-night trip
Verified

10/10 Exceptional

Loved the whole experience staff were brilliant all of them
Garry, 3-night trip
Verified

10/10 Exceptional

Ideally located
Kenny, 1-night trip