Guests
All properties in Santorini, South Aegean, Greece

Santorini Palace

4-star Santorini hotel with restaurant, connected to the convention centre

  • Free buffet breakfast, free WiFi and free parking
From
£90

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Outdoor Pool
  • Outdoor Pool
  • Hotel Bar
Hotel Bar. Image 1 of 41.
1 / 41Hotel Bar
Fira town, Santorini, 84700, Santorini Island, Greece
9.0.Superb.
  • Very friendly staff at Santorini Palace. Amazing views from the breakfast balcony and…

    Sep 4, 2021

  • The pictures may seem too good to be true, but this hotel was truly amazing. Location,…

    Aug 26, 2021

See all 183 reviews

Official standards

This property advises that it adheres to Health First (Greece) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Quiet
Safe
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 106 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Seasonal outdoor pool

For families

  • Children's pool
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Aegean Islands - 1-minute walk
  • Santorini Caldera - 1-minute walk
  • Petros M. Nomikos Conference Centre - 3-minute walk
  • Wall Paintings of Thira Exhibition - 3-minute walk
  • Catholic Cathedral - 6-minute walk
  • Dominican Convent - 6-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Superior Room
  • Suite
  • Economy Double Room

Location

Fira town, Santorini, 84700, Santorini Island, Greece
  • Aegean Islands - 1-minute walk
  • Santorini Caldera - 1-minute walk
  • Petros M. Nomikos Conference Centre - 3-minute walk

What’s around

Landmarks

  • Aegean Islands - 1-minute walk
  • Santorini Caldera - 1-minute walk
  • Petros M. Nomikos Conference Centre - 3-minute walk
  • Wall Paintings of Thira Exhibition - 3-minute walk
  • Catholic Cathedral - 6-minute walk
  • Dominican Convent - 6-minute walk
  • Megaro Gyzi Museum - 6-minute walk
  • Archaeological Museum of Thera - 6-minute walk
  • Megaro Gyzi - 7-minute walk
  • Plateia Theotokopoulou - 10-minute walk
  • Orthodox Metropolitan Cathedral - 0.5 mi / 0.9 km

Getting around

  • Thira (JTR-Santorini National) 8-min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)
  • Sauna
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Pool sunloungers

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter

Facilities

  • Number of buildings/towers: 5
  • Lift
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Greek

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Things to enjoy

  • In-room massage available

Freshen up

  • Partially open bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable/satellite TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Main Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)

Children & extra bedsPay at property

  • Airport shuttle for children between the ages of 2 and 10 costs EUR 12 (one-way)

Pool, spa & gym (if applicable)Pay at property

  • The seasonal pool is open from April to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

This property is licensed under an applicable law.Property registration number 1167K014A0172800

Also known as

  • Santorini Palace Hotel
  • Santorini Palace Hotel Santorini
  • Santorini Palace
  • Santorini Palace Hotel
  • Santorini Palace Santorini
  • Santorini Palace Hotel Santorini
  • Santorini Palace Hotel
  • Santorini Palace Santorini

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Santorini Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool and a children's pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
  • Yes, Main Restaurant offers international cuisine. Nearby restaurants include Onar Santorini Restaurant & Bar (3-min walk), Da Vinci Italian Restaurant (3-min walk) and Kokkalo Restaurant (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 25 per person one-way.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as a seasonal outdoor pool, a sauna and a Turkish bath. Santorini Palace also has a garden.
9.0.Superb.
  • 8.0.Very good

    Trip to Santorini Palace

    Staff and service were great. Facilities were all very good. The pool and surrounding area was cleaned every day. Housekeeping was very good, care and maintenance on small items in the room deserved more attention. The only downside was the buffet food was generally cold or at the best lukewarm.

    Sue, 7 night trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Belvedere a Jewel in the Crown

    Unfortunately we Didn’t get to stay at the Santorini Palace as it was closed for the season due to Covid 19 However we were offered a upgraded hotel nearby called the Belvedere Suites. We arrived by Pick up from airport and received a warm and friendly welcome from Dora and also given a free Upgrade on our Room (119) This place certainly as the Wow Factor for location and views and the most amazing Sunsets right in front of you as the Hotel faces West. The Breakfasts are plentiful and excellent value also the pool Bar for lunch is good too Alexander was charming and friendly and made you feel very welcome I’d Definitely stay here again if I visited a short walk into Fira and the Bus Terminus where u can get buses around the island but seemingly you have to go back to Fira if you want to go anywhere from your chosen destinations So if you’re looking for somewhere nice to stay then give this place a try Unlike me you won’t be disappointed

    Paul, 3 night trip, Aug 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    hotel was perfect for our needs staff were friendly and attentive rooms were very clean location of hotel was excellent as close to a number of excellent restaurants.

    5 night family trip, Jun 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    ONE OF HE BEST HOTELS TO STAY. VERY CENTRAL AND GOOD AMENITIES,

    1 night family trip, May 5, 2019

    Verified Expedia guest review

  • 8.0.Very good

    not for people with mobility issues

    Definitely not for people with mobility issues.A little difficult to find initially as you have to find the narrow road which is not easily visible due to multiple vehicles in the car park next to the church. The place itself is quite quaint though, and the lounge smelt really nice. The rooms were clean but the bathrooms were small, dated and windowless.It was like entering a cave. The views were amazing as we could see the sea and the town. Pros: The staff are very friendly and it is close to Caldera.Good variety for breakfast. Car park for multiple vehicles. Cons:Due to the geology of the island and being based on cliff, rooms are laid out on many levels.We were on 1st floor and had to go down by 5 or 6 floors to access the swimming pool, or the hot tub.THERE IS NO LIFT.. WiFi was very poor so we ended up using our data. Also, be aware there is an extra charge for sauna and steam room.There is no access to massage in the hotel itself. I wouldn't mind going back to the hotel again but would ask for a room with a bigger bathroom.

    Kouser, 2 night family trip, Oct 29, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel is nice and main reception staff were lovely. There was one staff member called Evangelos and he was brilliant at assisting us with questions of what to do and cabs etc. . However the staff at breakfast were so miserable, the breakfast doesn’t look so appetising but didn’t actually taste that bad. I asked the staff for a highchair for my child in the morning was was pointed towards one that had no tray and looked like it had never been cleaned. The most depressing breakfast experience I’ve ever had!! Even when I asked for milk for my child, the staff said they will send me a bottle warmer to my room...which was a kettle!!! The room itself was nice, but temperature control wasn’t great. Cleaning was well maintained and staff polite. One morning we had no hot water at all, this was soon sorted out. We came across some ants in the room too. Bed was very comfortable however, the duvet/throw could be a lot more thicker as at times it was freezing cold in the room. Also so much light coming through from the corridor under the main bedroom door, practically lit up the whole room which didn’t help with wanting a good nights sleep. One of the days it poured, torrential rain and we were on the 1st floor but water began sleeping in through our balcony into our bedroom!! Also as the corridor doors are all open, the landing to our bedroom was completely soaked! Across the hotel you can get absolutely amazing views of santorini, a great spot for some fabulous photos!!

    Bin, 4 night trip, Oct 20, 2018

    Verified Expedia guest review

  • 4.0.Fair

    Overall a very disappointing experience. We would not stay there again. ROOM - ill furnished - no kettle or ironing board unless you ask. No chest of drawers to put socks, underwear, shorts, etc. - I left them in piles on the floor. The shutters on the window were broken and banged at night in the wind. The bedside lamp was broken. SPA - this is not a spa hotel. If you want to have a massage or use the indoor pool then you have a 15 minute cab ride (although this is included in the price of the massage). If you want to use the sauna, jacuzzi or steam room in the hotel then you have to book two hours in advance and pay. OUTDOOR POOL - staff left a lot to be desired. On one occasion a sixty year old woman with a walking stick ordered a coffee. When it was ready the pool worker shouted at her several times to collect the drink as it is not table service. He also shouted that she had to pay in advance at the counter. The pool was not busy and he could have taken it to her and gently said that it's not table service rather than disturbing everyone. FRONT DESK - when we complained about the deficiencies in the room we were offered a kettle and ironing board. Our complaint about the spa was largely ignored. Apparently we should not expect to have free use of the jacuzzi, sauna and steam room as it's usual to book/pay for them. When we checked out no one bothered to ask whether we had enjoyed our stay. SUMMARY - decent location, poor hotel. Would not go back.

    Neil, 7 night trip, Oct 18, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulous

    Santoroini palace was such a treat, we loved every minute of our stay here.

    4 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Would Recommend

    We loved Santorini Palace. Just know that if you are booking it for the exercise room, it's closed due to COVID. They don't tell you that online. Otherwise, the breakfast buffet was beautiful, plentiful, and delicious. The pool was very nice and clean. Lots of shaded pool chairs. The atmosphere was lovely. Close to Fira city center. The only thing I didn't love was that the reception always smelled very strongly of cigarette smoke, and I was never sure where it was coming from. I guess that's normal in Greece, but other than that, we loved the place and were glad we stayed there.

    Benjamin, 3 night trip, Jun 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente front desk people amazing

    LEYZER, 3 night family trip, Jun 18, 2021

    Verified Hotels.com guest review

See all 183 reviews