Choose dates to view prices

Hotel New Otani Osaka

Photo gallery for Hotel New Otani Osaka

Superior Double Room, Non Smoking, Castle View | In-room safe, desk, blackout curtains, iron/ironing board
Property amenity
View from property
Concierge desk

Overview of Hotel New Otani Osaka

VIP Access

Hotel New Otani Osaka

4.5 star property
Luxury hotel with 10 restaurants, near Osaka-jō Hall
9.4 out of 10 Exceptional
9.4/10 Exceptional

1,007 verified guest reviews

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
Main amenities
  • Daily housekeeping
  • 10 restaurants and bar/lounge
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness centre
  • Self parking
  • Room service
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Front desk safe
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Chuo
  • Osaka-jō Hall - 9 min walk
  • Osaka Castle - 15 min walk
  • Osaka Castle Park - 3 min drive
  • Orix Theater - 5 min drive
  • Grand Front Osaka Mall - 7 min drive
  • Amerikamura - 5 min drive
  • Kuromon Ichiba Market - 6 min drive
  • Osaka International Convention Center - 6 min drive
  • Nipponbashi - 6 min drive
  • Tennoji Zoo - 6 min drive

Getting around

  • Osaka (ITM-Itami) - 29 min drive
  • Kobe (UKB) - 30 min drive
  • Osaka (KIX-Kansai Intl.) - 55 min drive
  • Morinomiya Station - 13 min walk
  • Shigino Station - 17 min walk
  • Kyobashi Station - 17 min walk
  • Osakajo-koen Station - 3 min walk
  • Ōsakajōkōen Station - 4 min walk
  • Osaka Business Park Station - 6 min walk


  • マクドナルド - 5 min walk
  • PRONTO - 5 min walk
  • サイゼリヤ - 5 min walk
  • 麺匠慶次 - 5 min walk
  • 梅蘭 - 4 min walk

About this property

Hotel New Otani Osaka

Hotel New Otani Osaka offers a great location, putting you within a 15-minute walk of Osaka-jō Hall and Osaka Castle. Guests can visit the fitness centre for a workout or grab a bite to eat at ALL DAY DINING SATSUKI, which is one of 10 restaurants and serves breakfast, lunch and dinner. This luxurious hotel is also within a short drive of Kyocera Dome Osaka and Osaka Aquarium Kaiyukan. Fellow travellers like that it's only a short walk to public transportation: Osakajo-koen Station is 3 minutes away and Ōsakajōkōen Station is 4 minutes.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 525 rooms
  • Arranged over 18 floors


  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms


  • On-site self-parking (JPY 1200 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • 10 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Shopping
  • Boat tours nearby


  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Fitness centre
  • Art gallery on-site
  • Shopping centre on-site
  • 2 outdoor tennis courts
  • Banquet hall
  • Reception hall


  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


ALL DAY DINING SATSUKI – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
TEPPANYAKI KEYAKI – Overlooking the garden, this steakhouse serves lunch and dinner. Reservations are required. Open daily.
ISSHIN – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
FRENCH CUISINE SAKURA – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4600 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge


  • Self-parking costs JPY 1200 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for JPY 3850 per person
  • Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Does Hotel New Otani Osaka offer free cancellation for a full refund?
Yes, Hotel New Otani Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel New Otani Osaka?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel New Otani Osaka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Otani Osaka?
Yes. Self-parking costs JPY 1200 per night.
What are the check-in and check-out times at Hotel New Otani Osaka?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge.
What is there to do at Hotel New Otani Osaka and nearby?
Practise your swing on the tennis courts. Hotel New Otani Osaka also has a fitness centre.
Are there restaurants at or near Hotel New Otani Osaka?
Yes, there are 10 on-site restaurants, featuring Japanese cuisine and garden views.
What's the area around Hotel New Otani Osaka like?
Hotel New Otani Osaka is located by the river in Chuo, a short 3-minute walk from Osakajo-koen Station and 9 minutes' walk from Osaka-jō Hall. Travellers say that the area is very quiet and good for public transport.







Staff & service




Property conditions & facilities




10/10 Exceptional

Sung Man, 2-night trip
Verified guest review

10/10 Exceptional

Mari, 6-night trip
Verified guest review

10/10 Exceptional

Hyeokki, 1-night trip
Verified guest review

10/10 Exceptional

Ka Yiu, 1-night trip
Verified guest review

10/10 Exceptional

AKEMI, 1-night trip with friends
Verified guest review

10/10 Exceptional

Carol B, 1-night trip
Verified guest review

10/10 Exceptional

Christine, 4-night trip
Verified guest review

10/10 Exceptional

mikiya, 2-night trip
Verified guest review

10/10 Exceptional

James, 2-night trip
Verified guest review

10/10 Exceptional

Chun Lam, 2-night trip
Verified guest review