Hotel New Otani Osaka, Osaka: Info, Photos, Reviews

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Superior Double Room, Non Smoking, Castle View | In-room safe, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Amenities
Policies

VIP Access

Luxury hotel with 10 restaurants, near Osaka-jō Hall

9.4/10 Exceptional

1,007 verified Hotels.com guest reviews

Property highlights

Parking available

Internet access

Free WiFi

Restaurant

Air conditioning

Gym

1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578

Main amenities

Daily housekeeping
10 restaurants and bar/lounge
Breakfast available
2 outdoor tennis courts
Fitness centre
Self parking
Room service
2 coffee shops/cafes
24-hour front desk
Air conditioning
Car hire on-site
Front desk safe

For families

Children stay free
Fridge
Private bathroom
Television
Daily housekeeping
Laundry facilities

Room options

About this area

What's nearby

In Chuo
Osaka-jō Hall - 9 min walk
Osaka Castle - 15 min walk
Osaka Castle Park - 3 min drive
Orix Theater - 5 min drive
Grand Front Osaka Mall - 7 min drive
Amerikamura - 5 min drive
Kuromon Ichiba Market - 6 min drive
Osaka International Convention Center - 6 min drive
Nipponbashi - 6 min drive
Tennoji Zoo - 6 min drive

Getting around

Osaka (ITM-Itami) - 29 min drive
Kobe (UKB) - 30 min drive
Osaka (KIX-Kansai Intl.) - 55 min drive
Morinomiya Station - 13 min walk
Shigino Station - 17 min walk
Kyobashi Station - 17 min walk
Osakajo-koen Station - 3 min walk
Ōsakajōkōen Station - 4 min walk
Osaka Business Park Station - 6 min walk

Restaurants

マクドナルド - 5 min walk
PRONTO - 5 min walk
サイゼリヤ - 5 min walk
麺匠慶次 - 5 min walk
梅蘭 - 4 min walk

About this property

Hotel New Otani Osaka

Hotel New Otani Osaka offers a great location, putting you within a 15-minute walk of Osaka-jō Hall and Osaka Castle. Guests can visit the fitness centre for a workout or grab a bite to eat at ALL DAY DINING SATSUKI, which is one of 10 restaurants and serves breakfast, lunch and dinner. This luxurious hotel is also within a short drive of Kyocera Dome Osaka and Osaka Aquarium Kaiyukan. Fellow travellers like that it's only a short walk to public transportation: Osakajo-koen Station is 3 minutes away and Ōsakajōkōen Station is 4 minutes.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

The property is disinfected using an electrostatic spray

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

525 rooms
Arranged over 18 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Required at check-in

Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi and wired Internet access in public areas
Free wired Internet access in rooms

Parking

On-site self-parking (JPY 1200 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking

Property amenities

Food and drink

Full breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
10 restaurants
2 coffee shops
Bar/lounge
Room service (limited hours)

Travelling with children

Children stay for free (see details)
Children's menu

What to do

Shopping
Boat tours nearby

Services

24-hour front desk
Concierge services
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 1986
Safe-deposit box at front desk
Fitness centre
Art gallery on-site
Shopping centre on-site
2 outdoor tennis courts
Banquet hall
Reception hall

Accessibility

Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Thin carpet in room

Room amenities

Be entertained

32-inch LCD TV
Digital TV channels

Home comfort

Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)

Sleep well

Blackout curtains
Bed sheets provided

What to enjoy

In-room massage

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste

Stay connected

Desk
Free newspapers
Free wired Internet
Phone

Food and drink

Fridge
Free bottled water

Daily housekeeping
In-room safe

Special features

Dining

ALL DAY DINING SATSUKI – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

TEPPANYAKI KEYAKI – Overlooking the garden, this steakhouse serves lunch and dinner. Reservations are required. Open daily.

ISSHIN – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

FRENCH CUISINE SAKURA – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Full breakfast is offered for an extra charge of approximately JPY 4600 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge

Parking

Self-parking costs JPY 1200 per night with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

The fitness facility is accessible for JPY 3850 per person
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards and cash.

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

Hotel New Otani Osaka

Hotel Osaka New Otani

Hotel Otani Osaka

New Hotel Otani Osaka

New Otani Hotel Osaka

New Otani Osaka

Osaka Hotel New Otani

Osaka New Otani Hotel

Osaka Otani Hotel

Otani Hotel Osaka

Hotel New Otani

Hotel New Otani Osaka Hotel

Hotel New Otani Osaka Osaka

Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

Does Hotel New Otani Osaka offer free cancellation for a full refund?

Yes, Hotel New Otani Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hotel New Otani Osaka?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Hotel New Otani Osaka?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Otani Osaka?

Yes. Self-parking costs JPY 1200 per night.

What are the check-in and check-out times at Hotel New Otani Osaka?

You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge.

What is there to do at Hotel New Otani Osaka and nearby?

Practise your swing on the tennis courts. Hotel New Otani Osaka also has a fitness centre.

Are there restaurants at or near Hotel New Otani Osaka?

Yes, there are 10 on-site restaurants, featuring Japanese cuisine and garden views.

What's the area around Hotel New Otani Osaka like?

Hotel New Otani Osaka is located by the river in Chuo, a short 3-minute walk from Osakajo-koen Station and 9 minutes' walk from Osaka-jō Hall. Travellers say that the area is very quiet and good for public transport.

9.4

Exceptional

9.4/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness