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Best Western Andover Hotel

Photo gallery for Best Western Andover Hotel

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | Exterior
Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | Desk, iron/ironing board, cots/infant beds, free rollaway beds
Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, cots/infant beds, free rollaway beds
Desk, iron/ironing board, cots/infant beds, free rollaway beds
Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, free rollaway beds

Overview of Best Western Andover Hotel

Best Western Andover Hotel

3.0 star property
3-star hotel in Andover with restaurant and bar/lounge

7.0/10 Good

365 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • Bar
  • 24/7 front desk
Map
Micheldever Road, Andover, England, SP11 6LA

Room options

About this area

What's nearby

  • Winchester Cathedral - 22 min drive
  • Highclere Castle - 30 min drive

Getting around

  • Southampton (SOU) - 40 min drive
  • Heathrow Airport (LHR) - 47.5 miles/76.5 km
  • Andover Grateley Station - 15 min drive
  • Whitchurch Station - 17 min drive
  • Andover Station - 29 min walk

Restaurants

  • Shahi Raj - 13 min walk
  • Lemon Plaice - 13 min walk
  • Siam Orchid - 13 min walk
  • The John Russell Fox - 14 min walk
  • Curry Leaf - 14 min walk

About this property

Best Western Andover Hotel

When visiting Andover, Best Western Andover Hotel is a great choice to consider. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Bere Hill Restaurant, which serves British cuisine and is open for breakfast and dinner. A terrace and a garden are other highlights. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Lithuanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Sailing nearby

Working away

  • 5 meeting rooms
  • Conference space (1808 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • Lithuanian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free rollaway/extra bed
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Bere Hill Restaurant – This restaurant specialises in British cuisine and serves breakfast and dinner.
Lounge Bar – On-site bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 10 per person (approximately)

Renovations and closures

This property is closed from 7 March 2022 to 31 January 2023 (dates subject to change).
The property is closed between 6 March and 31 August.

Children & extra beds

  • Cots/infant beds are available for GBP 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Andover Quality Hotel
Quality Andover
Best Western Andover
Quality Inn Andover
Best Andover Hotel Andover
Best Western Andover Hotel Hotel
Best Western Andover Hotel Andover
Best Western Andover Hotel Hotel Andover

Frequently asked questions

Is Best Western Andover Hotel currently open?
This property is closed from 7 March 2022 to 31 January 2023 (dates subject to change).
Does Best Western Andover Hotel offer free cancellation for a full refund?
Yes, Best Western Andover Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Best Western Andover Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Andover Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Andover Hotel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Best Western Andover Hotel?
You can check in from 2:00 PM - 11:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Best Western Andover Hotel and nearby?
Have fun with nearby activities such as cycling and sailing. Enjoy amenities such as a picnic area and a garden.
Are there restaurants at or near Best Western Andover Hotel?
Yes, Bere Hill Restaurant offers British cuisine. Nearby restaurants include Shahi Raj (13-min walk), Lemon Plaice (13-min walk) and Siam Orchid (13-min walk).
What's the area around Best Western Andover Hotel like?
Best Western Andover Hotel is a short 16-minute walk from River Test and 16 minutes' walk from Andover Museum and Museum of the Iron Age. Travellers recommend the hotel for its central location.

Overall score and ratings

7.0

Good

7.6/10

Cleanliness

7.9/10

Staff & service

6.0/10

Amenities

6.5/10

Property conditions & facilities

6.5/10

Eco-friendliness

2/10 Poor

They cancelled our booking.
Philip, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Room 102
Facade of hotel a little off putting ..needs some care and attention . But inside pleasantly surprised ..does need a refurb especially bathrooms. But room clean and comfortable and staff welcoming. Enjoyed my stay
N, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Venkatesh, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The room itself was large, comfortable and clean, although a little tired and in need of some redecoration. The bathroom initially looked off-putting, with some flaking paint, an older style of shower curtain rather than screen, however the shower itself proved to be excellent. Fiddly to get to temperature, but plenty of consistent water pressure. The biggest problem with the hotel is the lack of the advertised restaurant. When checking in, we asked if we needed to book for the restaurant that evening, only to be told that the restaurant was closed, in a dismissive tone indicating that we should obviously have known that - despite the fact that their own web site and Expedia both list the restaurant as one of the hotel facilities and even then checking in sheet I'd just signed had the restaurant opening hours. When I queried further, we were treated to the member of staff's personal, political views on the government, the pandemic and along the way told that the restaurant had been closed since the start of the first Covid lockdown. Not what I'd expect as a response in any sense. I have to say all other staff we encountered during our stay were polite, helpful and professional, but this first individual was none of these.
Mike, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Better information.
It was a good location for us, however disappointed that we did not know there was no restaurant in the evening so we had to drive into town, this would have made a difference to us booking this location as it is out of town. Everything else was fine and a good breakfast. We do understand as all hospitality having problems with staff.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Very very poor experience shocking
Very disappointed. Where do I start ok so entering the worn out hotel which looked like it was stuck in the 70’s. Checked in to hotel which was probably the best part of my stay, all good. Got to my room after walking down numerous corridors with different odours which some smelt like bleach. Entering my room all seemed ok until I saw my bed which had blood on it GREAT, called reception got that replaced. Then got a shower which felt like a water cannon firing at me but can live with that. Go to brush teeth in basin sinks blocked. Finally got sorted thought I’d get ready to go get something to eat four items on menu hmm ok will go out on leaving open window and turn radiator off put air con on as it was pretty hot. Got back to room about 2 hrs later still hot sweated all night bearing in mind this is winter so should be fairly mild. 5 o’clock in morning wake up to tinging it’s the water pipes that carried on till 6:30. 7:00 o’clock came got up thought I’d go get breakfast how bad can that be well I like my food but the breakfast was bland I gave up left it and decided to leave and got to my job I was booked on. Never again will I stay here for £89 they should be paying me.
Andrew, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

EZEKIEL, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Happy that we were on the ground floor and the bar was open, not happy with the executive room we had, needed refurb and no extra facilities like tissues, individual shower gels or body lotions. Hot water was dangerously hot when it eventually came through.
Victor, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Very wet evening
Welcome was warm. I was disappointed to learn that an evening meal wasn't available but the young lady on reception was very well informed regarding local restaurants and supplied me with a printed list. Very heavy rain so I was soaked on the short walk back to the hotel. Free WiFi was good. Breakfast bacon & sausage could have been cooked more but fried eggs, mushrooms & beans were good. Toaster needed setting up correctly as it took 3 passes to get the bread brown.
John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Family stay. Ten out of ten
Been here several times over the years and never disappointed. Friendly, spacious, clean and with excellent service by friendly and very helpful staff. Been to other hotels in this area too but this is one of the best and by far the most convenient.
M, 2-night family trip
Verified Hotels.com guest review