All hotels in Santo Domingo, Dominican Republic
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Sheraton Santo Domingo Hotel, Santo Domingo

4 stars4 stars
365 George Washington AvenueSanto DomingoDistrito Nacional10205Dominican Republic
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Excellent4.2 / 5
Room
Great room
Location
Great location
Pool
Great pool
Beach
Beautiful beach
239See all 239 Hotels.com reviews
From 1,421 reviewsTripAdvisor Traveller Rating

Sheraton Santo Domingo Hotel, Santo Domingo

from £109
  • Standard Room, 1 Queen Bed
  • Standard Room
  • Deluxe Room, Ocean View
  • Standard Room
  • Deluxe Room
  • Executive Room
  • Club Floor, Ocean View
  • Suite
  • Traditional Room
  • Junior Suite
  • Suite
  • Executive Room, 1 King Bed, Executive Level
  • Classic Room
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Suite, Balcony, Ocean View (Sheraton Club)
  • Suite, 1 Bedroom
  • The Level
  • Standard Room, Partial Ocean View
  • Junior Suite
  • Executive Room, 2 Queen Beds, Executive Level
  • Junior Suite, Balcony, Ocean View (Sheraton Club)
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 245 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply *

  • Up to 30 lb

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Free valet parking (limited)

Also known as

  • Sheraton Santo Domingo Hotel
  • Sheraton Santo Domingo
  • Magna 365
  • Magna 365 Hotel
  • Magna 365 Santo Domingo
  • Sheraton Santo Domingo Hotel
  • Sheraton Santo Domingo

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of USD 50

Late check-out can be arranged for an extra charge of USD 50

Refrigerators are available for USD 25.60 per night

Rollaway beds are available for an extra charge

WiFi is available in guestrooms for USD 12 per night (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Sauna
  • Casino
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5355
  • Conference space size (meters) - 497
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay films
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping (daily)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Casabe Restaurant – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Sheraton Santo Domingo Hotel, Santo Domingo’s small print

Also known as

  • Sheraton Santo Domingo Hotel
  • Sheraton Santo Domingo
  • Magna 365
  • Magna 365 Hotel
  • Magna 365 Santo Domingo
  • Sheraton Santo Domingo Hotel
  • Sheraton Santo Domingo

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of USD 50

Late check-out can be arranged for an extra charge of USD 50

Refrigerators are available for USD 25.60 per night

Rollaway beds are available for an extra charge

WiFi is available in guestrooms for USD 12 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 239 reviews

Sheraton Santo Domingo Hotel, Santo Domingo
Outstanding5.0 / 5
Great hotel and magnificent service
Great experience, confortable and exceptional service. Thanks to Nestor at front desk and Pablo from Cafe Casabe for the great quality service and care. 5 stars to this great guys. Definitely will go back.
2 night trip
Sheraton Santo Domingo Hotel, Santo Domingo
Poor1.0 / 5
Put your dukes up
Checkin terrible. They wanted to give me a regular room & not suit that I had paid for & did not offer to refund the difference! After arguing & asking for a manager a suite suddenly appeared but without balcony. Next problem was restaurant. Bellman told us breakfast until 1pm due to new years. We showed up at 12 & told it was over at 11am. They changed the time. Was told could eat lunch from menu but when leaving they tried to charge us! Property is very beautiful but the service is horrible. Too stressful & had to fight for everything. I should of stayed at jaragua marriott like I was do. Would not return.
1 night romance trip
Sheraton Santo Domingo Hotel, Santo Domingo
Outstanding5.0 / 5
Great Value for me!
I was immediately helped upon arriving and my room was upgraded. Staff was friendly and very accommodating. I did not have the best view, however the room was comfortable, clean, TV channels were good (English), and I enjoyed staying there. Food was good too!
4 night romance trip
Sheraton Santo Domingo Hotel, Santo Domingo
Outstanding5.0 / 5
Top score
This hotel is excellent. Professional staff and personable. Pool excellent...fitness center ...lobby ...restaurant all tops. My suit top floor tremendous full view. I will rebook ..
3 night trip
Sheraton Santo Domingo Hotel, Santo Domingo
Outstanding5.0 / 5
1st time to Santo Domingo
The hotel experience was amazing, although I only have two complaints and that is that the shower had no double door, it was just one glass separating the main bathroom from the shower and even when trying to shower close the the shower head, lots of water would end up splashing outside in the general area where the toilet and etc were. We had to use extra towels to dry this up. This was my only inconvenience but everything else was awesome, the room service was excellent. My other compliant was the taxi charge, it's outrageously expensive, not even in Miami or New York the taxi's are that expensive. Other than that it was great, service was amazing.
2 night romance trip

See all reviews

Sheraton Santo Domingo Hotel, Santo Domingo

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