Chatrium Niseko features a free ski shuttle and puts you within a five-minute walk of Niseko Tokyu Grand HIRAFU. Guests not hitting the slopes can visit the 24-hour fitness centre for a workout, grab a bite to eat at one of the 4 restaurants or unwind with a drink at the bar/lounge. Nice touches such as espresso makers, bathrobes and slippers are offered in all apartments. Ski storage is also available. Fellow travellers say great things about the helpful staff.
Niseko-Shakotan-Otarukaigan Quasi-National Park - 5 min walk - 0.4 km
Niseko Hanazono Resort - 24 min drive - 11.1 km
Niseko Annupuri International Ski Area - 25 min drive - 13.2 km
Niseko Moiwa Ski Resort - 27 min drive - 19.6 km
Getting around
New Chitose Airport (CTS) - 129 min drive
Kutchan Station - 10 min drive
Niseko Station - 13 min drive
Kozawa Station - 27 min drive
Airport shuttle (surcharge)
Free ski shuttle
Restaurants
AFURI ramen + dumpling - 2 min walk
Minamina - 2 min walk
Apres Bar - 2 min walk
Green Farm Café - 2 min walk
テンポラダ - 1 min walk
About this property
Chatrium Niseko
Chatrium Niseko features a free ski shuttle and puts you within a five-minute walk of Niseko Tokyu Grand HIRAFU. Guests not hitting the slopes can visit the 24-hour fitness centre for a workout, grab a bite to eat at one of the 4 restaurants or unwind with a drink at the bar/lounge. Nice touches such as espresso makers, bathrobes and slippers are offered in all apartments. Ski storage is also available. Fellow travellers say great things about the helpful staff.
At a glance
Property size
78 apartments
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (JPY 3000 per day)
Height restrictions apply for on-site parking
Transfers
Airport shuttle from 7:00 AM to 6:00 PM*
Off-site
Free ski shuttle
Other information
Designated smoking area (fines apply)
Property amenities
Ski
Close to a ski area
Free ski shuttle
Ski storage
Ski shuttle nearby
Pool/Spa
Hot springs nearby
Internet
Free WiFi
Parking and transport
Secured covered self parking on site (JPY 3000 per day)
Height restrictions apply for on-site parking
Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM
Airport shuttle on request
Free ski shuttle
Limo/town car service
Car recommended
Family friendly
Children stay for free (see details)
Babysitting (surcharge)
High chair
Restaurants on site
Green Farm Deli Cafe
Temporada Tapas Bar
The Flats Restaurant&Bar
Kitchen
Stovetop
Microwave
Espresso maker
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Toaster
Dining
4 restaurants and 1 coffee shop/cafe
1 bar
Minibar
Bedrooms
Rollaway/extra beds: JPY 11760.0 per night
Bathrooms
Shower
Soap
Toilet paper
Slippers
Eco-friendly toiletries
Toothbrush and toothpaste
Free toiletries
Towels provided
Bathrobes
Shampoo
Living spaces
Heated floors
Entertainment
Smart TV
Laundry
Laundry facilities
Comfort
Heating
Fan
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
No lifts
Soundproofing
Tile flooring in public areas
Wheelchair-accessible
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Limited housekeeping
Safe
Multilingual staff
Electrical adapters/chargers
Iron/ironing board
Phone
Luggage storage
Blackout curtains
Safe at front desk
Location highlights
In the mountains
In a village
Things to do
24-hour fitness centre
Bike tour information
Bike hire on site
Ecotours nearby
Fishing nearby
Snowmobiling nearby
Canoeing nearby
Mountain climbing nearby
Hiking/biking trails nearby
Snowshoeing nearby
Horse riding nearby
Zip-lining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
78 rooms
6 floors
1 building
Built in 2012
Individually decorated
Special features
Dining
Green Farm Deli Cafe – This coffee shop specialises in local and international cuisine and only serves breakfast. Open selected days.
Temporada Tapas Bar – This tapas bar specialises in Spanish cuisine and only serves dinner. Reservations are required. Open selected days.
The Flats Restaurant&Bar – This restaurant specialises in local and international cuisine. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 3.00 per cent will be charged
Optional extras
Airport shuttle service is offered for an extra charge of JPY 35000 per vehicle (one-way. Maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from October 25 2026 to November 7 2026 (dates subject to change):
Bar/Lounge(s)
Dining venue(s)
Fitness facilities
Laundry facilities
Recreation facilities
Shuttle services
Ski facilities
Supervised childcare
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for JPY 11760.0 per night
Parking
Covered self-parking costs JPY 3000 per day
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: UnionPay QuickPass.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan
Frequently asked questions
Does Chatrium Niseko offer free cancellation for a full refund?
Yes, Chatrium Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chatrium Niseko?
Sorry, pets aren't allowed.
Is parking offered on site at Chatrium Niseko?
Yes. Self-parking costs JPY 3000 per day.
Is an airport shuttle service offered by Chatrium Niseko?
Yes, an airport shuttle is available from 7:00 AM to 6:00 PM on request. The charge is JPY 35000 per vehicle one-way.
What are the check-in and check-out times at Chatrium Niseko?
Check-in start time: 3:00 PM; check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Chatrium Niseko and nearby?
During the winter, enjoy nearby recreation such as snowboarding and snowmobiling, and return when the snow melts for fishing and hiking. Additional recreation nearby includes hot springs and ecotours. Chatrium Niseko also has a 24-hour fitness centre.
Are there restaurants at or near Chatrium Niseko?
Yes, there are 4 on-site restaurants, featuring local and international cuisine. The dining venue will be unavailable from 25 October 2026 to 7 November 2026 (dates subject to change).
Does Chatrium Niseko have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a coffee maker and a toaster.
What's the area around Chatrium Niseko like?
Chatrium Niseko is a short 4-minute walk from Niseko Tokyu Grand HIRAFU and 7 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.
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