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Hotel Ritz

5-star5 stars
Plaza de la Lealtad 5MadridMadrid28014Spain

Luxury hotel with 2 restaurants, near Prado Museum
  • Free WiFi and free parking
Fantastic service
Awesome vibe
Great amenities
Value for money
Value for money could be better
271See all 271 reviews
From 2,042 reviewsTripAdvisor Traveller Rating

Hotel Ritz

from £248
  • Superior Room
  • Deluxe Room
  • Suite, 1 Bedroom (One Bedroom)
  • Junior Suite
  • Deluxe Suite

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance for details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets allowed *

  • Up to 18 kg


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Spa treatment room(s)
  • Sauna
  • Yoga classes/instruction on site
Working away
  • Business centre
  • One meeting room
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Built in 1910
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Goya – This fine-dining restaurant serves breakfast, lunch and dinner.

Terrace and Gardens – This fine-dining restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Hotel Ritz’s small print

Also known as

  • Hotel Ritz Madrid
  • Hotel Ritz
  • Ritz Madrid
  • Madrid Ritz-Carlton
  • Madrid Ritz-Carlton
  • Ritz Madrid
  • Hotel Ritz Madrid
  • Hotel Ritz


Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for EUR 82.5 per night

Breakfast costs between EUR 24 and EUR 38.50 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 133 per person (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Ritz


  • In Retiro
  • Prado Museum (3-minute walk)
  • Plaza Mayor (18-minute walk)
  • Thyssen-Bornemisza Museum (3-minute walk)
  • El Retiro Park (8-minute walk)
  • Museo Nacional Centro de Arte Reina Sofia (12-minute walk)
  • Almudena Cathedral (23-minute walk)
  • El Rastro (23-minute walk)

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 14-min drive
  • Madrid Recoletos Station 12-min walk
  • Madrid Atocha Station 14-min walk
  • Madrid Delicias Station 22-min walk
  • Banco de Espana Station 7-min walk
  • Sevilla Station 10-min walk
  • Atocha Station 10-min walk
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.2 From 271 reviews

Hotel Ritz
Excellent !!
Maria, gb3 night trip with friends
Hotel Ritz
A memorable stay.
A fabulous elegant hotel. All the staff are extremely well trained. Polite, friendly, well informed and helpful. We were made to feel welcome and special from the moment we arrived until we departed 5 days later. Situated in the very best part of the city everything was in close proximity.
ANTONY, gb4 night trip with friends
Hotel Ritz
Old World Charm
A welcoming hotel with charming staff,efficient friendly service,very much old school and for me a total delight,will return.
DANIEL, gb3 night romance trip
Hotel Ritz
Very Good8.0
Great if it's in special offer
I normally don't like old style hotels but actually this was very nice. Madrid was full and I could not stay in my normal hotel and all prices went through the roof. Strangely the ritz was on special offer and the price was very reasonable so I stayed there. Next time in madrid subject to the price I may stay there again. So in conclusion, it's all about the price as the luxury is what you would expect from the ritz.
Howard, gb1 night business trip
Hotel Ritz
wonderful hotel in a wonderful town
fabulous hotel - wonderful location - the garden is lovely and the staff attentive but not in your face. Sometimes things get a bit haphazard but any problems (and they were minor) were dealt with qucikly and with charm and grace. Probably one of my favourite hotels in the world
Norton, gb5 night trip with friends

See all reviews

Hotel Ritz

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