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Mandarin Oriental Ritz, Madrid

5.0 star property
Luxury hotel with 2 bars/lounges, near Prado Museum

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Photo gallery for Mandarin Oriental Ritz, Madrid

Property entrance
Lobby
Suite (Ritz) | Minibar, in-room safe, individually decorated, individually furnished
Outdoor dining
Suite (Prado) | Living area | IPod dock
Located near El Retiro Park, Mandarin Oriental Ritz, Madrid offers a tranquil oasis in the heart of the city. Indulge in rejuvenating spa treatments or unwind by the indoor pool and lush garden. With express check-in and childcare services, you can take advantage of convenient amenities like dry cleaning/laundry services.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Free parking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • 3 meeting rooms

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is £878
includes taxes & fees
30 May - 31 May

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Superior Room, 1 King Bed

Free toiletries, hair dryer, bathrobes, slippers

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Free toiletries, hair dryer, bathrobes, slippers

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mandarin, Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • 48 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • City view
  • 115 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite (Junior)

Premier Suite (Junior) | Minibar, in-room safe, individually decorated, individually furnished

Premier Suite (Junior)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Suite (Park)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • Park view
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Palm Court)

Suite (Palm Court) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Palm Court)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Turret)

Suite (Turret) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Turret)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • City view
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prado)

Suite (Prado) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Prado)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • City view
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite | Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • City view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ritz)

Suite (Ritz) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Ritz)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • City view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Living area | IPod dock

Premier Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin Room 1 King bed

Minibar, in-room safe, individually decorated, individually furnished

Mandarin Room 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Palm Court Suite

Minibar, in-room safe, individually decorated, individually furnished

Palm Court Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Minibar, in-room safe, individually decorated, individually furnished

Park Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Prado Suite

Minibar, in-room safe, individually decorated, individually furnished

Prado Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Mandarin Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Mandarin Suite

Minibar, in-room safe, individually decorated, individually furnished

Mandarin Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Turret Suite

Living area | IPod dock

Turret Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 1 King bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Room 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

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Four Seasons Hotel Madrid

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
9.8 out of 10, Exceptional, 219 reviews
The price is £693
includes taxes & fees
31 May - 1 Jun
Four Seasons Hotel Madrid
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About the area

Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014

What's nearby

  • Prado Museum - 3 min walk - 0.3 km
  • Gran Via - 9 min walk - 0.8 km
  • Puerta del Sol - 12 min walk - 1.0 km
  • Plaza Mayor - 17 min walk - 1.5 km
  • El Retiro Park - 3 min drive - 2.4 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive
  • Madrid Recoletos Station - 11 min walk
  • Atocha Cercanías Station - 15 min walk
  • Madrid Atocha Station - 15 min walk
  • Banco de Espana Station - 6 min walk
  • Anton Martin Station - 10 min walk
  • Sevilla Station - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Prado - ‬5 min walk
  • ‪Lobby Westin Palace - ‬3 min walk
  • ‪Cafetería Prado - ‬4 min walk
  • ‪Faborit - ‬3 min walk

About this property

Mandarin Oriental Ritz, Madrid

When you stay at Mandarin Oriental Ritz, Madrid, you'll be in a great location, within a short 10-minute walk of Prado Museum and Gran Via. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or manicures and pedicures. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club. Fellow travellers love the room service. Public transportation is only a short walk: Banco de Espana Station is 6 minutes and Anton Martin Station is 10 minutes.

Languages

Arabic, English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
    • Pet-sitting services offered
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle on request (available 24 hours a day)*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Supervised childcare (surcharge)
  • Children's games

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's dressing gowns

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials and manicures and pedicures.

Dining

The Ritz Bar – On-site cocktail bar.
Champagne Bar – On-site Champagne bar. Open daily.
Gastronomic restaurant – On-site fine-dining restaurant. Open daily.
Palm Court – On-site restaurant. Open daily.
The Ritz Garden – On-site restaurant. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for EUR 5 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately EUR 55 per person
  • Airport shuttle service is offered for an extra charge of EUR 180 per vehicle (one-way. Maximum occupancy 6)
  • Train station pick-up, train station drop-off and bus station shuttle services are offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 132.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 110 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Ritz Belmond
Hotel Ritz Belmond Madrid
Ritz Belmond
Ritz Belmond Madrid
Hotel Ritz
Ritz Madrid
Hotel Ritz Madrid
Hotel Ritz
Mandarin Oriental Ritz Madrid
Mandarin Oriental Ritz, Madrid Hotel
Mandarin Oriental Ritz, Madrid Madrid
Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid offer free cancellation for a full refund?

Yes, Mandarin Oriental Ritz, Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental Ritz, Madrid?

Yes, there's an indoor pool.

Are pets allowed at Mandarin Oriental Ritz, Madrid?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 110 per pet, per stay. Service animals are exempt from fees. Pet-sitting services are available.

Is parking offered on site at Mandarin Oriental Ritz, Madrid?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Mandarin Oriental Ritz, Madrid?

Yes, an airport shuttle is available. The charge is EUR 180 per vehicle one-way.

What are the check-in and check-out times at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Mandarin Oriental Ritz, Madrid and nearby?

Mandarin Oriental Ritz, Madrid has 2 bars, a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Mandarin Oriental Ritz, Madrid?

Yes, there's an on-site restaurant, The Ritz Bar.

What's the area around Mandarin Oriental Ritz, Madrid like?

Mandarin Oriental Ritz, Madrid is in Retiro, a short 6-minute walk from Banco de Espana Station and 3 minutes' walk from Prado Museum.

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Mandarin Oriental Ritz, Madrid Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Food

What guests liked

  • The spa services were impeccable, with skilled and caring therapists providing excellent massages and facials. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excelente
EMILIO, 2-night trip

10/10 Exceptional

Amazing hotel.Must experience
george, 3-night trip

10/10 Exceptional

Excellent property
Brian, 4-night trip

10/10 Exceptional

Beautiful location and outdoor space lovely
Stephanie, 5-night trip

10/10 Exceptional

Very good
ERNESTO, 2-night trip

8/10 Very good

Nice stay
Matthew, 7-night trip

10/10 Exceptional

An elegant old world hotel, very well worth the stay.
James, 6-night trip

10/10 Exceptional

Beautiful in every sense!!!! We had a great stay!
Yenisel, 2-night trip

10/10 Exceptional

Best hotel ever!!!!
Peter, 2-night trip

10/10 Exceptional

Hotel was amazing and staff exceptional had a great time. Mandarin Oriental Ritz will be our go to hotel from now on.
Mehrdad, 7-night trip

10/10 Exceptional

The building, the service, the decoration, the food, everything was perfect. Very very very nice Hotel. Became quickly my number one Hotel to stay in Madrid.
Emmanuel, 3-night trip

4/10 Fair

Poor hotel
Leith, 3-night trip

10/10 Exceptional

Fantastic
Joost, 2-night trip

10/10 Exceptional

Breakfast and afternoon tea delicious. Detail customer service

10/10 Exceptional

Amazing hotel with excellent service. Nothing is too much trouble!
Dimple, 2-night trip

10/10 Exceptional

We had a wonderful time in this hotel. Was the first time we stayed there in Madrid , I had stayed in other hotels that are five stars but this one is more like 10. Everyone was wonderful. Thank you for the attention, next time in Spain I will only stay there., no need to look anywhere else.
Khalil, 3-night trip

10/10 Exceptional

The most amazing hotel I’ve ever visited. The staff went over and above the call of duty. We will be back!
Trish, 3-night trip

10/10 Exceptional

Mandarin is a beautiful hotel. All the personnel were friendly, helpful amazing. The rooms were always clean. The views to the garden were breath taking. Food was delicious. I’ll definitely go back and I’d highly recommend it
Rose, 3-night trip

10/10 Exceptional

A grand old hotel has become truly modern and world class. Whilst they (housekeeping) had a couple of coordination issues, I would recommend the Ritz and look forward to coming back.

10/10 Exceptional

Very good
ERNESTO, 3-night trip

10/10 Exceptional

The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
Dolores, 5-night trip

10/10 Exceptional

Best Three Nights of Honeymoon, can't wait to retu

Spending the last three nights of our honeymoon at the Mandarin Oriental felt like the most brilliant decision we made as newlyweds. The staff was outrageously friendly and made sure that no detail was overlooked. We returned from our first night out to a bottle of champagne and white rose petals in the shape of a heart on our bed, alongside a printed photo from our wedding. Magical to say the least. After spending long mornings at the super nearby museums, we enjoyed unwinding in the spa area and relaxing by the pool. The piano player in the garden cafe was the perfect touch. We can't wait to visit again.
Tiffany, 1-night trip

10/10 Exceptional

My first stay at the Mandarin Oriental Ritz, Madrid was one of true decadence and ease. Before we even walked through the doors, we were greeted at the car for our luggage to be collected with the most care and joy-filled staff. The check-in process was rather seamless and again the staff showcased the ultimate care for us. The hotel is a showroom that is both inviting, warm, cozy and opulent. The scent awakens all the emotions of what a beautiful stay in the equally beautiful city of Madrid should feel like. The gym, pool and spa services were impeccable. I enjoyed both a massage and facial and was thoroughly impressed by the level of skill and care from my therapist as well as the entire spa staff. I would only recommend that the pool area remain open longer- at least until 11pm. I enjoyed in-room dinning, at which I was very impressed as well. This experience goes down in my travel journal as a top 5 best in-room dinning I've experienced. The cuisine was excellent but, more over, the staff was incredibly meticulous and caring. Breakfast in the main resturant is beautiful and delicious with beautiful bright natural lighting pouring in and an array of selection. I cannot wait to return and make The Ritz Madrid my newest hotel tradition. Thank you to each and every staff member that made our stay so incredibly memorable. I give my sincerest gratitude for the touches of care you all brought to my days there at the hotel. Kindest regards, Ashley Evers
Ashley Michelle, 2-night trip

10/10 Exceptional

Alex, 2-night trip

10/10 Exceptional

Perfeito

Um dos melhores hotéis que já me hospedei.
Carlos, 3-night trip