JW Marriott Phuket Resort & Spa

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Private beach, white sand, sun-loungers, windsurfing
Private beach, white sand, sun-loungers, windsurfing
Private beach, white sand, sun-loungers, windsurfing
3 outdoor pools, pool umbrellas, pool loungers

Overview of JW Marriott Phuket Resort & Spa

JW Marriott Phuket Resort & Spa

5.0 star property
5-star beachfront resort with spa, near Turtle Village

9.2/10 Superb

732 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £125
Price available on 29/10/2022
Map
231 Moo 3, Talang, Mai Khao, Phuket, 83110
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 3 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free shopping centre shuttle
  • 24-hour fitness centre
  • Outdoor tennis court
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Fridge
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Mai Khao Beach - 9 min walk
  • Nai Yang Beach - 25 min drive
  • Nai Thon Beach - 30 min drive
  • Bang Tao Beach - 40 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 24 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

About this property

JW Marriott Phuket Resort & Spa

5-star luxury resort by the sea
You can look forward to a round-trip airport shuttle, 3 poolside bars and a swim-up bar at JW Marriott Phuket Resort & Spa. With a private beach, beachfront dining and a beach bar, this resort is the perfect place to soak up some sun. Treat yourself to a body scrub, aromatherapy or a body treatment at The Spa, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Italian cuisine and ocean views. The 24-hour gym offers Pilates classes and aerobics classes; other things to do include windsurfing, kayaking and ecotours. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a free area shuttle and free bike hire
  • An outdoor tennis court, limo/town car service and an area shuttle
  • Guest reviews say good things about the beach locale, pool and helpful staff
Room features
All 262 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and Laptop workspace.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • 37-inch LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Russian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 262 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 500 meters
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 3 bars/lounges
  • 3 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Water slide
  • Free local shuttle
  • Local/corner shop
  • Children's games
  • Toys

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Ecotours
  • Kayaking
  • Sailing
  • Windsurfing
  • Shopping
  • Pool table
  • Ping pong
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre (9257 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Height-adjustable showerheads
  • Grab bar in bath
  • Accessible bath
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish
  • Thai

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Office
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 16 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Cucina – Overlooking the ocean and pool, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Andaman Grill – This beachfront steakhouse specialises in seafood and only serves dinner. Reservations are required. Open daily.
JW Cafe – Overlooking the ocean and pool, this restaurant specialises in international cuisine and only serves breakfast. Reservations are required. Open daily.
Ginja Taste – This beachfront restaurant specialises in Thai cuisine and only serves dinner. Reservations are required. Open daily.
Benihana – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 1000.45 for adults and THB 500.23 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1650 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Rollaway beds are available for THB 1900.0 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

JW Marriott Phuket
JW Marriott Phuket Resort
JW Marriott Phuket Resort Thalang
JW Marriott Phuket Thalang
JW Marriott Resort Phuket
Phuket JW Marriott
Phuket JW Marriott Resort
Jw Marriott Mai Khao
Jw Marriott Phuket Hotel Mai Khao
JW Marriott Phuket Resort & Spa Mai Khao
Jw Marriott Phuket Resort And Spa
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort Mai Khao
JW Marriott Phuket Mai Khao
JW Marriott Phuket Resort Spa

Frequently asked questions

Does JW Marriott Phuket Resort & Spa offer free cancellation for a full refund?
Yes, JW Marriott Phuket Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Phuket Resort & Spa?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at JW Marriott Phuket Resort & Spa on 29 Oct 2022 start from £125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Phuket Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Phuket Resort & Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at JW Marriott Phuket Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JW Marriott Phuket Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by JW Marriott Phuket Resort & Spa?
Yes, an airport shuttle is available. The charge is THB 1650 per vehicle one-way.
What are the check-in and check-out times at JW Marriott Phuket Resort & Spa?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at JW Marriott Phuket Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , ecotours and pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Phuket Resort & Spa also has 3 poolside bars, 3 bars and a private beach, as well as a 24-hour fitness centre, spa services and an arcade.
Are there restaurants at or near JW Marriott Phuket Resort & Spa?
Yes, there are 5 on-site restaurants, featuring beachfront dining, Italian cuisine and ocean views. Nearby restaurants include The Coffee Club (5-min walk), Pizza Company (5-min walk) and Ginja Taste (6-min walk).
Does JW Marriott Phuket Resort & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around JW Marriott Phuket Resort & Spa like?
JW Marriott Phuket Resort & Spa is located on the waterfront, a short 5-minute walk from Turtle Village and 9 minutes' walk from Mai Khao Beach.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Reut, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nesrine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aaron, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Erin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sardar Omar, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was there with my 2 girls and we had an amazing time! Everyone was so friendly, the breakfast buffet was exceptional, all other food was great and the kids absolutely loved the kids club. It was our 3rd visit and we’ll be back for sure!!
Tracey-Leigh, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wakako, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Siong Tee, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had an amazing stay in Marriott Mai Khao. Staff were really friendly especially with children - they knew my kids name and greeted him everyday. He especially liked Aunty Dada at breakfast at JW cafe, who promptly provided him with his favourite drinks and fruits at breakfast and made sure his chair was just right. The room was big and spacious and they made up the sitting room alcove into a special bedroom area for children which my kid loved as well. There are lots of good food options and they offer takeaway coffee and food at breakfast, with cookies for kids. There are also good options for activities, even during rainy days.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

I’d like to start by saying that my stay started very well. Up until my Apple watch was stolen from the room, after thorough checking of CCTV it was admitted that I clearly had my watch when I entered the room and it was left behind when I exited, just to come back to no watch at all. Housekeeping was interviewed and apparently she did not see anything. Their argument was that she had been working with them for 14 years so she wouldn’t take it. It is clear and evident that the watch was taken from my room yet no responsibility or remorse was shown. I had to check out and leave with no explanation or reimbursement. I have stayed in Airbnbs and cheap hotels for the duration of my trip, the one time I decide to overspend and stay in a well known place, my stuff gets stolen. Very disappointing not just at the actions taken but also by how they reacted to the situation. If you do choose to stay here, lock up the our valuables or risk losing them!!!
Nessrine, 2-night trip with friends
Verified Expedia guest review