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The Moat House

Photo gallery for The Moat House

Property grounds
Garden
Property grounds
Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch and dinner served

Overview of The Moat House

The Moat House

4.0 star property
4-star hotel in Stafford with restaurant and bar/lounge
9.2 out of 10 Superb
9.2/10 Superb

500 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
Map
Lower Penkridge Road, Acton Trussell, Stafford, England, ST17 0RJ
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Luggage storage
For families
  • Free cots/infant beds
  • Private bathroom
  • Living room
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • Wolverhampton Race Course - 19 min drive
  • Alton Towers - 39 min drive
  • Drayton Manor Theme Park - 32 min drive

Getting around

  • Birmingham Airport (BHX) - 39 min drive
  • Penkridge Station - 6 min drive
  • Stafford Station - 9 min drive
  • Stafford (XVB-Stafford Train Station) - 9 min drive

Restaurants

  • Star Inn - 6 min drive
  • McDonald's - 4 min drive
  • The Royal Oak - 5 min drive
  • The Co-operative Florist - Wildwood - 6 min drive
  • KFC - 9 min drive
Map

About this property

The Moat House

The Moat House is a great choice for a stay in Stafford. For a bite to eat, guests can visit Orangery Restaurant, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a garden. Fellow travellers like the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls and off-lead area available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Orangery Restaurant – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Moat House Hotel Acton Trussell, Stafford
Moat House Hotel
Moat House Acton Trussell, Stafford
Moat House
The Moat House Acton Trussell UK - Staffordshire
Moat Hotel Acton Trussell
The Moat House Acton Trussell Hotel
Moat House Hotel Stafford
Moat House Stafford
The Moat House Hotel
The Moat House Stafford
The Moat House Hotel Stafford

Frequently asked questions

Does The Moat House offer free cancellation for a full refund?
Yes, The Moat House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Moat House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Moat House?
Yes, dogs are welcome. There's a charge of GBP 15 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at The Moat House?
Yes, there's free self parking.
What are the check-in and check-out times at The Moat House?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at The Moat House and nearby?
The Moat House has a garden.
Are there restaurants at or near The Moat House?
Yes, there's an on-site restaurant, Orangery Restaurant.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight stay
Great overnight stay, nice walk along the canal and a lovely meal, good job we booked a table as understandably busy
Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

THE STAY WAS GREAT EVERYTHING WAS LOVELY,THE ROOM,THE DINNER AND BREAKFAST LOVELY.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Nice Stay, but rooms a bit tired
Food, service and location were excellent, the only downside is the room was a little tired, the bathroom door needed badly repainted on the inside and had dirty handprints on the outside, which I easily wiped away. This only highlighted the lack of attention from the cleaning and maintenance depts., I would have flagged both on check out had the reception staff asked how my stay was, but no on asked. All fairly minor and wouldn't stop me staying again, but did take the shine of things a bit, especially as both issues had clearly been ignored, or accepted as OK
stephen, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Reneeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Iain, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keith, 1-night trip
Verified Hotels.com guest review