Guests
All properties in Madrid, Community of Madrid, Spain

Hotel Regina

Shopping hotel with 1 restaurants, connected to the convention centre, near Gran Via Street

  • Free WiFi
From
£169

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Junior Suite (with Panoramic Views) - City View
  • Standard Twin Room - Bathroom
  • Hotel Entrance
Hotel Entrance. Image 1 of 98.
1 / 98Hotel Entrance
Alcala 19, Madrid, 28014, Madrid, Spain
9.4.Exceptional.

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 175 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour business centre
  • Airport shuttle

For families

  • Free cots/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Lift

What’s around

  • In Madrid Centro
  • Gran Via Street - 3-min walk
  • Puerta del Sol - 3-min walk
  • Plaza de Cibeles - 9-min walk
  • Plaza Mayor - 9-min walk
  • Mercado de San Miguel - 11-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room
  • Standard Twin Room
  • Superior Double Room
  • Superior Triple Room, Multiple Beds
  • Junior Suite (with Panoramic Views)
  • Deluxe Room (with Panoramic Views)
  • Premium Penthouse, Terrace
  • Premium Penthouse, Hot Tub (Terrace)
  • Luxury Penthouse, Hot Tub (Terrace)

What’s around

Landmarks

  • In Madrid Centro
  • Gran Via Street - 3-min walk
  • Puerta del Sol - 3-min walk
  • Plaza de Cibeles - 9-min walk
  • Plaza Mayor - 9-min walk
  • Mercado de San Miguel - 11-min walk
  • Prado Museum - 13-min walk
  • Royal Palace of Madrid - 15-min walk
  • El Retiro Park - 15-min walk
  • Almudena Cathedral - 17-min walk
  • Golden Mile - 18-min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 24-min drive
  • Madrid Recoletos Station 14-min walk
  • Madrid (XOC-Atocha Train Station) 21-min walk
  • Madrid Atocha Station 22-min walk
  • Sevilla Station 1-min walk
  • Sol Station 5-min walk
  • Gran Via Station 5-min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping centre shuttle (surcharge)
map
See on map
Alcala 19, Madrid, 28014, Madrid, Spain

At a glance

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle (available 24 hours)*

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 164 ft (EUR 30 per day)
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/cafe
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • 24-hour business centre
  • Business centre
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 3552
  • Conference space size (meters) - 330
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1928
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Closed captioned TV
  • Low-height counters/sink

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Bidet
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Caramba – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (roundtrip. Maximum occupancy 7)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for EUR 50 per night
  • Guests must contact this property in advance to reserve cots/infant beds

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parking is available nearby and costs EUR 30 per day (164 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

  • Regina Hotel Madrid
  • Hotel Regina Hotel Madrid
  • Regina Hotel
  • Regina Madrid
  • Hotel Regina Madrid
  • Hotel Regina Hotel
  • Hotel Regina Madrid
  • Hotel Regina Hotel Madrid
  • Hotel Regina Hotel
  • Hotel Regina Madrid

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Regina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately. However, there's street parking available.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 2:00 PM - 5:30 AM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
  • Yes, Caramba offers Mediterranean cuisine. Nearby restaurants include Lhardy (3-min walk), Donzoko (3-min walk) and Museo del Jamón (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 35 per vehicle roundtrip.
  • No, this hotel doesn't have a casino, but Casino de Madrid (1-min walk) and Casino Gran Via (4-min walk) are both nearby.
  • Recommended spots to visit include Gran Via Street (3-min walk) and Puerta del Sol (3-min walk), along with Plaza de Cibeles (9-min walk) and Plaza Mayor (9-min walk).