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1 room, 2 adults

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5-star4.5 stars
521 North Rush Street, Chicago, IL, 60611, United States of America

Luxury hotel with 2 restaurants, near Tribune Tower
  • Free WiFi in the lobby
  • Collect nightsYou can collect™ Rewards nights here
From 950 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Bar is awesome
Awesome vibe
Very comfortable

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

from £175
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds, City View
  • Deluxe Room, 1 King Bed, View
  • Deluxe Room, 2 Queen Beds, City View
  • Room, 1 King Bed, City View

What’s around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago


  • In River North
  • Tribune Tower (2-minute walk)
  • Wrigley Building (6-minute walk)
  • Chicago Riverwalk (8-minute walk)
  • Chicago Water Tower (9-minute walk)
  • Water Tower Place (10-minute walk)
  • Grant Park (11-minute walk)
  • John Hancock Center (11-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 24-min drive
  • Chicago, IL (ORD-O'Hare Intl.) 27-min drive
  • Chicago, IL (PWK-Chicago Executive) 36-min drive
  • Millennium Station 12-min walk
  • Chicago Van Buren Street Station 21-min walk
  • Chicago Union Station 3-min drive
  • Grand Station (Red Line) 3-min walk
  • Chicago Station (Red Line) 10-min walk
  • State Station 10-min walk

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 17 floors


  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • 2 per room (up to 25 lb)


  • Free WiFi in public areas

  • WiFi in rooms *



  • Self parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
  • Segway rental/tour nearby
  • Fitness facilities
Working away
  • 24-hour business centre
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 3388
  • Conference space size (meters) - 315
  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Year Built – 1928
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Disabled parking
  • Wheelchair-accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Bosnian
  • Chinese
  • English
  • Indonesian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 65-inch LCD TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Circa Restaurant and Loun – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Upstairs at The Gwen – This restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is listed in the 2013 Condé Nast Traveller Top 100 List.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago’s small print

Also known as

  • Gwen Luxury Collection Hotel Chicago
  • Gwen Luxury Collection Hotel
  • Gwen Luxury Collection Chicago
  • Gwen Luxury Collection
  • Gwen Luxury Collection Hotel Michigan Avenue Chicago
  • Gwen Luxury Collection Hotel Michigan
  • The Gwen a Luxury Collection Hotel Chicago
  • Gwen Luxury Collection


Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 150.00 per stay

Optional extras

Self-parking costs USD 75.00 per day

Continental breakfast is offered for an extra charge of USD 16 per person (approximately)

Pets are allowed for an extra charge of USD 125 per pet, per stay (maximum USD 75.00 per stay)

WiFi is available in guestrooms for USD 19.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 580 reviews

Exceptional 10.0
Brilliant Hotel!!
Absoloutley loved this hotel! In a big city with so many hotels to chose from you never know what you are going to get as pictures can be misleading but this met our expectations and more! The location was perfect, the rooms brand new, fresh and as the hotel name states luxurious. Had a lovely sheek bar downstairs, very friendly staff as well. In May the patio will open overlooking the city, unfortunately we just missed this but yet another thing that will add to the experience of staying in this hotel! Would 100% stay here again if we come back to Chicago!
Rachel, gb3 night romance trip
Exceptional 10.0
Amazing hotel and Staff!
Beautiful hotel with the friendliest staff. Jasmine was superb in her customer service, what a contrast to St. Jane. I had originally booked a room at St.Jane and there staff was rude and the rooms were very basic and small. So glad I made the switch, it was a night and day difference. Anytime I come back to visit Chicago I will be staying at The Gwen.
Devin, us2 night trip
Exceptional 10.0
Luxure go-to spot
This is my affordable luxury go-to spot in downtown Chicago. Perfect location and top-notch service.
Glendon, us1 night trip
Exceptional 10.0
Very cool outdoor dining. Friendly service, and extremely clean hotel and rooms. I haven’t slept that well in a long time.
Jason, us1 night trip
Exceptional 10.0
us1 night trip

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

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