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Zanzibar Serena Hotel

5-star5 stars
Kelele SquareStone Town, ZanzibarTanzania

Stone Town beachfront Hotel with 2 restaurants, outdoor pool
  • Free buffet breakfast, free WiFi and free parking
Fabulous8.6
Service
Fantastic service
Location
Great location
Room
Great room
Comfort
More comfort would be nice
35See all 35 Hotels.com reviews
From 724 reviewsTripAdvisor Traveller Rating

Zanzibar Serena Hotel

from £220
  • Standard Room
  • Superior Room
  • Honeymoon Suite
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 10 AM
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • On private beach
  • Outdoor pool
  • Children's pool
  • Spa treatment room(s)
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business centre
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Baharia Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Open daily.

Terrace Restaurant – Overlooking the ocean, this restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Zanzibar Serena Hotel’s small print

Also known as

  • Zanzibar Serena Hotel
  • Serena Hotel
  • Zanzibar Serena
  • Serena Zanzibar Hotel
  • Zanzibar Serena
  • Zanzibar Serena Hotel

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

Mandatory fees

A city tax of USD 1 per person, per night will be collected at the property in cash. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Zanzibar Serena Hotel

Landmarks

  • In Stone Town
  • Nakupenda Beach (3-minute walk)
  • Shangani Beach (4-minute walk)
  • Old Fort (6-minute walk)
  • Forodhani Gardens (6-minute walk)
  • House of Wonders (7-minute walk)
  • Christ Church Cathedral (12-minute walk)
  • Prison Island (18-minute walk)

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) 10-min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 35 reviews

Zanzibar Serena Hotel
Exceptional10.0
Island visit
Amazing
A Traveller, us2 night family trip
Zanzibar Serena Hotel
Very Good8.0
Awesome
It was an awesome birthday weekend
SAMUEL THENYA, ie4 night trip with friends
Zanzibar Serena Hotel
Exceptional10.0
Beautiful Experience
I had a fantastic experience at the Zanzibar Serena Hotel. As a solo female traveler, I wanted lodging where I felt safe and central and the Serena offered both of those things. The rooms were beautifully decorated, the restaurant delicious and the service impeccable. Though slightly more expensive than other options, I utilized their concierge to book activities and tours on the island and was provided with great guides, transportation and interesting insights. I would definitely return to this hotel. My only gripe with the entire stay was that the hotel shuttle I booked didn't show at the airport - I ended up getting a local taxi to take me to the hotel which was much less expensive and just as safe.
Julie, us2 night trip
Zanzibar Serena Hotel
Very Good8.0
The hotel has so much charm ..with dark wood and beautiful typical Stone Town doors. For the most part, everything went smoothly. The cleaning staff were so friendly. The breakfast staff could be a bit friendlier. They always seemed annoyed when entering for breakfast every morning. Stayed for 6 nights.
A Traveller, us3 night business trip
Zanzibar Serena Hotel
Very Good8.0
Great location. Expensive.
We were only here for one night. Our room was very expensive, but it had an amazing view and the location could not have been better. Good place to stay for one night to be close to the airport or wander around Stone Town. We tried to have dinner at the terrace restaurant outdoors and there were bugs hopping all over the place. It was so distracting that we decided to leave. When we told one of the employees about the bugs, he said "they do not bite." We left and had an amazing dinner at the hotel across the street for half the price and no bugs. Also, we booked a taxi to the airport when we checked in and when we tried to leave, it had not been arranged for us. The hotel fixed the problem, but an expensive hotel should be on top of those things.
A Traveller, us1 night romance trip

See all reviews

Zanzibar Serena Hotel

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