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Zanzibar Serena Hotel, Zanzibar Town

5 stars5 stars
Kelele SquareStone Town, Zanzibar TownTanzania
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Excellent4.5 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
24See all 24 Hotels.com reviews
From 658 reviewsTripAdvisor Traveller Rating

Zanzibar Serena Hotel, Zanzibar Town

from £216
  • Executive Suite
  • Superior Room
  • Honeymoon Suite
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is 10 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Zanzibar Serena Hotel
  • Serena Hotel
  • Zanzibar Serena
  • Serena Zanzibar Hotel
  • Zanzibar Serena
  • Zanzibar Serena Hotel

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A city tax of US$ 1 per person, per night will be collected at the property in cash. For further details, please contact the property using the information contained in the confirmation received after booking.

  • A tax is imposed by the city: TZS 2260 per person, per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • On private beach
  • Outdoor pool
  • Children's pool
  • Spa treatment room(s)
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Baharia Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Open daily.

Terrace Restaurant - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Zanzibar Serena Hotel, Zanzibar Town’s small print

Also known as

  • Zanzibar Serena Hotel
  • Serena Hotel
  • Zanzibar Serena
  • Serena Zanzibar Hotel
  • Zanzibar Serena
  • Zanzibar Serena Hotel

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A city tax of US$ 1 per person, per night will be collected at the property in cash. For further details, please contact the property using the information contained in the confirmation received after booking.

  • A tax is imposed by the city: TZS 2260 per person, per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 24 reviews

Zanzibar Serena Hotel, Zanzibar Town
Excellent4.0 / 5
Lovely stay
Nice hotel in a great location.
2 night romance trip
Zanzibar Serena Hotel, Zanzibar Town
Outstanding5.0 / 5
Brimming with character
Expensive but a beautiful hotel. If you don't plan to use the pool I think there are some equally nice hotels in the vicinity for much less money but without pools. I think I would try one of them next time. Ask for a room on the upper most level with a view of both the pool and the beach. Other than the suites, they have the best views. Sugar cane drink at the evening food market in the gardens is a must!
1 night trip
Zanzibar Serena Hotel, Zanzibar Town
Excellent4.0 / 5
Great location. Expensive.
We were only here for one night. Our room was very expensive, but it had an amazing view and the location could not have been better. Good place to stay for one night to be close to the airport or wander around Stone Town. We tried to have dinner at the terrace restaurant outdoors and there were bugs hopping all over the place. It was so distracting that we decided to leave. When we told one of the employees about the bugs, he said "they do not bite." We left and had an amazing dinner at the hotel across the street for half the price and no bugs. Also, we booked a taxi to the airport when we checked in and when we tried to leave, it had not been arranged for us. The hotel fixed the problem, but an expensive hotel should be on top of those things.
1 night romance trip
Zanzibar Serena Hotel, Zanzibar Town
Excellent4.0 / 5
Good location and excellent service
We went to Zanzibar for our Honeymoon and spent 3 nights in this hotel. The hotel upgraded us to a nicer room with sea view and a balcony. The day of our arrival, they offered us a bottle of vine as a welcome gift. All the staff was super friendly and helpful. The location of the hotel is really good as it is close to everything.
3 night romance trip
Zanzibar Serena Hotel, Zanzibar Town
Excellent4.0 / 5
Serena Bliss Zanzibar
Wonderful stay at the Serena Inn. Staff were gracious n pleasant...bathroom needs a little upgrade but adds to the charm of the hotel. Amazing breakfast views of the sea n great fish dish! Excursions/sight visits well planned Walking distance to Stone Town. The neighborhood gets quiet from 9pm so will not recommend solo walks then
3 night trip

See all reviews

Zanzibar Serena Hotel, Zanzibar Town

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