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All properties in Chester, United Kingdom
1 room, 2 adults

The Chester Grosvenor

5-star5 stars
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
Eastgate Street, Chester, England, CH1 1LT, United Kingdom

Luxury hotel with spa, near Chester Racecourse
  • Free continental breakfast and free WiFi
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • In-room childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • High expectation. Building architecturally wonderful. Very poo admin errors e.g.…Mar 22, 2020
  • Fantastic. However the shower door Mar 19, 2020

The Chester Grosvenor

from £121
  • Classic Double Room
  • Deluxe Room
  • Executive Room
  • Superior Double Room
  • Suite

What’s around The Chester Grosvenor


  • Heart of Chester
  • Chester Racecourse - 9-minute walk
  • Chester Cathedral - 3-minute walk
  • Chester City Walls - 7-minute walk
  • University of Chester - 15-minute walk
  • The Rows of Chester - 1-minute walk
  • Eastgate Clock - 1-minute walk
  • St Peter's Church - 2-minute walk

Getting around

  • Manchester (MAN) 46-min drive
  • Liverpool (LPL-John Lennon) 47-min drive
  • Chester Station 13-min walk
  • Bache Station 29-min walk
  • Ellesmere Port Station 14-min drive

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Lift
  • Library
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Italian
  • Polish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily.


Simon Radley Fine Dining – This fine-dining restaurant only serves dinner.1-star Michelin rating.

La Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

The Arkle Bar and Lounge – This restaurant only serves lunch. Guests can enjoy drinks at the bar.

The Chester Grosvenor’s small print

Also known as

  • Chester Grosvenor Hotel
  • Chester Grosvenor
  • The Chester Grosvenor Hotel Chester
  • The Chester Grosvenor Hotel
  • The Chester Grosvenor Chester
  • The Chester Grosvenor Hotel Chester
  • The Chester Grosvenor Chester
  • The Chester Grosvenor Hotel Chester


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests must contact this property in advance to reserve on-site parking.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: GBP 200.00 per stay

Optional extras

Facility access costs GBP 35.00 per accommodation, per day. Facilities include fitness facilities and a sauna.

Self-parking costs GBP 10.00 per night

Valet parking costs GBP 20.00 per night

Rollaway beds are available for GBP 35 per night

Cots/Infant beds are available for GBP 17.50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Chester Grosvenor

  • Does The Chester Grosvenor offer free cancellation for a full refund?
    Yes, The Chester Grosvenor does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Chester Grosvenor currently open?
    The property is closed between 01 January and 10 January.
  • Is parking offered at The Chester Grosvenor?
    Yes. Self-parking costs GBP 10.00 per night. Valet parking costs GBP 20.00 per night.
  • Are pets allowed at The Chester Grosvenor?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Chester Grosvenor?
    You can check in starting at 3 PM. Check-out time is noon.
  • Are there restaurants at or near The Chester Grosvenor?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Boot Inn (2-min walk), Chef's Table (2-min walk) and Urbano32 (3-min walk).

Recent reviews

Exceptional 9.4 From 984 reviews

Exceptional 10.0
Amazing hotel in a great location
Great hotel. Great service. Executive room was almost perfect, my only criticism is there was a few scuffs on the wallpaper next to the bed. Ablpart from that the stay was next to none.
Josh, gb1 night trip
Exceptional 10.0
Traditional hotel
Beautiful hotel with a traditional ambience. Felt totally spoilt
Nichola, gb1 night family trip
Exceptional 10.0
Well done
Very convenient, very comfortable and friendly staff, excellent stay.
Sarah, gb1 night trip
Exceptional 10.0
Room with a view, how wonderful!
This hotel is truly wonderful, the friend I was traveling with gave it 15/10. We knew it would be good but the wonderful staff make it GREAT. We can’t wait to stay again, many thanks for making our stay so memorable.
Lynn, gb1 night trip with friends
Good 6.0
Booked for one night, for husbands birthday treat. We also booked another room for our nephew, and partner, to join us. First impression, beautiful from the outside, great greeting, smooth checkin. Unfortunately, dissapointing, from there on. The rooms are dated, and rundown. Many problems with furnishings etc, ie handle on toilet, broken. Handle on draws missing, small things, which could easily be remedied. We were in room 412, very small, with a view of a wall, which when visiting chester, would have liked to see the world go by. Our booking included breakfast, which was delightful, pastries, full english, the works. When something, looks to good to be true, it normally is, which we found out on check-out. We had a charge of £19 for breakfast for two. When I questioned this, i was told, only continental breakfast was included, which was not mentioned, on check-in, or whilst in the breakfast hall. Even when we asked the young lady, who served us "what is included in the breakfast" she replied "everything". All in all, i would not say the hotel, was a 5 star, more like a 4. The rooms need a serious refurbishment, given the reputation the grosvenor has.
gb1 night family trip
Exceptional 10.0
Hotel was every a 5 star should be. Staff were kind, friendly and couldn’t do enough for you. Wouldn’t stay anywhere else in Chester
Alexander, gb1 night trip
Exceptional 10.0
Amazing stay
Amazing from start to finish. Service was second to none. Food in restaurant was fabulous. Cocktails were delicious too. Staff extremely polite and very very helpful. Brilliant.
sue, gb1 night trip
Exceptional 10.0
Great hotel
Great hotel staff very friendly and helpful would recommend
Gary, gb1 night family trip
Very good 8.0
Underneath the glitzy wrapping pape, quite average
Clean but no more clean than i would expect from any hotel i were paying for. The bath would have benefited from a scrub to remove the tied mark of skin collections. General maintenance - shower screen leaked profusely and the bath tap was broken. General decor and comfort - classically comfortable and bed and sofa comfortable Breakfast - cooked to perfection however we won two wars on baked beans, it is a travesty to even consider serving a traditional breakfast without. Hospitality - service excellent, they cannot do enough but it will cost you and at an extremely over inflated price. Complimentary items are lovely quality but few and far between considering the price of rooms. In summary an average hotel providing a nice service but i would say about 40% overpriced for the product and service purchased. Relying on the prestige of one's own name without a genuine inclination to go above and beyond.
gb1 night trip
Exceptional 10.0
Everything Expected & More
A treat for our anniversary, lovely location and staff. Luxurious rooms and very clean with lovely classy decor. Highly recommended Even leant my partner a phone charger she forgot hers!
Alan, gb1 night trip

The Chester Grosvenor

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