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All properties in Chester, England, United Kingdom
1 room, 2 adults

The Chester Grosvenor

5-star5 stars
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
Eastgate Street, Chester, England, CH1 1LT, United Kingdom

Luxury hotel with spa, near Chester Racecourse
  • Free continental breakfast and free WiFi
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • In-room childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The bed was not comfortable and pillows were like sand bags Oct 10, 2020
  • Lovely pleasant staff and dealt very well with all the restrictions but this didn’t…Oct 4, 2020

The Chester Grosvenor

from £145
  • Classic Double Room
  • Deluxe Room
  • Executive Room
  • Superior Double Room
  • Suite

What’s around The Chester Grosvenor

Landmarks

  • Heart of Chester
  • Chester Racecourse - 9-minute walk
  • Chester Cathedral - 3-minute walk
  • Chester City Walls - 7-minute walk
  • University of Chester - 15-minute walk
  • The Rows of Chester - 1-minute walk
  • Eastgate Clock - 1-minute walk
  • St Peter's Church - 2-minute walk

Getting around

  • Manchester (MAN) 44-min drive
  • Liverpool (LPL-John Lennon) 45-min drive
  • Chester Station 13-min walk
  • Bache Station 29-min walk
  • Ellesmere Port Station 14-min drive

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11:00 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking* on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Italian
  • Polish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Simon Radley Fine Dining – This fine-dining restaurant only serves dinner.1-star Michelin rating.

La Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

The Arkle Bar and Lounge – This restaurant only serves lunch. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

The Chester Grosvenor’s small print

Also known as

  • Chester Grosvenor Hotel
  • Chester Grosvenor
  • The Chester Grosvenor Hotel Chester
  • The Chester Grosvenor Hotel
  • The Chester Grosvenor Chester
  • The Chester Grosvenor Hotel Chester
  • The Chester Grosvenor Chester
  • The Chester Grosvenor Hotel Chester

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests must contact this property in advance to reserve on-site parking.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: GBP 200.00 per stay

Optional extras

Facility access costs GBP 35.00 per accommodation, per day. Facilities include fitness facilities and a sauna.

Self-parking costs GBP 10.00 per night

Valet parking costs GBP 20.00 per night

Rollaway beds are available for GBP 35 per night

Cots/Infant beds are available for GBP 17.50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Chester Grosvenor

  • Does The Chester Grosvenor offer free cancellation for a full refund?
    Yes, The Chester Grosvenor does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Chester Grosvenor currently open?
    The property is closed between 01 January and 10 January.
  • What are the cleanliness and hygiene measures currently in place at The Chester Grosvenor?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Chester Grosvenor?
    Yes. Self-parking costs GBP 10.00 per night. Valet parking costs GBP 20.00 per night.
  • Are pets allowed at The Chester Grosvenor?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Chester Grosvenor?
    You can check in starting at 3 PM. Check-out time is 11:00 AM.
  • Are there restaurants at or near The Chester Grosvenor?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Cafe Rouge (3-min walk), Urbano 32 (3-min walk) and Meze (4-min walk).

Recent reviews

Exceptional 9.4 From 957 reviews

Exceptional 10.0
Wow loverly place to stop. Clean good service.
Graham, gb2 night trip
Exceptional 10.0
Excellent stay, full marks to all staff!
Another great stay at The Grosvenor Hotel Chester. Excellent precautions due to Covid particularly enjoyed the delivery of our continental breakfast basket to our room at an agreed time. The staff are very welcoming, pleasant and helpful. Looking forward to our next stay.
Lynn, gb1 night trip with friends
Very good 8.0
birthday treat
Very friendly staff members from checking in through to breakfast service, lovely hotel perfect position, thank you
Darren, gb1 night trip
Exceptional 10.0
recommended
Lovely hotel , right in the centre of things, it never disappoints Great service
Elaine, gb2 night trip
Exceptional 10.0
Lovely hotel but the rooms are a little dated now. The grovensors rooms need modernising now to keep up with more modern hotels but overall we have had a lovely stay.
Glen, gb1 night trip
Good 6.0
Great hotel in need of an update
This Hotel is getting a little tired room was in need of an update.However it was clean and tidy the staff are friendly and helpful. Had breakfast in the braserie in the morning this was a pleasurable experience would recommend the breakfast again helpful staff all in all a good experience
Paul, gb1 night trip
Very good 8.0
Posh
Nice posh , very posh hotel smack in the middle of things but not worth the money
terry, gb4 night trip
Exceptional 10.0
Normal service resumed at the Grosvenor!!
During these Covid-19 times the cleanliness and service levels were as you would expect from the Grosvenor. Excellent
Robert, gb1 night trip
Good 6.0
Disappointed with a touch of good
What we thought would be an amazing stay wasn't what we expected. Worst nights sleep ever had. Simply too noisy with a constant loud humming noise and not from the aircon! We thought the executive room wasn't really one, the bed was rather bumpy, the valance was not clean and someone had left their waste in a drawer. On the plus side the breakfast was faultless and the reception staff quite simply, amazing and attentive. Just a shame our visit was flawed by a below average room.
gb1 night trip
Exceptional 10.0
Fantastic. However the shower door
Philip, gb1 night trip

The Chester Grosvenor

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