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Mercure Hotel Mainz City Center

3.5 star property
City centre Mainz hotel with bar/lounge

Choose dates to view prices

In the heart of Neustadt, Mercure Hotel Mainz City Center is a haven for shopping enthusiasts. Enjoy on-site shopping, a coffee shop/cafe and dry cleaning/laundry services. Connect to in-room WiFi or unwind with coffee/tea in the lobby while exploring conference space and meeting rooms nearby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • ATM/banking services

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is £65
includes taxes & fees
4 Aug - 5 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A modern bathroom with a shower, toilet, and a bed with a headboard and pillows.

Standard Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Double Room

A hotel room with a large bed, a bedside table, a chair, and a view of the outdoors.

Privilege, Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Twin Room, 2 Single Beds

A hotel room with a bed, two armchairs, a small table, a lamp, and large windows with curtains.

Privilege, Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Single Bed

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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  • Pet-friendly
  • Parking available
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9.2 out of 10, Wonderful, 467 reviews
The price is £74
includes taxes & fees
2 Aug - 3 Aug
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About the area

Map
Kaiserstraße 7, Mainz, RP, 55116

What's nearby

  • Rheingoldhalle - 12 min walk - 1.1 km
  • Mainz Cathedral - 13 min walk - 1.2 km
  • Gutenberg Museum - 15 min walk - 1.3 km
  • Augustinerstrasse - 18 min walk - 1.5 km
  • Zollhafen Mainz - 18 min walk - 1.5 km

Getting around

  • Mainz (QFZ-Mainz Finthen) - 19 min drive
  • Frankfurt Airport (FRA) - 34 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 65 min drive
  • Mannheim (MHG) - 66 min drive
  • Mainz (QMZ-Mainz Train Station) - 3 min walk
  • Mainz Central Station - 3 min walk
  • Mainz Römisches Theater Station - 22 min walk
  • Mainz Central Station Tram Stop - 3 min walk
  • Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop - 6 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Zenz Wirtshaus - ‬3 min walk
  • ‪Ukiyo Coffee - ‬3 min walk
  • ‪Fenomen Döner - ‬3 min walk
  • ‪REWE - ‬4 min walk

About this property

Mercure Hotel Mainz City Center

  • Located near a train station, Mercure Hotel Mainz City Center is a great choice for a stay in Mainz. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers say good things about the helpful staff and overall property condition. Public transportation is only a short walk: Mainz Central Station Tram Stop is 3 minutes and Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop is 6 minutes.

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for on-site parking
    • Off-site parking within 328 ft (EUR 16 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Beach nearby
  • Discount at nearby fitness centre
  • Mountain biking nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (431 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Bicycle parking
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Deep-pile carpet in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping (surcharge)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Kaisers – On-site bar. Open select days.

Awards and affiliations

Eco-certified property
This property participates in GreenSign Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24.50 for adults and EUR 18.50 for children
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15.00 per pet, per day

Parking

  • Parking is available nearby and costs EUR 16 per day (328 ft away)
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Also known as

Mercure Mainz City Center
Advena Europa Hotel Mainz
Mercure Hotel Mainz City Center Hotel
Mercure Hotel Mainz City Center Mainz
Mercure Hotel Mainz City Center Hotel Mainz
advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)

Frequently asked questions

Does Mercure Hotel Mainz City Center offer free cancellation for a full refund?

Yes, Mercure Hotel Mainz City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Mainz City Center?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 15.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Mercure Hotel Mainz City Center?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Mercure Hotel Mainz City Center?

No, this hotel doesn't have a casino, but Kurhaus (17-min drive) is nearby.

What is there to do at Mercure Hotel Mainz City Center and nearby?

Have fun during the warmer months with activities nearby such as mountain biking.

What's the area around Mercure Hotel Mainz City Center like?

Mercure Hotel Mainz City Center is in Mainz City Center, a short 3-minute walk from Mainz Central Station Tram Stop and 13 minutes' walk from Mainz Cathedral.

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Reviews

Mercure Hotel Mainz City Center Reviews

8.0

Very good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a variety of food options, including warm scrambled eggs, bacon, and freshly made pancakes. (9 reviews)
  • The air conditioning worked well and was quiet, effectively cooling the main room. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Building
Water
Lobby
Bathroom
Location

Reviews

Verified

8/10 Very good

People and location were great.
Ranald, 3-night trip
Verified

10/10 Exceptional

Quality hotel relatively close to the Hbf. In excellent condition, friendly staff. Upgrade to spacious room, clean throughout and comfortable bed. Buffet breakfast with a variety of food. Breakfast area is small and they distribute seating times. Overall great, would stay there again!
David, 2-night trip
Verified

10/10 Exceptional

Great location for town and the staff were excellent and very friendly 👌
mark, 3-night trip
Verified

10/10 Exceptional

Hotel conveniently located 5 minutes walk from Mainz Hbf. Quiet street. Very friendly staff, particularly the Brazilian lady who worked at breakfast buffet. She was very kind + added a personal touch in the mornings.
Gregory, 3-night trip
Verified

10/10 Exceptional

Fantastic stay

Fantastic hotel, so clean and tidy. The staff were very friendly and helpful.
Rachel, 2-night trip
Verified

8/10 Very good

Very nice and helpful front desk staff
Robert, 3-night trip
Verified

10/10 Exceptional

Lovely Mainz

Lovely hotel, spacious room with windows that opened. Close to main Central Train Station, restaurants, supermarket and Old Town sites.
Tiziana, 2-night trip
Verified

10/10 Exceptional

Good location and great value

Very comfortable stay. Friendly staff, good breakfast, high quality linens, comfortable bed, easy check in and out. Good location, short walk to train station and easy walk to centre. Quiet area at night, felt safe. Would return.
3-night trip
Verified

10/10 Exceptional

Modern, well-kept, comfortable. Close to Altstadt. Convenient to public transportation and taxi. Good value.
Cynthia, 1-night trip
Verified

10/10 Exceptional

Great hotel in centre of Mainz

It was late when I got to Mainz but the hotel was easy to find and check in was quick and easy. Room was spot on for my time in the city. Everything was within walking distance and the main station is close by so getting anywhere by bus, tram or train is very easy
Michael, 4-night trip
Verified

10/10 Exceptional

Convenient location for walking to Christmas markets. Very helpful staff. Unusual frosted glass bathroom doors provide less privacy. Parking is offsite in nearby public parking garage.
Eric, 2-night trip
Verified

10/10 Exceptional

Great affordable option for Mainz.

The family room was great. I loved the two bedrooms. The shower was small but it was ok, there was a bit of mold, which I’ve come to get used to in Germany. I was so grateful for their awesome AC because it was very warm outside. It works well and it’s quiet. It is only in the main room though so we had to leave the doors open so the second room could cool down as well. The highlight was the breakfast, they had typical German choices but also warm scrambled eggs and bacon and a really cool machine the kids enjoyed using which made fresh pancakes. They also had Prosecco on the weekend which was nice to make a mimosa. The mattresses were firm but not uncomfortable and it seems that they have recently remodeled so the rooms are pretty and clean. My kids accidentally spilled something on the carpet and I grabbed some hotel towels to scrub it and the towel remained white which was nice to see. Parking was a bit difficult but it’s really close to the main train station, supermarkets, and a bank. The park across the street was nice to reach the river which was a nice 10-15 minute walk. The only problem was the part of the park immediately in front of the hotel had a lot of drifters and people drinking and sleeping on the playground equipment which made us avoid that part of the park.
Tanner, 2-night trip
Verified

10/10 Exceptional

Love the decor, quiet but close to everything, good A/C for Germany (we stayed during a heat wave).
Ellen, 1-night trip
Verified

6/10 Good

The rooms were in good condition. The staff was inconsistent. We arrived with a decent sized group of kids and it felt like some of the staff did not want us there. They were ready for a problem and it showed.
Donte, 3-night trip
Verified

8/10 Very good

Nice hotel

Really nice hotel. We booked this last-minute and were very pleased with the staff, service, and property.
Seth, 1-night trip
Verified

8/10 Very good

Excellent location.

Within walking distance to trains station.
Shoong Chook, 1-night trip
Verified

10/10 Exceptional

Great First Night in Germany

Great stay for one night. Breakfast was very nice.
Jill, 1-night trip
Verified

8/10 Very good

.
Marta, 2-night trip
Verified

2/10 Poor

Don’t stay here

It is currently a construction site and should not be open to guests. The staff are extremely rude.
1-night trip
Verified

4/10 Fair

A C didn’t work for my entire stay and staff was fairly unhelpful.
Charles, 1-night trip
Verified

10/10 Exceptional

no problem
Jun, 4-night trip
Verified

4/10 Fair

The hotel was fine, but I forgot some things in the room which were never "recovered," meaning that whomever entered the room after I left, decided to keep my stuff. I was very disappointed with that. If you are sure you won't forget stuff, it's a fine place.
Heidi, 1-night trip
Verified

10/10 Exceptional

Construction

Nice hotel One major issue. Construction work everywhere! Water is off during the day. Wish they would have said something before going to the bathroom! Also, no onsite parking. None. Down the street you can go to a parking garage.
Dennis, 1-night trip
Verified

6/10 Good

No air conditioning in the room. Hotel did not inform us before arrival that the air con was not working in road side rooms
Suzanne, 2-night trip
Verified

4/10 Fair

Stay away - No privacy - Doors cannot be locked

This was the first time I stayed at this particular hotel. Not going beat around the bush, here are negatives that are the reason for my ratings: - WiFi might as well not be provided, its that bad. I travelled for work but I could not get any work done because the WiFi disconnects ever 5 seconds - On the first day I asked for an Iron and it could not be provided because there were none left. Didn't bother me too much as I had some other clothes I could wear. On the second day I did get an iron but I was in the bathroom when a staff member knocked on my door. Instead of waiting, they actually just opened the door and walked in! I had to tell them to stay outside and then they closed the door and left. I have been travelling on business for years now and this has never happened! What is the point of even 'locking' the door if someone can just walk in? I don't recommend anyone staying at this hotel
Aamir, 2-night trip