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The Fontenay

Luxury Hamburg hotel with full-service spa, connected to the convention centre

  • Free WiFi
From
£250

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Premier Suite - Balcony
  • Rooftop Pool
Rooftop Pool. Image 1 of 66.
1 / 66Rooftop Pool
Fontenay 10, Hamburg, 20354, Germany
9.4.Exceptional.
  • Amazing!

    Aug 11, 2020

  • Very nice hotel. Very clean. Great location

    May 28, 2020

See all 109 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Walkable

The following facilities or services will be unavailable from October 25 2021 to November 1 2021 (dates subject to change):
  • Swimming pool
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Gym

    Property highlights

    Main amenities

    • 130 smoke-free guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • Full-service spa
    • Indoor pool and outdoor pool
    • Breakfast available

    For families

    • Babysitting or childcare (surcharge)
    • Private bathroom
    • Separate bathtub and shower
    • Premium TV channels
    • Television
    • Free toiletries

    What’s around

    • In Rotherbaum
    • Alster Lakes - 5-minute walk
    • University of Hamburg - 10-minute walk
    • Jungfernstieg - 13-minute walk
    • Casino Esplanade - 14-minute walk
    • Inner Alster Lake - 14-minute walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Fontenay Deluxe
    • Executive Suite, 1 Bedroom, Balcony
    • Fontenay Classic
    • Fontenay Premier Room
    • Fontenay Deluxe Alster
    • Europa Suite
    • Premier Suite
    • Senator Suite
    • Panoramic Suite
    • Park Suite
    • Alster Suite
    • Fontenay Suite

    What’s around

    Landmarks

    • In Rotherbaum
    • Alster Lakes - 5-minute walk
    • University of Hamburg - 10-minute walk
    • Jungfernstieg - 13-minute walk
    • Casino Esplanade - 14-minute walk
    • Inner Alster Lake - 14-minute walk
    • Planten un Blomen - 14-minute walk
    • Hamburg State Opera - 16-minute walk
    • Gansemarkt - 18-minute walk
    • Japanese Garden - 19-minute walk
    • Botanical Gardens - 20-minute walk

    Getting around

    • Hamburg Airport (HAM) 13-min drive
    • Hamburg Dammtor Station 12-min walk
    • Hamburg (ZMB-Hamburg Central Train Station) 26-min walk
    • Hamburg Central Station 26-min walk
    • Dammtor S-Bahn 11-min walk
    • Stephansplatz U-Bahn 14-min walk
    • Hallerstrasse U-Bahn 17-min walk
    • Airport shuttle (surcharge)
    map
    See on map
    Fontenay 10, Hamburg, 20354, Germany

    At a glance

    Hotel size

    • This hotel has 130 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The property’s Lakeside Restaurant is closed on Sundays and Mondays.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*

    Pets

    • Pets allowed*
    • Restrictions apply*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • On-site valet parking (EUR 28 per day)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Coffee shop/café
    • 24-hour room service

    Things to do

    • Indoor pool
    • Outdoor pool
    • Fitness facilities
    • Full-service spa
    • Bicycle rentals on site

    Working away

    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers: 1
    • Year Built – 2018
    • Lift
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Library

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Bathrobes
    • Slippers

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Soundproofed rooms
    • Premium bedding

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Pay films
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.

    Dining

    Lakeside – This fine-dining restaurant serves lunch and dinner. Reservations are required.

    Parkview – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open selected days.

    Atrium Lounge – On-site café. Open daily.

    Awards and affiliations

    The property is a member of the Leading Hotels of the World.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or checkout:

    • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 6.00 per person, per night

    Optional extras

    • Cooked-to-order breakfast is offered for an extra charge of EUR 35.00 per person (approximately)
    • Airport shuttle service is offered for an extra charge of EUR 145.00 per vehicle (roundtrip)

    Children & extra bedsPay at property

    • Babysitting/childcare is available for an extra charge
    • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 50 per pet, per day
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    ParkingPay at property

    • Valet parking costs EUR 28 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; reservations are required for some on-site facilities.

    Contactless checkout is available.

    Policies

    Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

    Also known as

    • Fontenay Hotel Hamburg
    • The Fontenay Hotel Hamburg
    • Fontenay Hotel
    • Fontenay Hamburg
    • The Fontenay Hotel
    • The Fontenay Hamburg
    • The Fontenay Hotel Hamburg
    • The Fontenay Hotel
    • The Fontenay Hamburg

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, The Fontenay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs EUR 28 per day.
    • Yes, there's an indoor pool and an outdoor pool. The swimming pool will be unavailable from October 25 2021 to November 1 2021 (dates subject to change).
    • Yes, pets are welcome. There's a charge of EUR 50 per pet, per day. Food and water bowls are available.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
    • Yes, there are 2 on-site restaurants, featuring local and international cuisine. Nearby restaurants include Bodo's Bootssteg (6-min walk), HENRIKS Bar & Restaurant (6-min walk) and Twenty Six (8-min walk).
    • Yes, an airport shuttle is available. The charge is EUR 145.00 per vehicle roundtrip.
    • No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.
    • The Fontenay has a spa and an outdoor pool, as well as a fitness centre and a garden.
    9.4.Exceptional.
    • 10.0.Exceptional

      Unparalleled

      Brilliant stay - impeccable service. Would only recommend to stay here when in Hamburg.

      2 night business trip, Feb 3, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best Hotel in Hamburg. Great room with the latest tech. The service was phenomenal, and the food was great! The pool was unreal, with stunning views of Hamburg

      1 night romance trip, Dec 2, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The German national football team stayed here while we were there and if it’s good enough for them...this is a new, clean, modern and luxurious hotel which made our stay in Hamburg a class above and was just 15 minutes walk from the centre. Oh and did I mention the complimentary minibar, digital shower or expansive balcony? Expensive but highly recommended. Should be the number one choice in Hamburg!

      2 night romance trip, Sep 1, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Stayed in a room with partial lake view. Loved the hotel design. The balcony was great for breakfast coffee. Room service was fast. Bathroom well organized but the hair dryer was hard to find haha so keep looking if you think there isn't one. Loved walk in closet with full length mirror. Would def stay here again. Well located in great Hamburg neighborhood by the lake.

      2 night romance trip, Jun 11, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Someone mentioned to me this was the best modern hotel in Hamburg, and they were right.

      2 night business trip, Mar 12, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Great new 5* hotel with a little bit to learn

      Great new hotel nicely located along the Alster lake in walking distance to the city center and great restaurants. The service was good but it would have been great to be advised about the parking in and around hotel when the very friendly staff unloaded and parked the car on arrival, but then later charged 28 Euro/day for it when we could have parked for free during the weekend right in front of the hotel. The room was nice, but the cleanliness did not live up to expectations.

      2 night family trip, Dec 27, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best hotel I’ve ever stayed in

      4 night romance trip, Jul 24, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The property was really good service was excellent and I highly recommend it

      3 night trip, Jul 16, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent

      We enjoyed every minute

      Amihai, 1 night romance trip, Jun 7, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Beautiful

      Dean, 5 night romance trip, May 31, 2019

      Verified Hotels.com guest review

    See all 109 reviews