Hotel Ciputra Jakarta - CHSE Certified

Photo gallery for Hotel Ciputra Jakarta - CHSE Certified

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hotel Ciputra Jakarta - CHSE Certified

Hotel Ciputra Jakarta - CHSE Certified

4.0 star property
4-star Jakarta hotel with 1 outdoor pools, connected to a shopping centre

8.0/10 Very good

664 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is £34
Price available on 21/8/2022
Jalan Letnan Jendral S Parman, Jakarta, Jakarta, 11470
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Health club
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Grogol
  • Central Park - 13 min drive
  • Thamrin City Shopping Mall - 25 min drive
  • Bundaran Hi - 28 min drive
  • Grand Indonesia Shopping Mall - 28 min drive
  • Blok M Square - 31 min drive
  • Pantai Pasir Putih PIK 2 - 41 min drive
  • Taman Mini Indonesia Indah - 42 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 36 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 53 min drive
  • Jakarta Duri Station - 4 min drive
  • Jakarta Grogol Station - 11 min walk
  • Jakarta Pesing Station - 26 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Ciputra Jakarta - CHSE Certified

Hotel Ciputra Jakarta - CHSE Certified offers an airport shuttle (available 24 hours) for USD 32 per vehicle one-way. Guests can indulge in spa services, and The Gallery Restaurant serves breakfast, lunch, and dinner. Other highlights at this upmarket hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and location get good marks from fellow travellers.


Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 336 rooms
  • Arranged over 17 floors


  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured, uncovered on-site valet parking


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's pool

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Shopping centre on site
  • Spa services
  • Massage/treatment rooms


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel


  • Chinese (Mandarin)
  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.


The Gallery Restaurant – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 32 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing that there's a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Ciputra Hotel
Ciputra Hotel Jakarta
Ciputra Jakarta
Ciputra Jakarta Hotel
Hotel Ciputra
Hotel Ciputra Jakarta
Jakarta Ciputra
Jakarta Ciputra Hotel
Jakarta Hotel Ciputra

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



4/10 Fair

Richard, 6-night trip
Verified guest review

10/10 Exceptional

FRANK, 2-night trip
Verified guest review

10/10 Exceptional

1-night trip
Verified guest review

10/10 Exceptional

Mark, 8-night business trip
Verified guest review

4/10 Fair

Need upgrade, hygiene and safety in jeopardy
This hotel is old, and it’s probably over 30 some years old. It’s been exist at least since I was college there in Jakarta. I could see this hotel has not had any make over since then, the bathroom has brown mold, bathtub too old, small model and very slippery even with the mat, I almost fell down couple times. It’s not safe for everyone.
Linda, 1-night family trip
Verified guest review

10/10 Exceptional

I have stayed at ciputra everytime i fly in to Jakarta. The whole staff is always great and very professional at their craft. Great experience
Curt, 1-night trip
Verified Expedia guest review

8/10 Very good

Mangasa, 1-night trip
Verified Expedia guest review

8/10 Very good

Mohudoom M, 1-night trip
Verified guest review

8/10 Very good

6-night family trip
Verified Expedia guest review

6/10 Good

Bad Service from Front Office
Registration taking too long time. Room assigned with air conditioning problem. Request for room change was told that I shouldn’t be as Aircon is working perfectly but I insisted instead of a room change the front office replied to send the engineering guys to check. Waited for half an hour the guy from the engineering came and took another half an hour to check and confirmed the Aircon is not working and he informed the front office to change the room. The whole incident took almost 2 hours to get my room change. Should have change my room when I requested fir it.
Kwek, 1-night trip
Verified guest review