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All properties in Arona, Canary Islands, Spain
1 room, 2 adults

Hotel Troya

4-star4 stars
Great for families

Good to know

  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
Rafael Puig Lluvina, 2, Playa de las Americas, Arona, Tenerife, 38670, Spain

4-star beach resort with spa, near Troya Beach
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Food
Delicious food
Service
Fantastic service
Cleanliness
Quite clean
Comfort
More comfort would be nice

Hotel Troya

  • Standard Double or Twin Room
  • Standard Room (single use)
  • Club Room (Alexandre)
  • Junior Room
  • Family Room
  • Panoramic Room, Hot Tub, Beach View (Alexandre)

What’s around Hotel Troya

Landmarks

  • Siam Park - 17-minute walk
  • Aqualand Costa Adeje - 23-minute walk
  • Las Vistas Beach - 26-minute walk
  • Fanabe Beach - 31-minute walk
  • Los Cristianos Beach - 35-minute walk
  • Troya Beach - 1-minute walk
  • Veronicas Strip - 2-minute walk
  • Torviscas Beach - 6-minute walk

Getting around

  • Tenerife (TFS-Tenerife South) 18-min drive
  • La Gomera (GMZ) 147-min drive

At a glance

Key facts

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Playground on site
  • Scooter/moped rentals on site
  • Segway rental/tour on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Conference space size (feet) - 1119
  • Conference space size (meters) - 104
  • One meeting room
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1973
  • Lift
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch Smart televisions
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at Hotel Troya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Dining

Restaurant La Palapa – This poolside restaurant specialises in international cuisine and only serves lunch.Guests can enjoy drinks at the bar.

Restaurant Arena – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Bar Salón – On-site piano bar. Open selected days.

Bar La Palapa – On-site rooftop bar. Open daily.

Hotel Troya’s small print

Also known as

  • Hotel Troya Arona
  • Hotel Troya
  • Troya Arona
  • Hotel Troya Arona
  • Hotel Troya Resort
  • Hotel Troya Resort Arona
  • Hotel Troya Resort Arona

Policies

Conference rooms (surcharge) may be available on request; advance booking is required.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self-parking costs EUR 6 per day

Safes in guestrooms can be used for EUR 2.50 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Troya

  • Is there a pool at Hotel Troya?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Hotel Troya?
    Sorry, pets aren't allowed.
  • Is parking offered at Hotel Troya?
    Yes. Self-parking costs EUR 6 per day. Parking spaces may be limited.
  • What are the check-in and check-out times at Hotel Troya?
    You can check in from 2 PM to noon. Check-out time is noon.
  • Are there restaurants at or near Hotel Troya?
    Yes, there are 2 on-site restaurants. Nearby restaurants include McDonald's (1-min walk), Subway (1-min walk) and Greek Corner (1-min walk).

Recent reviews

Good 7.6 From 28 reviews

Good 6.0
Okayish
Stayed in the Alexander club room in Troya. Basic facilities however, needed to pay to use the Safe and the fridge, no iron available either. They don’t have have 24/7 room service either, I needed a blanket around 11pm only to be told by reception no one is available to provide this. Also needed some clothes ironing however, the maid was only available between certain times. Room was clean, basic decor, we had the sea view which was really nice however, the balcony needed cleaning and their were cigarette buds in the plant pots, which ruined the experience a little. They also had maintenance and scaffolding work carried out during the day which meant a lot of building work noise could be heard, which did get annoying. The SPA comes free with the club room, however the SPA is pretty useless. It needs a good clean, the jacuzzi isn’t hot most times it was cold or tepid to say the least, the Roman baths don’t work, Turkish steam room is filthy, the SPA special showers don’t work and need a clean (oxygenate shower, Dutch shower etc). SPA prices are expensive compared to elsewhere on the strip. Breakfast was fantastic, plenty of options, food tasted great. Faster service needed when clearing tables. Other than that really nice. Location is great for clubs on the left and relaxing coastal walk towards the right. However, sometimes you can hear the club music from the hotel, or even music from the neighbouring hotel. This can be annoying at times.
gb5 night trip with friends
Exceptional 10.0
Basic but clean rooms. Half Board and this is were Hotel Troya excels. Good food consistently and clean facilities.
Jonathan, gb7 night romance trip
Very good 8.0
Excellent location, lovely staff, very good buffet
ie7 night romance trip

Hotel Troya

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