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Alexandre Troya

4.0 star property
Beach resort with spa, near Siam Park

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Photo gallery for Alexandre Troya

Property grounds
Exterior
Terrace/patio
Front of property
Sauna, hot tub, steam room, hot springs/mineral springs
On the sun-kissed island of Tenerife, Alexandre Hotel Troya offers a family-friendly retreat near Siam Park. Enjoy golfing on 18 holes, relax at the poolside bar or unwind with a treatment at Natural Spa. With international cuisine and shopping on site, helpful multilingual staff make this upscale resort an unforgettable getaway.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Pool bar

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Desk, soundproofing, free WiFi, bed sheets

Family Room, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Sofa Beds

View all photos for Standard Room (single use)

Desk, soundproofing, free WiFi, bed sheets

Standard Room (single use)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Satellite channels
  • Partial sea view
  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Panoramic Room, Hot Tub, Beach View (Alexandre)

Highlights

Deck/patio
Soundproofed
Private rooftop hot tub
Air conditioning
Minibar (some free items)
LED TV
Private bathroom
Eco-friendly toiletries
  • Beach view
  • 57 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Club Room, Balcony (Alexandre)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Bathrobes
Hairdryer
  • Sea view
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Desk, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Satellite channels
  • Partial sea view
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Room, Balcony, Sea View

Junior Room, Balcony, Sea View | Desk, soundproofing, free WiFi, bed sheets

Junior Room, Balcony, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Minibar
  • Sea view
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, soundproofing, free WiFi, bed sheets

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Satellite channels
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

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The price is £145
includes taxes & fees
28 Apr - 29 Apr
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About the area

Map
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670

What's nearby

  • Playa de las Américas - 2 min walk - 0.2 km
  • Veronicas Strip - 3 min walk - 0.3 km
  • Torviscas Beach - 5 min walk - 0.5 km
  • Siam Park - 17 min walk - 1.4 km
  • Fañabé Beach - 7 min drive - 5.4 km

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 60 min drive
  • La Gomera (GMZ) - 119 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Jumping Jacks - ‬4 min walk
  • ‪Monkey Beach Club - ‬4 min walk
  • ‪Romantico Restaurante - ‬8 min walk
  • ‪Restaurante el Oasis - ‬3 min walk

About this property

Alexandre Troya

Alexandre Troya is a great choice for your beach stay in Adeje, putting you near activities such as scuba-diving, snorkelling and surfing/body boarding. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Restaurant La Palapa, one of 2 restaurants, serves international cuisine and is open for lunch. A free kid's club, a poolside bar and a fitness centre are other highlights at this Mediterranean resort. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Alexandre Troya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 354 units
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: noon
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 10 per day)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Shopping
  • Beach access
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference centre (1119 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • 3 outdoor pools
  • Shopping centre on-site
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Reception hall
  • Mediterranean architecture

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Restaurant La Palapa – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar.
Restaurant Arena – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Bar Salón – On-site piano bar. Open selected days.
Bar La Palapa – On-site rooftop bar. Open daily.

Fees & policies

Optional extras

  • Safes in guest rooms can be used for EUR 2.50 per day

Parking

  • Self-parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Conference rooms (surcharge) may be available on request; advance booking is required.

Also known as

Hotel Troya
Hotel Troya Arona
Troya Arona

Frequently asked questions

Does Alexandre Troya offer free cancellation for a full refund?

Yes, Alexandre Troya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alexandre Troya?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Alexandre Troya?

Sorry, pets aren't allowed.

Is parking offered on site at Alexandre Troya?

Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited.

What are the check-in and check-out times at Alexandre Troya?

Check-in start time: 2 PM; check-in end time: noon. Check-out time is noon.

What is there to do at Alexandre Troya and nearby?

Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Alexandre Troya also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Alexandre Troya?

Yes, there are 2 on-site restaurants, featuring international cuisine, pool views and poolside dining.

Does Alexandre Troya have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Alexandre Troya like?

Alexandre Troya is located near Playa de las Américas in Costa Adeje, a short 17-minute walk from Siam Park and 3 minutes' walk from Veronicas Strip.

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Alexandre Troya Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Location
Service staff
Food
Room
Restaurant
Beach
Bar
Bed
View
Drinks

Reviews

10/10 Exceptional

Great hotel room - we stayed in one of the panoramic rooms - great view, plenty of room ; a wonderful sized balcony. Top pool was lovely, a little oasis
Jeanette, 7-night trip

10/10 Exceptional

Very good hotel! Keep it up!
Kendal Mark, 9-night trip

8/10 Very good

Nice hotel, shame about...

A nice, clean hotel with good entertainment and in a central location. Unfortunately, it is let down by a dreadful restaurant and being too near to the Veronicas strip with all of its drug dealing, prostitution and excessive noise late in to the evenings.
John, 10-night trip

10/10 Exceptional

We had a lovely stay at hotel troya. Breakfast and dinner was lovely and the pools are very nice and relaxing
Amie, 5-night trip

6/10 Good

Good base for self catering

Rooms very clean and nice chill out sun deck. Hotel in general clean. Food not great . Ideal as a self catering base as centrally located.
Joanne, 7-night trip

6/10 Good

Not again this hotel

To much noise from Veronicas bar area which is next to the hotel, food was okay, we got very small room, but we upgraded to bigger and paid extra about 42€ extra per night, we are not going to stay there again, we have been 8 times to tenerife and should have known better to stay this close to Veronica's
Guðjón, 4-night trip

8/10 Very good

We loved it. One that was not good was the noice from the bars in the streets during the nights
Ólöf, 9-night trip

8/10 Very good

Near sea side, Plenty of Shopping and Restaurants.
Harish Rugnath, 7-night trip

10/10 Exceptional

Excelent location lovely room bit close to Veronics strip
Joseph, 9-night trip

10/10 Exceptional

Lovely hotel, lovely staff, very clean. Food catered more for Europeans but always found something to eat. Would definitely visit again. Great location
Jackie, 7-night trip

10/10 Exceptional

In love!

I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!
Muhammed, 5-night trip

8/10 Very good

We are delighted with our stay at this hotel. Everything was great (cleanliness, friendly staff, modern renovation of rooms, delicious food, proximity to the ocean, etc.), except for the nights. The music from the street died down only at 4 am and all this time we could not sleep normally.
Vladimir, 6-night trip

8/10 Very good

Nice hotel

Panoramic room great and all inclusive good. Mæli með því 😉
Hrafnhildur, 7-night trip

8/10 Very good

Would stay again

Was a beautiful hotel, would stay again. Great location, and plenty of loungers. Only downfall would be some bar staff (Melissa) was very rude and obnoxious. Really spoils it for the others.
Eunice, 5-night trip

10/10 Exceptional

Amazing
Viktoriya, 8-night trip

6/10 Good

The hotel is very close to the night club strip which is very loud every night. Also, it is next to a drain canal to the ocean that smells. I also was displeased with having to pay extra for the safe key, to leave deposits for pool towels, and the buffet was average food. The cantina food was better but closed at 6:00 so if you miss it then you have to go out or eat at the buffet. We went out most dinners.
Thomas, 9-night trip

8/10 Very good

Lovely hotel, great facilities and great location. My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely! I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use. Overall great though and a i would return.
Donna, 5-night trip

8/10 Very good

Extremely comfortable. Ideally positioned for daytime activities. Only negative is that from 2100 - 0040 the noise volume from properties in the near neighbourhood is massively excessive. Ear plugs were a necessity.
Barbara Ann, 14-night trip

8/10 Very good

This is a noisy area, including aqua aerobics around the pool every day and music in the front and back of the hotel. So if you want to be in that sort of area, it's great. Room was soundproof but there was no air conditioning. We were led to believe access to the spa was included but it was an extra 17 euros per entry. Hotel was clean, breakfast was good and beds were very comfortable. Bathroom was great and generally we had a good time.
Jasmine, 7-night trip

6/10 Good

Very central hotel for las America's. The bar and restaurant have no ambience as so many bright lights make it canteen like. My whole group got food poisoning and we only ate at hotel. Staff are nice but so clearly over worked. Cocktails are awful on all inclusive.
Laura, 8-night trip

8/10 Very good

I had read quite a few bad reports on this hotel but I can say I am glad I didn't listen to all of them. Yes, it is very noisy in the area at night but we stayed in one of their Club Rooms on the 5th floor and we hardly noticed any late night noise. The quiet sun terrace is a lovely place to chill out and the food was very good - apart from the chips being cold sometimes! We found the staff to be very friendly and helpful.
Linda, 7-night trip

2/10 Poor

Staff were very rude. All inclusive drinks were very limited and absolutely disgusting - undrinkable. One of the worst hotels I have ever stayed in.
Anna, 4-night trip

8/10 Very good

The check in is a bit slow, probably due to the computer they use, you see the staff waiting for the information to appear on the screen. The hotel is neat and clean but you can easily spot a lot of small damages, especially in the room. There are 2 pools next to each other surrounded by a lot of beds. There is a quite terras situated on the 2nd level which is very nice if you want to relax without all the noice from the pool. The location is pretty good, just cross the street to enjoy the beach and sea, and you can easily enjoy walking the boulevard to the south as well to the north for 30 minutes minimum so there are a lot of options to explore Adeje.
Eddy, 7-night trip

6/10 Good

The hotel is located in a busy location, surrounded by plenty of bars (if you like music and going out to bars, this is a perfect location for you). There are also quite a few dining options around, however we often went to Los Christianos for dinner (only 15 minutes away by car, great location with plenty of restaurants options). Also, ideal for being just in front of the beach, so if you just want to chill, you don't have to travel at all, just cross the road and enjoy the sunshine and the beach. Nice hotel, with great a view (unless your room overlooks the bins collection side and the hotel next door, then you'll end up having difficulty sleeping because of the caos during the evening/night and the rubbish collection noise, especially the glass collection, not ideal having to wake up early every morning because of this). The staff is very nice and friendly. Great outdoor swimming pool, with plenty of space and sunbeds. The bar area is quite nice as well. In terms of cleanliness, could definitely improve; don't expect any special amenities in the room/toilet. Also, I found the pillows very uncomfortable, however, this might just be a personal preference. Overall I'm pleased with the stay, it's a good option, however it's just an average hotel.
Francesca, 7-night trip

10/10 Exceptional

Seamus, 7-night trip