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All properties in Cologne, North Rhine-Westphalia, Germany

Mercure Hotel Köln West

4-star hotel with indoor pool, connected to a shopping centre, near RheinEnergieStadion

  • Free WiFi
From
£60

Property renovations and closures

  • This property is closed from March 20 2020 to January 10 2021 (dates subject to change).

Image gallery

  • Pool
  • Pool
  • Bathroom
  • Exterior
  • Pool
Pool. Image 1 of 63.
1 / 63Pool
8.2.Very good.
  • Great overnight stop off. Staff friendly, breakfast varied and well presented.…

    Aug 20, 2020

  • Room was not ready on arrival so given drinks as we waited. Friendly staff. Close to…

    Aug 9, 2020

See all 241 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 191 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Lindenthal
  • RheinEnergieStadion - 31-minute walk
  • Keramion Museum - 33-minute walk
  • Castle Park Gleuel - 2.7 mi / 4.3 km
  • University of Cologne - 4.8 mi / 7.7 km
  • Neumarkt - 4.9 mi / 7.8 km
This property is closed from 20 March 2020 to 10 January 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Twin Room
  • Superior Room, 1 Double Bed
  • Privilege, Room, 1 Queen Bed
  • Standard Room, 2 Single Beds
  • Standard Double Room, 1 Double Bed
  • Standard Double Room, 1 Double Bed with Sofa bed

Location

  • In Lindenthal
  • RheinEnergieStadion - 31-minute walk
  • Keramion Museum - 33-minute walk

What’s around

Landmarks

  • In Lindenthal
  • RheinEnergieStadion - 31-minute walk
  • Keramion Museum - 33-minute walk
  • Castle Park Gleuel - 2.7 mi / 4.3 km
  • University of Cologne - 4.8 mi / 7.7 km
  • Neumarkt - 4.9 mi / 7.8 km
  • Museum of East Asian Art - 3.4 mi / 5.5 km
  • Cologne Carnival Museum - 3.4 mi / 5.5 km
  • Cologne Synagogue - 3.8 mi / 6.2 km
  • Volkstheater Millowitsch - 4.2 mi / 6.7 km
  • Colonius - 4.3 mi / 6.9 km

Getting around

  • Cologne - Bonn Airport (CGN) 21-min drive
  • Duesseldorf International Airport (DUS) 45-min drive
  • Cologne Süd Station 9-min drive
  • Cologne West Station 9-min drive
  • Hürth-Kalscheuren Station 9-min drive
  • Marsdorf U-Bahn 5-min walk
  • Haus Vorst U-Bahn 14-min walk
  • Stuettgenhof U-Bahn 22-min walk

At a glance

Hotel size

  • This hotel has 191 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6426
  • Conference space size (meters) - 597
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1983
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German
  • Polish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 66-cm LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Les Createurs – This restaurant specialises in German cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Mercure Hotel Köln West Cologne
  • Mercure Hotel Köln West Hotel
  • Mercure Hotel Köln West Cologne
  • Mercure Hotel Köln West Hotel Cologne
  • Mercure Hotel Köln West
  • Mercure Köln West Cologne
  • Mercure Köln West
  • Mercure Hotel Köln West Hotel
  • Mercure Hotel Köln West Cologne
  • Mercure Hotel Köln West Hotel Cologne
  • Mercure Köln West Cologne
  • Mercure Köln West

Optional extras

Self-parking costs EUR 10 per day with in/out privileges

Rollaway beds are available for EUR 35.0 per day

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless checkout is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Hotel Köln West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 20 March 2020 to 10 January 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
    • Fitness facilities
    • Sauna
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs EUR 10 per day.
  • Yes, there's an indoor pool. The swimming pool will be unavailable from 9 September 2020 to 1 March 2021 (dates subject to change).
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 10 per pet, per night.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, Les Createurs offers German cuisine. The dining venue(s) will be unavailable from 9 September 2020 to 1 March 2021 (dates subject to change). Nearby restaurants include Filoxenia (7-min walk), Dolce Vita (2.2 mi) and Da Stella (2.3 mi).
  • Mercure Hotel Köln West has an indoor pool and a sauna, as well as a fitness centre.
8.2.Very good.
  • 2.0.Poor

    Haveing use this hotel over a period of years ie Since it was built I will recommend to my contacts in the vicinity not to use it in future

    1 night trip, Mar 3, 2020

    Verified Expedia guest review

  • 8.0.Very good

    My stay was very good however I did not enjoy the breakfast

    Thompson, 2 night business trip, Nov 14, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    4 star hotel no refrigerators it very poor i will not come back

    3 night business trip, Sep 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Mercure Hotel Koln West

    Location good,tram very close.Good breakfast. Nice,and helpful staff.Rooms are a bit basic.

    George, 7 night trip, Sep 2, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Differing check in procedures ? Thurs 16 no credit card or passport requested. Sun 20 both required ? Otherwise fine.

    1 night trip with friends, May 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome stay!!!

    Had an awesome stay. The hotel is so convenient for local transportation and the staff are all very helpful and kind. The room was very nice and furnished to a good standard. In spite of many questions I had about local area, transport links, timings to the city, time for breakfast etc, nothing was too much trouble for them.

    1 night trip, Mar 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Ideal stop over location

    It is very easily accessible from the motorway, easy to find and park. Room and bed comfortable but too warm even after turning heating down. More pillows would be good. Good food in restaurant and breakfast room

    Christine, 1 night romance trip, Nov 21, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely hotel - the location is a bit out of town, but a short walk to the tram stop that runs straight to the heart of Cologne. Staff were friendly and helpful. The only downside was the scaffolding where refurbishment work was ongoing, but that was only a minor thing.

    Adrian, 2 night family trip, Oct 26, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Would stay again!

    Well maintained clean rooms, friendly & helpful staff. Extra pillows and towels provided on request. Nice little swimming pool to cool down in after long day of walking. Hotel in good location close to tram for city centre. Supermarkets close by.

    Julia, 2 night family trip, Aug 31, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good

    Nadarajah, 1 night family trip, Aug 30, 2018

    Verified Hotels.com guest review

See all 241 reviews