Best Western Hotel Rivoli

The hotel is very nice in terms of the style and the staff. It is a bit out of the town centre but the public transport links are good. Walking distance is 45mins to an hour from the main sights.

The hotel was great even if it is a mile away from the sites. If your walking great exercise but if by taxi or bus they are close by as well

I don’t like the shower tub & the toilet flash waters.

Avoid this hotel. I booked because in description they said that there is a Shuttle service available from hotel to airport, but there is no such thing provided. when i asked about the shuttle service they simply called a cab for which i still had to pay out of pocket. Also the staff is rude and all they care about is how to make guests pay more money for every tiny amenity that they offer. The breakfast is not included with the price of the hotel when you book and you will end up paying 25 € for two people. the elevator is so small that two people can barely fit in.

All great, clean comfortable room, great shower, except tiny fridge.

The cups/glasses that were in the room were wiped not washed as everyday my "new" cups and glasses still had remains of my lipstick on them even though they were placed in "new" bags. It makes me question other areas of cleanliness. The breakfast buffet had almost every table covered with dirty dishes. There is no bistro on the premises so if you want to eat you need to go somewhere else. Bus transit was close by. The bed was very comfortable. The view from my bedroom was looking at a building and a bunch of scaffolding which didn't seem to be in use. There was a dog constantly barking/ whinning. Overall I was very disappointed. There is nothing nearby and it appears to be in a residential area in the middle of nowhere. I would not stay here again.

This property is located in a quiet and safe residential area, not very far from the town centre. Probably a 45 min walk, 15 min bus ride. I recommend using the Google Map app and it will totally help you navigate the public transportation and bus timings etc. It made our getting around so much easier! There’s a newspaper stand a block away where you can purchase bus tickets. The hotel is quiet and clean is within walking distance of a few nice restaurants. Breakfast buffet is very reasonable 5$ euro.

This hotel was a great value and felt very safe. Cleanliness and friendly service were excellent. International travelers seem to have enjoyed it too. As a retired art professor, I found the beautiful paintings and sculpture especially pleasant. The Parioli neighborhood is elegant and beautiful, but unfortunately the garbage situation is unbearable in Roman streets, even in this upscale zone!

False advertising on website offering free breakfast, then got charged for the breakfast meals during check out.