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1 room, 2 adults

Mercure Hotel Düsseldorf Neuss

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469, Germany

4-star hotel in Erfttal with restaurant and bar/lounge
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from December 1 2020 to May 2 2021 (dates subject to change).

Mercure Hotel Düsseldorf Neuss

from £38
  • Superior Room, 1 Double Bed
  • Standard Double Room, Multiple Beds
  • Privilege, Room, 1 King Bed

What’s around Mercure Hotel Düsseldorf Neuss

Landmarks

  • In Erfttal
  • Uedesheimer Rheinbogen - 45-minute walk
  • St. Quirinus Neuss - 3 mi / 4.8 km
  • Duesseldorf-Hafen - 6.3 mi / 10.2 km
  • University Hospital - 6.7 mi / 10.8 km
  • Konigsallee - 7.2 mi / 11.6 km
  • Mitsubishi Electric Hall - 7.8 mi / 12.6 km
  • Port of Neuss - 4.1 mi / 6.6 km

Getting around

  • Duesseldorf International Airport (DUS) 23-min drive
  • Cologne - Bonn Airport (CGN) 32-min drive
  • Neuss Holzheim Station 7-min drive
  • Neuss Central Station 8-min drive
  • Dormagen Station 9-min drive
  • Neuss Norf Station 13-min walk

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*

  • 2 per room

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Covered on-site self-parking (EUR 6 per day; includes in/out privileges)

  • On-site parking is limited

  • Free off-site parking nearby

  • Street parking available

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
Working away
  • Business centre
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 3789
  • Conference space size (meters) - 352
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Handrails in stairways
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Mercure Hotel Düsseldorf Neuss’s small print

Also known as

  • Mercure Hotel Düsseldorf Neuss
  • Mercure Hotel Düsseldorf Neuss Hotel Neuss
  • Mercure Düsseldorf Neuss
  • Mercure Dusseldorf Neuss Neuss
  • Mercure Hotel Düsseldorf Neuss Hotel
  • Mercure Hotel Düsseldorf Neuss Neuss
  • Mercure Hotel Düsseldorf Neuss Hotel Neuss
  • Mercure Dusseldorf Neuss Neuss
  • Mercure Hotel Düsseldorf Neuss Hotel
  • Mercure Hotel Düsseldorf Neuss Neuss

Policies

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from June to September.
  • Guests can rest easy knowing that there's a smoke detector and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-in and contactless checkout are available.

    Enhanced food service safety measures are in place.

    Individually wrapped food options are available for breakfast.

    This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and cash.

    Mandatory fees

    Pet deposit: EUR 10 per night

    Optional extras

    Covered self-parking costs EUR 6 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

    Pets are allowed for an extra charge of EUR 10 per pet, per day

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Mercure Hotel Düsseldorf Neuss

    • Does Mercure Hotel Düsseldorf Neuss offer free cancellation for a full refund?
      Yes, Mercure Hotel Düsseldorf Neuss does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Mercure Hotel Düsseldorf Neuss currently open?
      This property is closed from 1 December 2020 to 2 May 2021 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Mercure Hotel Düsseldorf Neuss?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Mercure Hotel Düsseldorf Neuss?
      Yes. Self-parking costs EUR 6 per day. Parking spaces may be limited.
    • Is there a pool at Mercure Hotel Düsseldorf Neuss?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Mercure Hotel Düsseldorf Neuss?
      Yes, dogs are welcome, with a limit of 2 per room. There's a charge of EUR 10 per pet, per day, and there's also a deposit of EUR 10 per night. Service animals are exempt from fees. Food and water bowls are available.
    • What are the check-in and check-out times at Mercure Hotel Düsseldorf Neuss?
      You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near Mercure Hotel Düsseldorf Neuss?
      Yes, there's an on-site restaurant. Nearby restaurants include Restaurant "Karyatis - Der Grieche" (11-min walk), Curry’s No.1 (2.2 mi) and Hallo Pizza (2.2 mi).
    • What is there to do at Mercure Hotel Düsseldorf Neuss and nearby?
      Mercure Hotel Düsseldorf Neuss has a seasonal outdoor pool and a garden.

    Mercure Hotel Düsseldorf Neuss