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Steigenberger Bad Neuenahr

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Exterior
Pool
Pool
Junior Suite | Hypo-allergenic bedding, in-room safe, desk, cots/infant beds
Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, cots/infant beds

Overview of Steigenberger Bad Neuenahr

UNESCO Sustainable Travel Pledge

Steigenberger Bad Neuenahr

4.0 star property
4-star hotel in Bad Neuenahr-Ahrweiler with casino and restaurant

8.6/10 Fabulous

411 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
Map
Kurgartenstrasse 1, Bad Neuenahr-Ahrweiler, RP, 53474

Room options

About this area

What's nearby

  • Heart of Bad Neuenahr-Ahrweiler

Getting around

  • Cologne - Bonn Airport (CGN) - 41 min drive
  • Ahrweiler Station - 4 min drive
  • Ahrweiler Markt Station - 6 min drive
  • Bad Neuenahr Station - 13 min walk

Restaurants

  • Alt Beul - 4 min walk
  • Die Bayerische Botschaft - 5 min walk
  • Ambiente - 5 min walk
  • Ristorante Milano da Gianni - 6 min walk
  • Chang Thai - 6 min walk

About this property

Steigenberger Bad Neuenahr

Try your luck at the casino when you stay at Steigenberger Bad Neuenahr in Bad Neuenahr-Ahrweiler. For a bite to eat, guests can visit Parkrestaurant, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a terrace. Fellow travellers love the helpful staff and quiet guest rooms.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (EUR 20.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Off-site parking within 492 ft (EUR 13 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Meeting rooms
  • Conference space (23390 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Swimming pool
  • Casino

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • German

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Parkrestaurant – This restaurant serves breakfast, lunch and dinner.
Le Figaro – This bistro serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 1.40 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
The following facilities are closed on Monday and Tuesday:
  • Restaurant

Children & extra beds

  • Cots/infant beds are available for EUR 20 per night
  • Rollaway beds are available for EUR 55 per night

Pets

  • Pets are allowed for an extra charge of EUR 22 per pet, per day

Parking

  • Uncovered self-parking costs EUR 20.00 per day with in/out privileges
  • Parking is available nearby and costs EUR 13 per day (492 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Steigenberger Bad Neuenahr
Steigenberger Hotel Bad Neuenahr
Steigenberger Hotel Bad Neuenahr Germany/Bad Neuenahr-Ahrweiler
Steigenberger Bad Neuenahr Hotel Bad Neuenahr-Ahrweiler
Steigenberger Bad Neuenahr Hotel
Steigenberger Bad Neuenahr Bad Neuenahr-Ahrweiler
Steigenberger Bad Neuenahr Hotel
Steigenberger Bad Neuenahr Bad Neuenahr-Ahrweiler
Steigenberger Bad Neuenahr Hotel Bad Neuenahr-Ahrweiler

Frequently asked questions

Does Steigenberger Bad Neuenahr offer free cancellation for a full refund?
Yes, Steigenberger Bad Neuenahr does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Steigenberger Bad Neuenahr?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Steigenberger Bad Neuenahr?
Yes, there's a pool.
Are pets allowed at Steigenberger Bad Neuenahr?
Yes, dogs are welcome. There's a charge of EUR 22 per pet, per day. Food and water bowls are available.
Is parking offered on site at Steigenberger Bad Neuenahr?
Yes. Self-parking costs EUR 20.00 per day.
What are the check-in and check-out times at Steigenberger Bad Neuenahr?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an on-site casino at Steigenberger Bad Neuenahr?
Yes, there's a casino.
What is there to do at Steigenberger Bad Neuenahr and nearby?
Have fun with nearby activities such as hiking and mountain biking. Steigenberger Bad Neuenahr also has a casino.
Are there restaurants at or near Steigenberger Bad Neuenahr?
Yes, Parkrestaurant offers al fresco dining. Nearby restaurants include Alt Beul (4-min walk), Die Bayerische Botschaft (5-min walk) and Ambiente (5-min walk).
What's the area around Steigenberger Bad Neuenahr like?
Steigenberger Bad Neuenahr is in the heart of Bad Neuenahr-Ahrweiler, a short 5-minute walk from Ahr-Thermen Bad Neuenahr and 11 minutes' walk from Kletterpark Bad Neuenahr. Travellers say that this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Hotel is really good for a business stay. They have a strange policy on Breakfast delivery, all to the room because of corona which is fine, but you must specify a window of time. I don't mind that but both mine and my colleagues were late, both days. If you're ordering order earlier is the moral of the story. Otherwise good hotel.
Andrew, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Grand outside
Grand exterior is sadly not met on the interior. Very comfortable, but clearly aimed at an older clientele and not refreshed and modernised like their other properties
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Basic without the luxury currently
With covid-19 the hotel was really missing the "added extras" you expect at this level. Closed bar and facilities. Rooms without any of the plushness. Fantastic breakfast however. Just maybe give it a miss as a hotel until post covid
Michael, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect and very nice place and staff
2-night trip
Verified Expedia guest review

10/10 Exceptional

Marika, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is as can be expected of Steigenberger. Great character in perfect surrounding.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice, modern clean rooms set in a beautiful location. Around 25 minutes from the Nurburgring, this is an ideal place to stay if you want to relax in the evening. Good parking on site and quality food in the restaurant.
Barry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I Lille the breakfats. I also liked the Sauna. Everything was Great.
1-night trip
Verified Expedia guest review