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Castle Inn Hotel, BW Signature Collection

Photo gallery for Castle Inn Hotel, BW Signature Collection

Exterior
Indoor pool
Indoor pool
Standard Room, 1 Double Bed, Non Smoking (Canopy Bed) | Premium bedding, in-room safe, laptop workspace, blackout curtains
Premium bedding, in-room safe, laptop workspace, blackout curtains

Overview of Castle Inn Hotel, BW Signature Collection

Castle Inn Hotel, BW Signature Collection

4-star property
4-star hotel with indoor pool, near Lake District Wildlife Park

8.0/10 Very good

483 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is £54
Price available on 29/1/2023
Map
Bassenthwaite, Keswick, England, CA12 4RG

Room options

About this area

What's nearby

  • In a national park
  • Lake District National Park - 3 min drive

Getting around

  • Carlisle (CAX) - 49 min drive
  • Manchester Airport (MAN) - 128 min drive
  • Aspatria Station - 18 min drive
  • Workington Station - 19 min drive
  • Wigton Station - 21 min drive

Restaurants

  • Mae's Tea Rooms and Gallery - 5 min drive
  • Pheasant Inn - 8 min drive
  • Veeva - 10 min drive
  • Norham House - 10 min drive
  • The Chalet - 10 min drive

About this property

Castle Inn Hotel, BW Signature Collection

Castle Inn Hotel, BW Signature Collection puts you a short five-minute drive from Lake District National Park. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. An indoor pool, a health club and a fitness centre are other highlights at this upmarket hotel. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:30 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1770
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Arcade/games room
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Castle Inn Tavern – This bar specialises in local and international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 16.50 for adults and GBP 7.50 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 30 (subject to availability)

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Restaurant

Children & extra beds

  • Cots/infant beds are available for GBP 5.0 per night
  • Rollaway beds are available for GBP 15.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per accommodation, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Plus Castle Inn Hotel Keswick
Castle Inn Hotel BW Signature Collection Best Western Keswick
Best Western Plus Castle Keswick
Best Western Plus Lake District Keswick Castle
Bassenthwaite Best Western
Best Western Plus Castle Hotel Bassenthwaite
Best Western Keswick
Best Western Castle Hotel
Best Western Bassenthwaite
Best Western Plus Lake District Keswick Castle Inn Hotel
Castle Inn Hotel BW Signature Collection Best Western
Castle BW Signature Collection Best Western Keswick
Castle BW Signature Collection Best Western
BW Signature Collection Keswi
Hotel, Bw Signature Collection
Castle Inn Hotel BW Signature Collection
Castle Inn Hotel, BW Signature Collection Hotel

Frequently asked questions

Does Castle Inn Hotel, BW Signature Collection offer free cancellation for a full refund?
Yes, Castle Inn Hotel, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Castle Inn Hotel, BW Signature Collection?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Castle Inn Hotel, BW Signature Collection on 29 Jan 2023 start from £54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Castle Inn Hotel, BW Signature Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Castle Inn Hotel, BW Signature Collection?
Yes, there's an indoor pool.
Are pets allowed at Castle Inn Hotel, BW Signature Collection?
Yes, pets are welcome. There's a charge of GBP 30 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Castle Inn Hotel, BW Signature Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Castle Inn Hotel, BW Signature Collection?
You can check in from 2:00 PM - 11:30 PM. There's a charge of GBP 30 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 30 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Castle Inn Hotel, BW Signature Collection and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Castle Inn Hotel, BW Signature Collection also has an arcade and a picnic area, as well as a garden.
Are there restaurants at or near Castle Inn Hotel, BW Signature Collection?
Yes, there's an on-site restaurant that offers local and international cuisine. Nearby restaurants include Pheasant Inn (2.2 mi), Mae's Tea Rooms and Gallery (3.8 mi) and Pheasant Inn (6.8 mi).
What's the area around Castle Inn Hotel, BW Signature Collection like?
Castle Inn Hotel, BW Signature Collection is a short 15-minute walk from Lake District Wildlife Park and 20 minutes' walk from Bassenthwaite Lake. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Fair

Dissapointing to say the least.
Well, arrived at reception around 2.30pm, no one to be seen. Had to use the phone to call for someone to come and check us in. Tried at that point to charge us for the dog, when I had received communications via Hotel.com that the room (which was a more expensive one) was not one of their dog friendly rooms, so they have moved us to a different dog room and we wouldn’t be charged for the dog. Room, in fact the whole hotel was very tried, in need of a refresh, updating and some heating on. Bar are extremely cold where we had to sit for dinner and breakfast with the dog. Service slow, other tables who arrived later than us served before etc even after I requested if someone could take our order. Pool, jacuzzi out of order for the weekend!!!! One reason why I booked the hotel. Food average, to say the least. Room had not been hovered, and bathroom floor had dust, hair etc on it. Check out, once again tried to charge me for the dog!!! Person in front of use was complaining that their room had not been cleaned as they found food etc on the floor!!! Sorry lovely setting but let down by the ‘old, dated, cold’ hotel, food and service.
Paula, 1-night trip
Verified Hotels.com guest review

2/10 Poor

stuart, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Favourite Place in The Lakes!
A favourite place to stay in The Lake District. Always welcoming and great facilities, flexible with arrival and leaving times. All perfect for me, i could not ask for anything more!
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KATHRYN, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Very clean and tidy hotel lovely stay
Simon, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Thomas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Julie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Claire, 1-night trip
Verified Hotels.com guest review