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1 room, 2 adults
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The Reef Playacar All Inclusive Beach Resort, Playa del Carmen

3.5 stars3.5 stars
Ave. Xaman-HaRetorno Sayil S/N Fracc. Playacar, Playa del CarmenQROO77710Mexico, 0203 027 9779
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Good3.7 / 5
Room
Room needs to be improved
Location
Great location
Breakfast
Tasty breakfast
Beach
Beautiful beach
408See all 408 Hotels.com reviews
From 4,357 reviewsTripAdvisor Traveller Rating

The Reef Playacar All Inclusive Beach Resort, Playa del Carmen

Hotel Info: 020 3027 9803

from £147
  • Premium room, garden view,balcony
  • All inclusive
  • Superior Room, Balcony, Garden View
  • Standard Room, Balcony, Garden View
  • All inclusive

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Beach towels
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Business center
  • Conference space size (feet) - 5167
  • Conference space size (meters) - 480
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 18
  • Year Built 1998
  • ATM/banking
  • Garden
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

The Spa at The Reef has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Skydiving nearby

Recent reviews

Good 3.7 /5 from 408 reviews

The Reef Playacar All Inclusive Beach Resort, Playa del Carmen
Outstanding5.0 / 5
Excellent friendly staff and quiet room
All excellent ... My only criticism would be on first day the music for aerobics was turned up very high so you could not escape it even on beach however on asking if it could be turned down staff obliged immediately which was brilliant! Room was quiet and staff attended immediately if any problems eg we had a blocked sink .....sorted out straight away. Would not hesitate to return to this hotel.
7 night family trip
The Reef Playacar All Inclusive Beach Resort, Playa del Carmen
Good3.0 / 5
Just OK, good with the price tag
For the price, I cannot complain. Good was OK, pool bar was a bit crowded, front desk staff was over worked, but overall I would return at the same price.
2 night trip
The Reef Playacar All Inclusive Beach Resort, Playa del Carmen
Outstanding5.0 / 5
Food and drinks were not really good but service and room comfort were amazing
2 night trip
The Reef Playacar All Inclusive Beach Resort, Playa del Carmen
Excellent4.0 / 5
Great hotel not so great rooms
Our time here was pretty awesome, the hotel is amazing and has some very good views, great decorations and its jungle-ish style is so on point. The food at the snack bar is not good but the buffet compensates since it offers a big variety of international food and the quality is good. The room was a disappointment, we were offered an upgrade to a superior room for $50 usd (2 nights) at the check-in, they told us this room had its own jacuzzi and private terrace so we decided it to give it a try cause it sounded like a good deal but it was quite a bummer. The room did have its own jacuzzi and terrace but do not expect anything fancy or different.
2 night romance trip
The Reef Playacar All Inclusive Beach Resort, Playa del Carmen
Excellent4.0 / 5
Food was bad ;( Employees excellent
My experience was Ok. The employees went above and behond. I wished the food was better this was simply disappointing, For an all inclusive resort we needed more of a variety. Alot of days i was stuck not liking anything from the buffet and just to not starve i snacked on burgers and pizza talk about gaining 5 pounds in 4 days. For those days that we ventured out by the time we reached the hotel after dinner hours the snack bar was out of food. Completely unacceptable. For an all inclusive running out of food for an uncrowded hotel is unacceptable!! Over all ok, could have been better. Loved the employees might not stay herr again due to food.
4 night romance trip

See all reviews

The Reef Playacar All Inclusive Beach Resort, Playa del Carmen

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