The Reef Playacar Beach Resort & Spa

3.5 star property
Beachfront resort with spa, near Playa del Carmen Main Beach

Choose dates to view prices

Nestled near Playacar Golf Club, The Reef Playacar Beach Resort & Spa - Optional All Inclusive offers a sun-kissed retreat. Indulge in beach massages, a hot stone massage at Ome spa, or enjoy sailing and volleyball activities. With three on-site restaurants and a poolside bar with high-speed WiFi nearby.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Fridge
  • Premium TV channels
The current price is £140
includes taxes & fees
3 May - 4 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(155 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 3 min walk - 0.3 km
  • Playacar Beach - 3 min walk - 0.3 km
  • Mayan Ruins of Playacar - 3 min walk - 0.3 km
  • Quinta Avenida - 19 min walk - 1.7 km
  • Playa del Carmen Main Beach - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.7 km

Restaurants

  • ‪Viva Wyndham Maya - ‬13 min walk
  • ‪Turquesa - ‬9 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Occidental Allegro - ‬5 min walk
  • ‪La Barra Artesanal - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

Placing you within a 10-minute walk of Playacar Beach, The Reef Playacar Beach Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and reflexology. Dining choices include 3 restaurants, and the bar/lounge is a great place to grab a cold drink. Other highlights include a marina, a free kid's club and a beach bar. Fellow travellers love the helpful staff and beach location.

All-inclusive

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

At a glance

DONE

Hotel size

    • 198 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Parasailing
  • Sailing
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Table football
  • Fishing
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (5167 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 18 buildings/towers
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Marina
  • Massage/treatment rooms
  • Vegetarian dining options
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall

Accessibility

  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Ome has 3 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Botticelli – On-site fine-dining restaurant.
Terraza Grill – On-site fine-dining restaurant. Open daily.
Chula Vista – On-site buffet restaurant. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.38 per accommodation, per night
  • Destination fee: USD 0.59 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa offer free cancellation for a full refund?

Yes, The Reef Playacar Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Reef Playacar Beach Resort & Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Reef Playacar Beach Resort & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Reef Playacar Beach Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at The Reef Playacar Beach Resort & Spa?

No, this resort doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at The Reef Playacar Beach Resort & Spa and nearby?

Have fun with on-site activities such as kayaking, parasailing and sailing and improve your game at the on-site tennis courts. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Reef Playacar Beach Resort & Spa also has a private beach and a fitness centre, as well as spa services and a garden.

Are there restaurants at or near The Reef Playacar Beach Resort & Spa?

Yes, there are 3 on-site restaurants.

Does The Reef Playacar Beach Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Reef Playacar Beach Resort & Spa like?

The Reef Playacar Beach Resort & Spa is located on the waterfront in Playacar, a short 19-minute walk from Quinta Avenida and 5 minutes' walk from Playacar Beach. Travellers give top marks for the resort's prime location.

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Reviews

The Reef Playacar Beach Resort & Spa Reviews

8.2

Very good

8.8

Cleanliness

8.2

Amenities

8.4

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was consistently described as beautiful, clean, and spectacular with clear and warm water. (92 reviews)
  • The pool area was a highlight with swim-up bars, nice pools, and excellent access to the beach. (27 reviews)
  • The spa offered amazing massages, a Mayan purification ritual, and other relaxing treatments. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Buffets
Jungle
Children
Drinks
Restaurant
Family friendly

Reviews

Verified

8/10 Very good

was clean and nice location
Travis C., 3-night trip
Verified

10/10 Exceptional

The staff is amazing
Jose Miguel Urbina, 5-night trip
Verified

10/10 Exceptional

Todo excelente
Cristopher, 5-night trip
Verified

10/10 Exceptional

The staff was great!
Tramaine, 3-night trip
Verified

6/10 Good

Room was nice, however it was next to the theater so it was loud at night. Food was limited and mediocre at the buffet. No poolside service. Seemed like they were short staffed everywhere. The snack bar food was awful and it took about 40 minutes to get a pulled pork supposedly ( the meat was cut into chunks) and cold French fries.
Suzanne, 6-night trip
Verified

8/10 Very good

Beautiful grounds
Gregory, 10-night trip
Verified

8/10 Very good

Amazing
Melina, 4-night trip
Verified

8/10 Very good

Good location, and luckily no sargasun during this time. Not too much variaty but good quality. Only two a la carte dinner options and both good.
RICARDO, 5-night trip
Verified

10/10 Exceptional

Overall is pretty good. Staff is great, room clean. Reserved restaurant is pretty good.
Yiyang, 2-night trip
Verified

10/10 Exceptional

The staff are all awesome. This was our 20th visit and we just keep coming back because we love the grounds and the staff so much. After all this time, they are like family.
DEBORAH, 7-night trip
Verified

10/10 Exceptional

all the service are espectaculalr. The room ande the food are good, the staff were so kind
Edgar, 1-night trip
Verified

8/10 Very good

Great staff great bartenders room very clean nice air-conditioned
Maria Guadalupe, 6-night trip
Verified

8/10 Very good

Very nice hotel. The staff was very friendly and the food is excellent.
View from the pool.
Juan Pablo, 7-night trip
Verified

8/10 Very good

Beautiful property--lush greenery, beach location, scenic neighborhood. We did NOT do the "inclusive" option so paid for dinner at the buffet and it was very mid. But--a good location for a night or two en route to elsewhere for us.
Victoria, 1-night trip
Verified

8/10 Very good

It was a very good stay. The only problem was old beach long chairs close to the beach. They need to be replaced.
MAKSIM, 4-night trip
Verified

10/10 Exceptional

Enjoyed our stay, recommended
Vessma Mary, 4-night trip
Verified

6/10 Good

Nice hotel but noisy rooms all night and early in morning, couldn’t sleep well. Buffet food not very good and very limited. Grounds are beautiful and beach is beautiful!
karen, 1-night trip
Verified

10/10 Exceptional

Awesome place and people!
Nickson, 6-night trip
Verified

10/10 Exceptional

The rooms were everything we needed, the staff and restaurants were great, the beach was spectacular, the water was warm and clean and no coral or rocks, my wife loved her massages, all in all a fantastic place. Evening entertainment was a bit lacking and they could use a bit more variety for lunches.
Flintstones work out
MALCOLM, 7-night trip
Verified

8/10 Very good

Swim-up bar was awesome. Property is on the beach and you can see the ocean even from the pool!
Antonia, 6-night trip
Verified

6/10 Good

Room was good. Customer service and food could be better.
Valentin, 3-night trip
Verified

10/10 Exceptional

The room options are very good, very spacious and well air conditioned. Love the scenery. The beach view is amazing and the pools are cleaned and well kept.
Esly, 2-night trip
Verified

10/10 Exceptional

Staff are nice. Comfortable.
MARIDETH, 3-night trip
Verified

8/10 Very good

The properties gardens and landscaping is so beautiful and very well maintained.
Dante, 5-night trip
Verified

6/10 Good

My only major complaint was the food. The selection was really not that great and the quality was average. We stayed at the Reef Coco Beach in March and they by far had a better selection and quality of food. Another complaint was that we were not allowed to sit in the hot tub with our all inclusive package, it was not that way at the Coco beach resort. The beach was beautiful, clean rooms, and atmosphere with the jungle was great. I will revisit the Coco Beach resort but not the Playacar.
Nicole, 6-night trip