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Novotel Stevenage

4.0 star property
Stevenage hotel with restaurant and bar/lounge

Choose dates to view prices

Just a short drive from the airport, Novotel Stevenage offers a tranquil retreat with a playground and beautiful garden. Savor international cuisine at Elements restaurant, unwind in the library or connect to WiFi from the comfort of your room. Guests rave about their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front desk safe
  • Snack bar/deli

For families (6)

  • Free cots/infant beds
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed (Premium)

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed (Premium)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed (Premium)

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds (Premium)

Superior Twin Room, 2 Single Beds (Premium) | Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Single Beds (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior
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8.4 out of 10, Very good, 1,005 reviews
The price is £61
includes taxes & fees
14 Jun - 15 Jun
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About the area

Map
Knebworth Park, Stevenage, England, SG1 2AX

What's nearby

  • Knebworth Country Park - 1 min walk - 0.1 km
  • Gordon Craig Theatre - 3 min drive - 2.7 km
  • ZSL Whipsnade Zoo - 42 min drive - 37.1 km
  • Warner Bros. Studio Tour London - 45 min drive - 41.3 km
  • Woburn Safari Park - 48 min drive - 50.1 km

Getting around

  • London (LTN-Luton) - 20 min drive
  • London (STN-Stansted) - 36 min drive
  • Cambridge (CBG) - 51 min drive
  • Heathrow Airport (LHR) - 65 min drive
  • London (LCY-London City) - 72 min drive
  • Knebworth Station - 5 min drive
  • Stevenage (XVJ-Stevenage Train Station) - 28 min walk
  • Stevenage Station - 29 min walk

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪wagamama - ‬2 min drive
  • ‪Dave’s Hot Chicken - ‬3 min drive

About this property

Novotel Stevenage

Located near a train station, Novotel Stevenage is a great choice for a stay in Stevenage. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Elements, which serves international cuisine and is open for breakfast, lunch and dinner. A snack bar/deli, a terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 102 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Playground
  • Children's menu

Working away

  • Meeting rooms
  • Conference space (4865 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Elements – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Hotel Bar – This bar only serves light fare.

Fees & policies

Optional extras

  • Wired internet access is available in guestrooms for GBP 13.00 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately GBP 10 per person

Renovations and closures

The property is closed between 8 December and 31 March.

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 20.00 per night
  • Pets are allowed for an extra charge of GBP 20 per accommodation, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses a grey water recycling system.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number GB190586090

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Novotel Hotel Stevenage

Novotel Stevenage

Stevenage Novotel

Novotel Stevenage Hotel Stevenage

Novotel Stevenage Hotel

Novotel Stevenage Hotel

Novotel Stevenage Stevenage

Novotel Stevenage Hotel Stevenage

Frequently asked questions

Is Novotel Stevenage currently open?

The property is closed between 8 December and 31 March.

Does Novotel Stevenage offer free cancellation for a full refund?

Yes, Novotel Stevenage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Stevenage?

Yes, pets are welcome. There's a charge of GBP 20 per accommodation, per night, and there's also a deposit of GBP 20.00 per night. Service animals are exempt from fees.

Is parking offered on site at Novotel Stevenage?

Yes, there's free self parking.

What are the check-in and check-out times at Novotel Stevenage?

Check-in start time: 3:00 PM; check-in end time: 2:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Novotel Stevenage?

No, this hotel doesn't have a casino, but Grosvenor Casinos (20-min drive) and Genting Casino Luton (24-min drive) are both nearby.

What is there to do at Novotel Stevenage and nearby?

Novotel Stevenage has a picnic area and a garden.

Are there restaurants at or near Novotel Stevenage?

Yes, Elements offers international cuisine.

What's the area around Novotel Stevenage like?

Novotel Stevenage is a short 1-minute walk from Knebworth Country Park and 15 minutes' walk from Lamex Stadium.

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Reviews

Novotel Stevenage Reviews

8.0

Very good

8.2

Cleanliness

7.8

Location

8.2

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Lobby
Shower
Food
Location
Smoking
Value

Reviews

Verified

10/10 Exceptional

Nice Experience

Very good stay, would recommend
Kevin, 2-night trip
Verified

8/10 Very good

Good location, nice, tidy and quiet. Perfect to have a rest.
Ali, 1-night trip
Verified

8/10 Very good

just handy to the motorway
john, 1-night trip
Verified

8/10 Very good

Novotel near Knebworth

Really comfortable beds. Dogs accepted . Easy check in . Food ok nothing special. Not very hygienic outside - tables never cleaned. Busy in mornings and so breakfast was running out.
karen, 1-night trip
Verified

6/10 Good

The room was nice clean but the stay was let down by the food and restaurant tables full of dirty plates food breakfast was cold and had hairs in it and lack of choice and staff wasn’t very polite
Mark, 1-night trip
Verified

8/10 Very good

Very nice

Plenty of parking spaces when I arrived in the late afternoon. Check in went smoothly. Spacious and clean room. No room service.
Jenny, 3-night trip
Verified

6/10 Good

Family wedding

Carpet in the room was stained and rucked up.
Jayne, 1-night trip
Verified

8/10 Very good

Not enough staff at breakfast
Richard, 1-night trip
Verified

8/10 Very good

Check in was excellent. Instructions are needed for breakfast if no-one around as 1st time we didn't, and others know what to do. We were near very noisy clients until early hours so maybe reminders needed to be quiet. Our room overlooked a grassy area where it was delightful to see rabbits 🐇 running around.
Madeleine, 3-night trip
Verified

6/10 Good

Terrible

Stay was unexpected hotel room was dirty shower worked but water didnt drain away properly overall wouldnt go again
Andrew, 1-night trip
Verified

10/10 Exceptional

All good

No problems at all
John, 1-night trip
Verified

10/10 Exceptional

1. Broken loo seat - trapped my finger 2. I met 4 members of staff 3 were lovely, 1 was surly - couldn't raise a smile
Bob, 1-night trip
Verified

4/10 Fair

Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty. No waiting staff at Breakfast and no orange juice. Staff allow for guests to smoke around the entrance door
Rohim, 1-night trip
Verified

6/10 Good

Novotel Stevenage

Stayed twice recently. First time the shower cubicle wasn’t draining (was blocked) and couldn’t send anyone to fix it. Second time the air conditioning was playing up (different room). The general condition of the hotel is appalling for a 4 star hotel, minor signs of damage everywhere, giving the impression that standards have fallen drastically. It is in need of an urgent refit/update. My experiences have put me off wanting to stay there in future.
1-night trip
Verified

8/10 Very good

Horrible stuff

My problem was with two stuff at check in, they were very rude,as soon as they saw me,they started laughing and giggling. I booked double bed,but they gave me 2 singles,I had to go to reception, to complain before they got they will change it and still very rude
1-night trip
Verified

6/10 Good

Nice clean hotel, let down by a few issues

Room was nice and clean, air con in the room too so was very comfortable, slight problem with the key card reader in the room to turn on the lights, the socket had to be pushed into the wall to get it to work the fact the man on the desk knew this suggests it may of been like this some time? Or is a general problem with a lot of the card readers? this didn’t spoil our stay at all just a minor inconvenience, however the breakfast did spoil it, the food was ok but all seemed a little disorganised, there was no cups to get coffee from the machine despite asking several times, when we did get cups the coffee machine wasn’t working properly and I ended up with half a cup of brown gunk even after trying a different type of coffee so I gave up. To sum up I think general maintenance needs to be improved and more staff are needed at the breakfast area
Terry, 1-night trip
Verified

8/10 Very good

erg comfortabel

erg mooi ingerichte, ruime kamer, zeer goede bedden en een zitje dat ook echt goed zit. Een klein koelkastje, airco en tot mijn verbazing geen verkeerslawaai (wij zaten aan de achterzijde beneden). Moet je wel de ramen dicht houden. Vriendelijke receptie. top!
J.A., 2-night trip
Verified

6/10 Good

Great location

Location was perfect! But Stay was ok - room smelt a little Smokey/dog. Could not access the room each time I had to get reception to redo card. Other guests were inconsiderate including a regally loud man in bar - banging on doors at 2am 4am 5am and exiting through alarmed exit meant my sleep was not good.
Liz, 2-night trip
Verified

8/10 Very good

Clean tidy room and bathroom.
Michael, 2-night trip
Verified

4/10 Fair

Spacious surroundings.
Narendra, 2-night trip
Verified

4/10 Fair

Below expectations regarding room, breakfast and dinner.
PAOLO, 2-night trip
Verified

8/10 Very good

Great hotel, staff not always the best!

This wasnt a cheap stay, we were heading to Knebworth for a gig. Contacted the hotel regarding check in time, 3pm, gates to the gig opened at 11am. On arrival to the hotel 12:30pm, we again checked if there was a chance we coukd check in, if the our room happened to be ready. Again got a very abrupt no, check in is at 3pm. I have no issues with the time, it is what it is but noticed other guest checking in. I asked one, they informed me when they adked about early checkin, they were told you had to by £25 per room. I was never given this option but also annoys me that the hotel obvious only doing it for the extra money. We found the bar and waiting staff un helpful, not providing cutlery or clearing empties. Room was very nice, spacious, clean. Breakfast was also very nice, lots of choice, constantly replenished.
Donna, 1-night trip
Verified

10/10 Exceptional

Great for overnight stay with dog. Staff very friendly. Room great - fab shower, bed and tv.
Diane, 1-night trip
Verified

8/10 Very good

Awful We had to leave for the airport at 3.30am and outside was what looked like a prostitute and her pimp. It was really unpleasant walking to the car
paul, 1-night trip
Verified

8/10 Very good

a good stop over point

comfy with good food.
Jacqueline, 2-night trip