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Novotel York Centre

Photo gallery for Novotel York Centre

Exterior
Indoor pool
Indoor pool
Indoor pool
Superior Room, 1 Queen Bed | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Overview of Novotel York Centre

UNESCO Sustainable Travel Pledge

Novotel York Centre

4.0 star property
4-star hotel with indoor pool, near York Minster

8.2/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is £71
Price available on 2/1/2023
Map
Fishergate, York, England, YO10 4FD
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Self parking
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • On the riverwalk
  • York Minster - 17 min walk
  • Shambles - 12 min drive
  • York Racecourse - 9 min drive

Getting around

  • Leeds (LBA-Leeds Bradford) - 61 min drive
  • Hammerton Station - 16 min drive
  • York Station - 20 min walk
  • York (QQY-York Train Station) - 21 min walk

Restaurants

  • Masala Kraft-Fine Indian Restaurant - 3 min walk
  • The Masons Arms - 3 min walk
  • 29 states – The Indian Kitchen - 7 min walk
  • Le Cochon Aveugle - 7 min walk
  • Bicis y Mas - 8 min walk

About this property

Novotel York Centre

Novotel York Centre puts you 0.9 mi (1.4 km) from York Minster. Guests looking for a bite to eat can visit Gourmet Bar, which serves international cuisine. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a terrace. The helpful staff and family-friendly amenities get good marks from fellow travellers.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:30 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms
  • Computer station
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Gourmet Bar – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)
  • Early check-in can be arranged for an extra charge of GBP 40 (subject to availability)

Renovations and closures

The property will be renovating from 5 September 2022 to 31 March 2023 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 13 per pet, per night

Parking

  • Self-parking costs GBP 15 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Frequently asked questions

Does Novotel York Centre offer free cancellation for a full refund?
Yes, Novotel York Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel York Centre?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Novotel York Centre on 2 Jan 2023 start from £71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel York Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel York Centre?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Novotel York Centre?
Yes, pets are welcome. There's a charge of GBP 13 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel York Centre?
Yes. Self-parking costs GBP 15 per night.
What are the check-in and check-out times at Novotel York Centre?
You can check in from 4:30 PM - midnight. There's a charge of GBP 40 for early check-in (subject to availability). Check-out time is 11:00 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel York Centre and nearby?
Novotel York Centre has an indoor pool and a picnic area.
Are there restaurants at or near Novotel York Centre?
Yes, Gourmet Bar offers international cuisine. Nearby restaurants include The Masons Arms (3-min walk), 29 states – The Indian Kitchen (7-min walk) and Le Cochon Aveugle (7-min walk).
What's the area around Novotel York Centre like?
Novotel York Centre is a short 9-minute walk from York Dungeon and 9 minutes' walk from Jorvik Viking Centre. Travellers recommend the hotel for its central location.

Overall score and ratings

8.2

Very good

8.1/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Andrew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Susan, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not as good as expected
Arrived to find scaffolding covering the whole hotel for roofing works which was not mentioned anywhere on hotels.com Room as on the first floor looking directly out into the stairs of the scaffolding which meant keeping the windows and curtains closed for privacy. Room wasn't the cleanest with stained carpets, cobwebs on the ceiling and a smell in the bathroom which we resolved by keeping the plug in the bath. Positives were plenty though, bed was comfortable and lobby / bar was warm and welcoming. All the staff we encountered were friendly and helpful. I would not return, as a birthday weekend for my wife the issues with cleanliness and scaffolding works tarnished our stay.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay when visiting York.
Ian, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sophie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great stay
I thought it was excellent value for money staying here considering other hotels were more expensive in the city. Close enough to everything, decent swimming pool, lovely bar and excellent breakfast. Staff very friendly.
Sian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay.
The hotel was very nice, the room was a good size and very clean. We enjoyed the breakfast. The pool came in handy to relax in. The staff were al very nice and helpful and the hotel was in a great location.
Nigel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A Little Gem in York
Used York as an overnight stay on our way to Edinburgh. Brilliant place to stop off at and unwind, great food, friendly staff, superior room was so comfortable. We will be doing this trip again and will use Novotel York for sure. Well done all at Novotel York
ANDREW, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Room was a good size. Cleanliness could be improved with marks on the bathroom and toilet walls not cleaned bathroom in need of refurbishment with bad smell from sink and bathtub sink too Restaurant staff friendly and both evening meals and breakfast were excellent. Disappointed that when I called the hotel for information my call was cut off twice.
Martin, 2-night family trip
Verified Hotels.com guest review