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All properties in Düsseldorf, North Rhine-Westphalia, Germany

Artol Rooms & Apartments

City centre hotel within easy reach of Konigsallee

  • Free WiFi
From
£54

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  • Artol Rooms & Apartments
  • Artol Rooms & Apartments
  • Family Suite - Living Area
  • Family Suite - Living Area
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Artol Rooms & Apartments. Image 1 of 146.
1 / 146Artol Rooms & Apartments
7.6.Good.
  • A bit dated hotel, close to city centre

    Aug 29, 2020

  • Lovely hotel.only10 mins walk from centre and literally across the road from the tram…

    Dec 19, 2019

See all 217 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Transport options
Walkable
Safe
Quiet
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 66 smoke-free guestrooms
  • Weekly housekeeping
  • Luggage storage
  • Free WiFi

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Hair dryer
  • Coffee/tea maker
  • Lift

What’s around

  • In Pempelfort
  • Konigsallee - 11-minute walk
  • Duesseldorf-Hafen - 31-minute walk
  • Museum Kunstpalast - 6-minute walk
  • Hofgarten - 7-minute walk
  • Tonhalle Duesseldorf - 8-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room
  • Deluxe Single Room
  • Deluxe Double Room
  • Studio
  • Studio, Balcony
  • Deluxe Studio
  • Deluxe Studio, Balcony
  • Family Suite

What’s around

Landmarks

  • In Pempelfort
  • Konigsallee - 11-minute walk
  • Duesseldorf-Hafen - 31-minute walk
  • Museum Kunstpalast - 6-minute walk
  • Hofgarten - 7-minute walk
  • Tonhalle Duesseldorf - 8-minute walk
  • Duesseldorf Art Academy - 11-minute walk
  • Duesseldorf Opera House - 11-minute walk
  • North Rhine-Westphalia Art Collection - 11-minute walk
  • Kunsthalle Duesseldorf - 11-minute walk
  • German Opera at River Rhein - 12-minute walk

Getting around

  • Duesseldorf International Airport (DUS) 10-min drive
  • Cologne - Bonn Airport (CGN) 35-min drive
  • Düsseldorf Central Station 27-min walk
  • Duesseldorf (QDU-Duesseldorf Central Train Station) 28-min walk
  • Düsseldorf Volksgarten Station 5-min drive
  • Nordstrasse U-Bahn 1-min walk
  • Tonhalle-Ehrenhof U-Bahn 7-min walk
  • Victoriaplatz-Kleverstrasse U-Bahn 9-min walk
map

At a glance

Hotel size

  • This hotel has 66 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

There is no front desk at this property. Guests will receive an email 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Services

  • Luggage storage

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1951
  • Lift

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding available

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 20-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Weekly housekeeping provided
  • In-room safe

Small print

Also known as

  • Novum Hotel Excelsior Düsseldorf Duesseldorf
  • Novum Excelsior Düsseldorf Duesseldorf
  • Novum Excelsior Düsseldorf
  • Hotel Excelsior Düsseldorf
  • Novum Hotel Excelsior Düsseldorf Düsseldorf
  • Novum Excelsior Düsseldorf Düsseldorf
  • Novum Excelsior Düsseldorf
  • Hotel Novum Hotel Excelsior Düsseldorf Düsseldorf
  • Düsseldorf Novum Hotel Excelsior Düsseldorf Hotel
  • Hotel Novum Hotel Excelsior Düsseldorf
  • Hotel Excelsior Düsseldorf
  • Novum Excelsior Düsseldorf Duesseldorf
  • Novum Excelsior Düsseldorf
  • Hotel Excelsior Düsseldorf
  • Artol Rooms & Apartments Hotel
  • Hotel Excelsior Düsseldorf
  • Novum Hotel Excelsior Düsseldorf
  • Artol Rooms & Apartments Düsseldorf
  • Artol Rooms & Apartments Hotel Düsseldorf
  • Hotel Excelsior Düsseldorf
  • Artol Rooms & Apartments Hotel
  • Novum Hotel Excelsior Düsseldorf
  • Artol Rooms & Apartments Düsseldorf
  • Artol Rooms & Apartments Hotel Düsseldorf

Optional extras

Late check-out can be arranged for an extra charge of EUR 15.00

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless checkout are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Artol Rooms & Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of EUR 15.00. Express check-out and contactless social distancing and check-out are available.
  • Yes. Nearby restaurants include 3h's burger & chicken (3-min walk), Eat Tokyo (3-min walk) and Michele (5-min walk).
7.6.Good.
  • 4.0.Fair

    Great location next to metro station and near a tram stop. Bar area was OK and staff were good. Room was big but dated with dirty carpet. Bathroom.... The shower cubicle was covered in thick black mould and grime.... I have stayed all over the world and never seen a shower cubicle in such a state.... It was that bad that my daughter refused to use it.

    1 night family trip, Nov 29, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Stayed there for 8 nights. Every morning i complained about the fact the water at shower was cold. No fix, and they were not even apologetic. Bad pillows. Good location, particularly if you are going to Messe.

    8 night business trip, Oct 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    just a short walk from the station 20mins and the same to the altstrat only had a room option because we prefer to have breakfast at different places.2nd visit to the city this was a closer walk into the city than last year. would recomend

    4 night trip with friends, Sep 11, 2019

    Verified Expedia guest review

  • 4.0.Fair

    We were put in an attic room. The lift didn’t even go to that floor. The room was stifling and had no air conditioning. The room was grubby and room service didn’t do anything other than change the towels

    3 night romance trip, Sep 3, 2019

    Verified Expedia guest review

  • 6.0.Good

    Dissappointing

    Television in both rooms did not work - reported on the first day but nobody came to see about it during our stay. On the first day we also reported an ashtray on our balcony that appeared to be full of sick. It was cleared the following day. Also a sex toy under the wardrobe - disgusting. Uncomfortable in rooms as very hot with no air conditioning - but we knew this before booking. Photos of the above can be supplied. The hotel is good value for money in an ideal location. Just a shame the service and cleanliness were poor

    D, 4 night family trip, Aug 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Its near the Alstadt and close to the metro system.Good value for money. Yes its a bit dated in terms of furnishings but that adds to its charm .

    1 night trip, Jul 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely stay!

    Nice long weekend in Dusseldorf using this hotel. A very nice place to stay indeed, room was very clean and comfortable. Dusseldorf centre about 20 minutes walk away.

    Jeff, 4 night trip with friends, Jul 18, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    very nice location

    Hotel is an old one apparently, with carpets and old-style decoration. It is okay to stay, amazing location indeed with good connections. However, the carpets need proper cleaning - they smell. Also, the laundry stays right at the entry of the hotel, making the lounge look horrible and even darker than it is.

    1 night trip with friends, Jul 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Avoid in the summer - far to warm.

    This hotel has no air conditioning and on the hot days we were there it was very uncomfortable. In this day and age I would expect air conditioned room in the summer just as I would expect warm rooms in the winter. The fan provided in the room was very small and totally inadequate. As. Minimum I would expect 2 ceiling fans. The decor and the standard of the furnishings in the room was very good there was a small fridge but no iron, kettle or tea making facilities. In the evening we were there there was only one staff member on duty, hence we had to wait to book in until the bar guests had been served. The location is very good, close to the Altstadt. There are public transportation systems close by but not with a direct line to the airport. A taxi to the airport was 22 Euro very reasonable.

    James, 4 night family trip, Jul 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Older style decor but exceptionally clean. The smart tv was not so smart!! It would not change channel and was stuck on a bible program. If you met me you would know bible bashing is not my thing......not so smart tv! Seriously, however the tv was frustrating. The towel change man wouldn’t take come back later when we had a lie in until 9.45am one morning!! However, desk staff very helpful and the place was very clean.

    4 night family trip, Jul 3, 2019

    Verified Expedia guest review

See all 217 reviews