Four Seasons Hotel The Westcliff, Johannesburg

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2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Balcony
Balcony

Overview of Four Seasons Hotel The Westcliff, Johannesburg

Four Seasons Hotel The Westcliff, Johannesburg

5-star property
Luxury hotel in Westcliffe with 3 restaurants and spa

9.4/10 Exceptional

282 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is £246
Price available on 10/10/2022
Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower

Choose dates to view prices

About this area

What's nearby

  • In Westcliffe
  • Sandton City Mall - 20 min drive
  • Gold Reef City - 20 min drive
  • Montecasino - 32 min drive

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 21 min drive
  • Johannesburg (HLA-Lanseria) - 57 min drive
  • Johannesburg Park Station - 6 min drive
  • Johannesburg Sandton Station - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

Four Seasons Hotel The Westcliff, Johannesburg

5-star luxury hotel in the heart of Westcliffe
At Four Seasons Hotel The Westcliff, Johannesburg, you can look forward to a round-trip airport shuttle, a poolside bar and a rooftop terrace. Treat yourself to a massage, a body scrub or a detox wrap at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature garden views and more. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Full breakfast (surcharge), limo/town car service and an area shuttle
  • ATM/banking services, a lift and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 117 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menu and Laptop workspace. Guests reviews speak well of the size rooms at the property.
Extra amenities include:
  • Children's slippers, childcare services and free infant beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and deep-soaking baths
  • TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Afrikaans, Arabic, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Malay, Portuguese, Russian, Swahili, Turkish, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Lead with Care (Four Seasons)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets stay for free (dogs and cats only, up to 44 lbs)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site garage

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking area (fines apply)
  • No alcohol allowed on site

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Playground
  • Supervised childcare (surcharge)
  • Toys

What to do

  • Golfing nearby
  • Rafting nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (15677 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Afrikaans
  • Arabic
  • Bulgarian
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Malay
  • Portuguese
  • Russian
  • Swahili
  • Turkish
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Flames – Overlooking the garden, this restaurant serves lunch and dinner.
View – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open selected days.
Apres Spa – This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveller Hot List.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of ZAR 525 per person (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 950 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle, shopping centre shuttle and theme park shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Frequently asked questions

Does Four Seasons Hotel The Westcliff, Johannesburg offer free cancellation for a full refund?
Yes, Four Seasons Hotel The Westcliff, Johannesburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Four Seasons Hotel The Westcliff, Johannesburg?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at Four Seasons Hotel The Westcliff, Johannesburg on 10 Oct 2022 start from £246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Four Seasons Hotel The Westcliff, Johannesburg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Seasons Hotel The Westcliff, Johannesburg?
Yes, there are 2 outdoor pools.
Are pets allowed at Four Seasons Hotel The Westcliff, Johannesburg?
Yes, cats and dogs stay for free, with a maximum weight of 44 lbs per pet. Food and water bowls are available.
Is parking offered on site at Four Seasons Hotel The Westcliff, Johannesburg?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Four Seasons Hotel The Westcliff, Johannesburg?
Yes, an airport shuttle is available. The charge is ZAR 950 per vehicle one way.
What are the check-in and check-out times at Four Seasons Hotel The Westcliff, Johannesburg?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Four Seasons Hotel The Westcliff, Johannesburg?
No, this hotel doesn't have a casino, but Gold Reef City (20-min drive) and Emperors Palace Casino (25-min drive) are both nearby.
What is there to do at Four Seasons Hotel The Westcliff, Johannesburg and nearby?
Have fun with nearby activities such as rafting and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Four Seasons Hotel The Westcliff, Johannesburg also has 2 bars and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Four Seasons Hotel The Westcliff, Johannesburg?
Yes, there are 3 on-site restaurants, featuring garden views. Nearby restaurants include De La Creme (2.1 mi), Bread & Roses (2.1 mi) and La Luna (2.1 mi).
Does Four Seasons Hotel The Westcliff, Johannesburg have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Four Seasons Hotel The Westcliff, Johannesburg like?
Four Seasons Hotel The Westcliff, Johannesburg is in Westcliffe, a short 6-minute walk from Johannesburg Zoo.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

9.7/10

Amenities

9.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Perfect place
It was ferfect,the service,the breakfast the gym,the team was eager to assist and we dont have a thing that need to be changed
Meital, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dominique, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Must Stay
Possibly the most wonderful and friendly service I've ever experienced. Everything was heavenly, including the room, staff, food and spa. A must! Forget any other hotel in Johannesburg
Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elle, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service and a really lovely hotel.
Skye, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Aadil, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing stay
It was very disappointing.....stayed for 1 night....room wasn't ready...check in was done one and a half hours later. Only at 4.30pm. No apologies whatsoever....
Dershen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. The staff was very welcoming, friendly and accommodating. It’s a fabulous place.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!
Absolutely incredible. The care and effort from all of the stuff ensuring your stay is great is felt all the time. The best hotel experience I've had.
Michelle, 1-night trip
Verified Hotels.com guest review